The Hillside Senior Living Community

Pros

• The staff at The Hillside Senior Living Community is very caring and provides excellent care to the residents.
• Residents enjoy a variety of engaging activities throughout the day, including bingo and yoga classes.
• The facility features spacious rooms with full baths and a beautiful dining area that overlooks the West branch Susquehanna Valley.
• The gardening and landscaping enhance the overall atmosphere, making it a pleasant environment for residents.
• Families appreciate the pet-friendly policy, allowing them to bring their pets during visits.
• The administration is kind, caring, and continuously seeks new ways to enrich residents' daily experiences.
• The activity director offers a well-balanced calendar of unique activities for both mind and body, keeping residents actively engaged.
• Residents express satisfaction with the meal options provided in the kitchen, which accommodates individual requests.
• Many reviewers praised the community atmosphere, emphasizing respect, compassion, community spirit, love, and active living.
• Overall feedback indicates that families feel confident in the level of care their loved ones receive at Hillside Senior Living Community.

Cons

• Some residents reported a strong urine smell, especially on weekends, suggesting that cleaning services might not be available during that time.
• Multiple reviewers mentioned dissatisfaction with the cold food being served and that promises about gourmet dining were not fulfilled.
• There were concerns about the staffing levels at Hillside Senior Living Community compared to other facilities, leading to impressions of being less well-staffed.
• One individual noted that the facility was not accommodating for residents with mobility issues due to its multi-floor layout.
• A review indicated that since new management took over, the atmosphere had changed negatively, feeling more like a prison with strict rules and a lack of resident rights.
• Some aides seemed less conscientious when it came to tasks such as making beds and organizing personal belongings in residents' rooms.
• A potential resident felt immediately that the facility was dark and depressing upon arrival, indicating an unwelcoming environment.
• Promises regarding activities for memory care residents were reportedly not kept after initial discussions about available programming.

Review

The Hillside Senior Living Community has garnered a range of reviews that reflect both commendable aspects and areas for improvement in its memory care and assisted living services. The facility is recognized for its excellent care, with many reviewers praising the staff's genuine compassion and attentiveness towards residents. The quality of food served is also frequently highlighted as delicious, adding to the overall satisfaction of the residents and their families. Memory care activities are thoughtfully planned throughout the day, engaging residents in a variety of experiences aimed at promoting social interaction and cognitive stimulation. Residents can enjoy events such as bingo, yoga classes, religious services, and outings that foster community engagement.

One particularly appreciated feature of Hillside is its well-maintained environment. Many reviews mention the appealing landscaping and spacious common areas that are brightened by large windows offering views of the scenic West Branch Susquehanna Valley. The presence of a full-time activities director enhances resident life significantly; she actively seeks out opportunities for entertainment and involvement among residents, ensuring they remain engaged both mentally and socially. Additionally, onsite amenities such as a beautician providing weekly services further add to the comfort of living at Hillside.

However, some reviews bring attention to certain drawbacks that detract from an otherwise positive experience. For instance, several family members have noted issues with maintenance on weekends—reportedly leading to unpleasant odors—and inconsistencies in cleaning practices among staff members. There are also concerns regarding transportation logistics for medical appointments outside the facility; some families expressed frustration when trying to arrange visits to local VA facilities nearby, as Hillside seems to favor their own in-house physician services.

There exists a perception that while Hillside offers numerous activities geared toward assisted living residents, those in memory care may not have access to all the same opportunities. Feedback indicates that although engaging trips were promised as part of memory care programming when initially discussing placement options, these promises have not always been fulfilled or seem less accessible than anticipated. This disparity has left some families feeling disappointed with what was initially presented versus their real-time experiences at the facility.

In terms of staffing levels compared to other similar facilities in the area, some visitors raised questions about whether Hillside is adequately staffed during peak times or special events. Reviews often draw comparisons between Hillside and other communities visited by potential residents’ families; while there isn't strong criticism against Hillside itself, impressions conveyed suggest that visitors felt more impressed by alternative facilities they toured due to perceived staffing levels or different amenities offered there.

While many comments convey satisfaction with their loved one's stay at Hillside Senior Living Community—reflecting an environment characterized by respect, compassion, community spirit, love, and activity—the overall sentiment varies widely depending on personal experiences shared by family members. Aspects like cleanliness standards during weekends or breakdowns in communication regarding healthcare preferences contribute complexity concerning resident satisfaction at this community. Nevertheless, the positive testimonials from families emphatically underline that much effort goes into creating an uplifting atmosphere filled with enriching daily pursuits designed around fostering happiness among residents in their later years.

This area of Montoursville, Pennsylvania offers a variety of amenities and services that cater to the needs of seniors. With several physicians, pharmacies, and hospitals in close proximity, medical care is easily accessible. There are also numerous dining options ranging from familiar chains like Red Lobster and Olive Garden to local favorites such as Joe's Pizza and Mr Sticky Homemade Sticky Buns. For those looking to relax outdoors, there are parks nearby like James Short Park and South Williamsport Park. Additionally, several places of worship are available for spiritual nourishment. Transportation options include car rental services like Enterprise Rent-A-Car and U-Haul Moving & Storage for convenience. Overall, this neighborhood provides a convenient and supportive environment for seniors looking to settle down in Montoursville.

Physicians

• West Branch Nephrology Associates (0.2 miles)
• North Central Pennsylvania Dialysis Clinics (0.2 miles)
• Family Practice Center PC (1.2 miles)
• Vision Max (1.2 miles)
• Providence Pediatrics (1.5 miles)
• Miracle-Ear Hearing Aid Center (1.6 miles)
• Susquehanna Bone & Joint Specialists (1.9 miles)

Pharmacies

• GIANT Pharmacy (1.2 miles)
• Rite Aid (1.3 miles)
• Walmart Pharmacy (1.4 miles)
• Rite Aid (1.9 miles)
• Rite Aid (3.3 miles)
• Medicine Shoppe (3.4 miles)
• Wegmans (3.5 miles)

Restaurants

• Joe's Pizza (1.2 miles)
• Red Lobster (1.3 miles)
• Mr Sticky Homemade Sticky Buns (1.3 miles)
• Taco Bell (1.4 miles)
• KFC (1.4 miles)
• Olive Garden (1.4 miles)
• TGI Friday's (1.4 miles)

Cafes

• Johnson's Cafe (1.4 miles)
• Panera Bread (2.9 miles)
• Starbucks (3 miles)
• Alabaster Coffee Roaster & Tea Company (3.3 miles)

Parks

• James Short Park (1.4 miles)
• South Williamsport Park (2.6 miles)
• Robert L Shangraw Athletic Complex (3 miles)

Hospitals

• Williamsport Hospital (1.9 miles)
• Williamsport Hospital (2 miles)
• The Williamsport Hospital (3.7 miles)
• Susquehanna Health Outpatient Rehab Center (3.7 miles)
• Divine Providence Hospital (3.8 miles)
• Susquehanna Health Hospitalist at Wrmc (3.8 miles)

Places of Worship

• First Church of Christ (2.2 miles)
• Almond Branch Ministries (2.3 miles)
• Agape Fellowship of the Mennonite Church (2.8 miles)
• Unitarian Universalist Congregation (4.1 miles)

Transportation

• Enterprise Rent-A-Car (2.5 miles)
• U-Haul Moving & Storage (3 miles)