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4.9 from 66 reviews
5 stars
62
4 stars
2
3 stars
1
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0
1 stars
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Overall Review of Home Instead Senior Care - Levittown, PA
common34 reviews mention this
Care staff are consistently described
Residents and families repeatedly describe caregivers as compassionate, respectful, and attentive.
A major theme across the reviews is the care team’s kindness and attention to individual needs. Families describe caregivers forming bonds, being proactive, and helping with daily tasks like chores, meals, and companionship. Multiple reviewers also mention respectful, professional behavior alongside communication that helps them feel comfortable while care is underway.
common11 reviews mention this
Scheduling and communication are praised
Many reviewers say scheduling is flexible and office communication is clear.
Several reviews highlight that the office helps with scheduling around the needs of the client and the availability of caregivers. Families mention clear coordination and responsiveness when questions come up, including support for arranging services after a hospital stay. A few reviewers also call out that shifts are covered and the team manages logistics efficiently, which reduces stress during care.
differentiator9 reviews mention this
Support helps people stay home
Reviews repeatedly tie the service to practical in-home help and companionship.
Reviewers describe the day-to-day impact of in-home support—help with small chores, preparing meals, transportation, and companionship. In some cases, families say the service made it possible to keep going with work while a loved one received help during recovery or after surgery. Others describe caregiver matching that leads to a good fit between the client and the aide, supporting comfort and continuity.
caveat2 reviews mention this
Care is non-medical, and transitions vary
Some reviews raise concerns about medical limitations and how service transitions are handled.
One reviewer says the staff was effective at non-medical home care but was limited in medical-related tasks, leading them to supplement with additional private staff. Another review describes frustration with how the relationship ended for a long-term client, including a perceived lack of adequate notice and empathy during the transition. Together, these comments suggest it’s important to confirm what care needs are medical versus non-medical before relying on the service for everything.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Trenton-Mercer County (12 miles away)
Nearby Places of Interest
Restaurants
The Golden Eagle Restaurant (1 miles)
McDonald's (1.1 miles)
King George II Inn (1.6 miles)
Doc's Pub Irish Sports Bar (2.7 miles)
McDonald's (3 miles)
Chick-Fil-A (3.5 miles)
McDonald's (3.7 miles)
Pharmacies
Rite Aid (1.5 miles)
Walgreens (2.1 miles)
Walgreens (2.9 miles)
CVS Pharmacy (3 miles)
Rite Aid (3.2 miles)
CVS Pharmacy (3.3 miles)
Walgreens (3.8 miles)
Parks
Columbus Park (3 miles)
Hainesport Township Park (9.2 miles)
Tyler State Park (9.3 miles)
Delaware River Canal Tow Path (9.5 miles)
Physicians
Dr.'s Eyecare Center (3.5 miles)
Cooper University Physicians (4.4 miles)
Cooper Hematology/Oncology (4.5 miles)
Wilson Dermatology & Skin Care (5.1 miles)
Stoltz and Hahn Family Practice (6.6 miles)
South Jersey Eye Physicians (7.2 miles)
Capital Health Primary Care - Columbus (7.5 miles)
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Trenton-Mercer County (12 miles away)
Caring, professional staff with clean rooms.
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