Devereux Pa Adult Services PCH Hirest Cottage

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Devereux Pa Adult Services PCH Hirest Cottage

Devereux Pa Adult Services PCH Hirest Cottage

229 Leopard Road, Berwyn, PA 19312

For more information about senior living options: (844) 490-3973

3.9 from 9 reviews
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Assisted Living Board and Care Home

Overall Review of Devereux Pa Adult Services PCH Hirest Cottage

Pros

  • pro The review explicitly praises the staff as an amazing group of caring, compassionate, and dedicated professionals.
  • pro The review includes a mild positive remark, describing aspects as "not bad."

Cons

  • pro The individual says staff will treat people terribly and disrespect them.
  • pro They report being cursed at by staff and accused of recording when they didn't.
  • pro Higher-ups allegedly side with staff and don't consider individuals' feelings or thoughts.
  • pro Staff text and call while driving and don't pay attention to the road, making them uncomfortable.
  • pro They've been yelled at when informing staff that the light is green.
  • pro They have waited months for a Devereux apartment with no response or update.
  • pro A staff member at the group home allegedly threatened them, causing safety concerns and leaving them with nowhere to go.
  • pro The Devereux shops pay $7.25 per hour and are not considered a good place to work.

Review

There is a striking tension in this collection of experiences. At the start, the author opens with a compliment, praising a group described as amazing, caring, compassionate, and dedicated professionals. This initial impression contrasts sharply with the subsequent, much harsher personal account that follows. The writer, identifying themselves as an individual who uses Devereux services, urges others not to go there, recounting a long list of distressing experiences that left them feeling disrespected and unsafe. The narrative that follows makes it clear that, for this person, the reality inside the organization diverges dramatically from the praise at the outset.

A central thread in the account is the treatment the writer says they received from staff. They describe being treated terribly, with disrespect, and even cursed at by staff members. The person asserts that they were accused of recording something they did not do, and when they attempted to raise these concerns with higher-level administrators, they felt that the responses favored the staff rather than listening to the individual's feelings or thoughts. The overarching sense conveyed is that the writer felt unheard, dismissed, and fundamentally unsafe within the care environment.

Safety and conduct concerns extend beyond interpersonal dynamics and into day-to-day operations. The writer notes that staff members would text and call while driving, seemingly prioritizing communication over road safety. They recount repeatedly having to tell staff that a light was green, only to be yelled at in response. This combination of unsafe driving practices and dismissive reactions when trying to communicate basic safety checks paints a picture of a work and care environment that the author perceived as not adequately protecting them or others who live and work there.

The difficulties extend to administrative and placement processes as well. The author describes trying to obtain a Devereux apartment, but the process dragged on for multiple months without any response or update. This prolonged lack of communication contributed to a sense of instability and frustration, prompting the author to caution others to be aware of the delays and to consider looking at other places for housing or services. The sense conveyed is not simply dissatisfaction with pace, but a deeper concern that the organization was unresponsive in ways that affected the author's daily life and security.

An update added later intensifies the concerns. On 01/14/2025, the writer notes that a staff member at the group home threatened them, heightening fears for their safety. They emphasize that Devereux staff were still requiring them to return to that house, despite the threat. This addition reframes the initial negative experiences as ongoing and escalating safety risks, leaving the author feeling trapped with limited options and worried for their own well-being. The update underscores a persistent pattern of danger or pressure rather than isolated incidents.

Lastly, the review touches on employment and compensation related to Devereux's shops. The writer claims that the pay is only $7.25 per hour, labeling the workplace as not the best option for someone seeking services like this. In a brief, almost contradictory note, they add "Not bad," which suggests a lingering ambivalence about the entire experience. This juxtaposition - clear criticisms of care quality and safety alongside a minimal, grudgingly neutral closing - adds complexity to the overall portrait and leaves readers with mixed impressions about the organization.

Taken together, the collection of statements paints a cautionary portrait of Devereux from the author's perspective. While there is an initial nod to the supposed caring and dedicated professionals, the personal experiences recounted reveal serious concerns about disrespectful treatment, false accusations, disbelief by leadership, dangerous driving practices by staff, and a dauntingly slow or opaque process for securing housing or apartments. The 2025 update amplifies concerns about safety threats within a group-home setting, suggesting ongoing risk and insufficient safeguards. The note about low wages at the Devereux shops adds another dimension of dissatisfaction, implying that the institution's internal opportunities may not provide competitive or fair compensation. Overall, the account urges potential clients and employees to proceed with caution and to seek alternative options, reflecting a deeply unsettled and distrustful view of the organization's ability to provide safe, respectful, and timely support.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (16 miles away) Philadelphia International (16 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Devereux Pa Adult Services PCH Hirest Cottage is an assisted living community located in Berwyn, PA. This board and care home provides a range of care services and amenities to ensure the comfort and well-being of its residents.

The community offers fully furnished accommodations with housekeeping services to maintain a clean and comfortable living environment. Residents can enjoy the indoor common areas and the small library for leisure activities. There is also a beauty salon on-site for residents to pamper themselves.

Meals are provided in the dining room with restaurant-style dining, and special dietary restrictions such as diabetes diet are accommodated. The community also offers medication management and assistance with activities of daily living, including bathing, dressing, and transfers.

Residents have access to outdoor spaces such as gardens for relaxation or socializing with other residents. Wi-Fi/high-speed internet is available throughout the community for staying connected with friends and family.

Various activities are scheduled daily, including community-sponsored activities, devotional activities offsite, and resident-run activities. Additionally, there are 7 cafes, 2 parks, 13 pharmacies, 4 physicians' offices, 11 restaurants, 3 transportation options, 1 theater nearby for convenience and entertainment.

Devereux Pa Adult Services PCH Hirest Cottage ensures 24-hour supervision and provides ambulatory care to meet the unique needs of each resident. With its comprehensive care services and amenities, this assisted living community offers a comfortable and supportive environment for individuals seeking personalized care in Berwyn, PA.

Nearby Places of Interest

Located in Berwyn, Pennsylvania, this area offers a variety of conveniences and amenities that would be beneficial for seniors looking to live in a vibrant community. With multiple pharmacies nearby, access to transportation options such as SEPTA and Amtrak, and several physicians and hospitals within a short distance, residents can easily take care of their health needs. Additionally, there are numerous cafes and restaurants for dining out or grabbing a coffee with friends. For those who enjoy the outdoors, there are several parks nearby where one can relax and enjoy nature. Places of worship are also easily accessible for spiritual fulfillment. Overall, this part of Berwyn provides a well-rounded living experience for seniors looking for convenience, healthcare options, dining choices, and recreational activities.

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.5 miles)
  • Penn Medicine Valley Forge Pharmacy (1.9 miles)
  • CVS Pharmacy (2.4 miles)
  • Rite Aid (2.4 miles)
  • Rite Aid (3.5 miles)
  • CVS Pharmacy (3.7 miles)

Transportation

  • SEPTA/Amtrak: Paoli Station (1.9 miles)
  • Septa Malvern Station (3.5 miles)
  • Septa: Radnor Station (4.2 miles)
  • Exton Station (EXT) (9.3 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (2.5 miles)
  • Starbucks (3.8 miles)
  • Starbucks (4.4 miles)
  • Nordstrom Ebar Artisan Coffee (4.4 miles)
  • Starbucks (4.7 miles)
  • Panera Bread (4.9 miles)

Parks

  • Wilson Farm Park (2.2 miles)
  • Valley Forge National Historical Park (4.5 miles)
  • Clem MacRone Memorial Park (5.8 miles)
  • Ridley Creek State Park (6.7 miles)
  • Upper Schuylkill Valley Park (9 miles)
  • Goose Creek Park (9.2 miles)

Physicians

  • Main Line Center For Oral & Facial Surgery (2.8 miles)
  • Main Line Health King of Prussia (3.9 miles)
  • Children's Hospital of Philadelphia - Specialty Care Center (4 miles)
  • Mid Atlantic Retina (4.2 miles)
  • Phoenixville Valley Forge Dermatology Associates (5.6 miles)
  • Main Line Spine (5.7 miles)
  • Bowen, Anne Main Line Healthcare Westtown Family Medicine (6.3 miles)

Hospitals

  • Paoli Hospital (2.8 miles)
  • Universal Health Services (5 miles)
  • Phoenixville Hospital (6.8 miles)
  • Bryn Mawr Hospital (6.9 miles)
  • Riddle Hospital (8.8 miles)
  • Einstein Collegeville (8.9 miles)
  • Chester County Hospital (9.4 miles)

Restaurants

  • Brick & Brew Gastropub (3.1 miles)
  • Flying Pig Saloon (3.4 miles)
  • Anthony's Pizza & Italian Restaurant (3.6 miles)
  • City Works Pa (3.8 miles)
  • Mission BBQ (3.9 miles)
  • Venice Pizza & Pasta (4.1 miles)
  • Sly Fox Taphouse at the Grove (4.2 miles)

Theaters

  • Regal UA King Of Prussia 4DX, IMAX & RPX (4.6 miles)

Places of Worship

  • St Anastasia Rectory (5.1 miles)
  • Willistown United Methodist Church (5.8 miles)
  • St Paul's Episcopal Church (7.5 miles)

Frequently Asked Questions

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