2813 Versailles Avenue, Mc Keesport, PA 15132
For more information about senior living options: (844) 490-3973
The facility is great and has helped them a lot. The staff is amazing, especially Janet. The staff actually cares. They have had mostly positive experiences over five years of treatment there.
They are dissatisfied with Mon Yough's billing practices. Mon Yough has not mailed their monthly bills. They did not receive any bills last year under the UPMC organization. Since the transition to UPMC, they have not received any bills and have had to complain again. The practice of letting bills pile up by not sending them is unprofessional. They claim Mon Yough/UPMC does not accept Medicare.One reviewer starts by noting a practical detail that can affect many patients: this facility does not accept Medicare. They suggest that this information be made known to everyone considering care here, underscoring that it's an important factor in choosing where to seek treatment.
Despite that limitation, the same voice expresses a positive overall impression of the place, describing it as a great facility that has helped them a lot. The sentiment is one of gratitude for the support and progress they've experienced, even while recognizing there are complex realities to managing care and finances in such settings.
The most persistent concern raised is about billing practices at Mon Yough. The reviewer is clearly dissatisfied, describing a pattern of monthly bills not being mailed to them. This is framed as not being the first time this has happened; the issue reportedly occurred in the past year as well, and even before the transition to the UPMC organization. Now that the center is part of UPMC, they report that they still have not received any bills, forcing them to revisit the complaint. The frustration is heightened by a previous incident: after they complained last year, a large bill was sent. The underlying message is a call for more reliable and professional billing processes.
The reviewer emphasizes that bills piling up because they are not sent is unprofessional. They argue that the organization should hire people who truly know how to perform their jobs correctly and professionally. The concern is not just about the inconvenience of late notices, but about the broader implications of poor billing practices on trust and financial planning. The repeated failure to send monthly statements is portrayed as a serious shortcoming that undermines the patient's confidence in the system and adds unnecessary stress.
In stark contrast to the billing concerns, the reviewer highlights the quality of the staff, calling them amazing and noting that they genuinely care. They specifically praise Janet, who stands out as someone who demonstrates care and commitment. This positive experience with the people who provide treatment is a powerful counterpoint to the billing issues, illustrating that compassionate, attentive staff can make a significant difference in how patients perceive their care.
Over the course of five years of treatment at the facility, the reviewer records only one negative experience, which - when weighed against the long period of generally positive interactions - suggests a strong overall rapport with the care team. The generosity of praise for the staff and the emphasis on feeling cared for are tempered by the ongoing frustration with billing, creating a nuanced portrait of a place that is helpful and supportive in many ways, but currently let down by administrative and financial communications. The closing takeaway is one of appreciation for the personal care received, paired with a clear appeal for more reliable billing practices to match the level of clinical compassion already on display.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mon Yough Community Services Inc Versailles Home Place in Mc Keesport, PA is a welcoming and comfortable board and care home that provides comprehensive care services for individuals needing assistance with daily living. The home offers a range of amenities to ensure residents' comfort, including a spacious dining room where delicious meals are served, fully furnished accommodations, access to a beautiful garden and outdoor space, and housekeeping services to maintain cleanliness.
Residents can enjoy staying connected with their loved ones as the home provides telephone and Wi-Fi/high-speed internet access. Additionally, the staff at Versailles Home Place assists residents with every aspect of their move-in process, making it as smooth and stress-free as possible.
Care services provided at the community include assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with health care providers to ensure residents receive necessary medical attention. Special dietary restrictions are carefully considered during meal preparation and service, including diabetes diets. Medication management is available to help residents maintain their medication regimens effectively.
Transportation arrangement for medical purposes is provided by the community along with transportation services to doctors' appointments. The location of the Versailles Home Place is convenient for residents as there are numerous cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals in close proximity.
To encourage an active lifestyle among residents, scheduled daily activities are organized within the community. These activities aim to promote socialization while engaging residents in enjoyable pastimes.
Overall, Mon Yough Community Services Inc Versailles Home Place offers personalized care in a warm environment where residents can feel at home while receiving the assistance they need.
Mon Yough Community Services Inc Versailles Home Place is located at 2813 Versailles Avenue, Mc Keesport, PA 15132 in Allegheny County, Pennsylvania
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