Oxford Crossings

Pros

• The staff at Oxford Crossings is consistently described as kind, attentive, and responsive, making residents feel valued and cared for.
• Residents appreciate the cleanliness of the facility and find the environment to be well-maintained and welcoming.
• Many families express gratitude for the quick transition process facilitated by the staff, helping loved ones settle in comfortably.
• The activities offered at Oxford Crossings are well-received, with residents enjoying a variety of engaging options that enhance their daily routines.
• Positive feedback regarding the food quality highlights that residents generally have no complaints and often find meal alternatives available when needed.
• Residents feel safe and supported by a compassionate team that fosters friendships and community among them.
• Families commend the knowledgeable and professional care advisors who provide valuable information during tours and facilitate smooth transitions for their loved ones.
• The facility offers opportunities for personal expression through musical activities and performances that bring joy to residents and foster connections with others in the community.

Cons

• The food is horrible, and upper management doesn’t know the residents or their families.
• The billing department is terrible, and there were issues with receiving a bill and security deposit after discharge.
• Staffing shortages are significant, leading to an understaffed environment.
• Management staff was unresponsive to emails and voicemails and provided vague answers when they did respond.
• There were complaints about the food not meeting expectations, despite alternate options being offered.
• Residents expressed dissatisfaction with the new management's approach compared to previous ownership.

Review

Oxford Crossings has become a significant topic of conversation among families seeking quality care for their loved ones. The overall sentiment expressed in numerous reviews is one of appreciation and satisfaction with the high level of service, kindness, and professionalism displayed by the staff. Many reviewers have noted how important it was to find a suitable place for their relatives quickly, especially during stressful times. One family emphasized their relief at finding help in just six days, highlighting a staff member's responsiveness that made the transition easier for them. This level of attentiveness has been echoed throughout multiple testimonials, showing that communication remains a strong point for Oxford Crossings.

The cleanliness and welcoming atmosphere of Oxford Crossings have also received high praise from residents and their families alike. Reviewers consistently remark on how well-maintained the facility is, both inside and out. Spacious and bright rooms contribute to an uplifting environment where residents can feel at home. Common areas are frequently described as plentiful and clean, creating inviting spaces where residents can engage with one another or partake in various activities designed to keep them active and social. Food quality appears to be satisfactory as well, with many residents stating they have no complaints about meals prepared within the facility.

Activity offerings at Oxford Crossings stand out prominently in reviews as well. Residents appreciate the structured schedule that allows them to engage in various recreational activities such as bingo games, physical therapy sessions, or simply enjoying some music while watching movies together. One resident particularly noted how being surrounded by people alleviated her boredom from previous living arrangements, revealing that companionship plays a crucial role in enhancing quality of life for those residing there. Another family member recounted how their daughter brought joy by singing for the residents—a clear indication of how inclusive and flexible the staff can be when accommodating special requests.

Despite overwhelmingly positive feedback about operational aspects like cleanliness and activities offered, some reviews contain caveats regarding challenges faced under new management since November 2021. While many note improvements in care standards—like proper medication administration—there are concerns about insufficient staffing levels and inadequate responses from upper management concerning issues like billing disputes or lackluster food quality comparisons to earlier experiences at the facility. Such criticisms highlight that while many transformations have taken place since ownership changed hands, not all aspects have improved uniformly across the board.

Families expressing gratitude often emphasize how supportive healthcare providers at Oxford Crossings are when problems arise related to medical needs or personal care requirements. Many reviewers commented on how empathetic staff members show great competence while caring for their loved ones; this ultimately leads families to feel secure leaving their relatives in capable hands when they cannot personally provide assistance themselves.

Nevertheless, there were significant instances reflecting frustration over financial matters linked to billing procedures—particularly involving security deposits upon discharge—that disrupted trust between some families and management teams at Oxford Crossings. A few reviewers detailed prolonged wait times before receiving refunds alongside deductions without explanations when dealing with departure settlements after short-term stays, leading them to file complaints with external agencies such as the Better Business Bureau (BBB). These challenges serve as reminders of ongoing struggles faced when navigating senior care options even amidst generally favorable conditions elsewhere within Oxford Crossings' operations.

In conclusion, while Oxford Crossings shines brightly due to its exceptionally friendly staff members committed to offering individualized care plans fostering wellness amongst residents through dynamic engagement opportunities—all situated within an appealing physical environment—it’s essential for prospective clients also consider potential gaps regarding administrative processes currently ingrained throughout this evolving yet reputable establishment dedicated towards enriching lives lived beyond mere existence alone.

Located in Langhorne, Pennsylvania, this area offers a variety of amenities that cater to the needs of seniors. With several restaurants nearby such as J.B. Dawson's Restaurant & Bar and Chick-Fil-A, residents can enjoy convenient dining options. Pharmacies like Rite Aid and Walgreens are within a short distance for easy access to medications and health supplies. There are also hospitals such as St Mary Rehab Hospital and Frankford Hospital-Bucks County in close proximity for medical emergencies. In terms of leisure activities, seniors can visit theaters like AMC Neshaminy 24 or take a stroll through parks like Tyler State Park or Washington Crossing Historic Park. Additionally, transportation options including Trenton-Mercer Airport and Septa Warminster Train Station provide easy travel connections for seniors looking to explore the surrounding areas. Overall, this part of Langhorne offers a blend of convenience, healthcare services, recreational opportunities, and transportation accessibility for seniors considering senior living in the area.

Restaurants

• J.B. Dawson's Restaurant & Bar (0.6 miles)
• Iron Hill Brewery & Restaurant (3.9 miles)
• Chick-Fil-A (4 miles)
• Bruster's Real Ice Cream (4 miles)
• McDonald's (4.4 miles)
• Taco Bell (5.3 miles)
• McDonald's (5.4 miles)

Pharmacies

• Rite Aid (0.7 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (3.8 miles)

Hospitals

• St Mary Rehab Hospital (1.6 miles)
• Frankford Hospital-Bucks County (2.7 miles)
• Trenton Psychiatric Hospital (7.2 miles)
• Mercer Family Health Center (8.1 miles)
• Jefferson Torresdale Hospital (8.4 miles)
• Holy Redeemer Hospital (10 miles)

Physicians

• Wilson Dermatology & Skin Care (1.6 miles)
• Oral & Maxillofacial Surgery Centers (2.9 miles)
• CHOP Primary Care (3 miles)
• Stoltz and Hahn Family Practice (4.7 miles)
• Wrightstown Family Medicine (6.9 miles)
• Wrightstown Family Medicine (7.2 miles)
• Delaware Valley Family Eye Care (7.8 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (9.7 miles)

Places of Worship

• St Luke's Episcopal Church (3.4 miles)
• New Beginnings Church (10.1 miles)
• Neshaminy Warwick Presbyterian Church (10.3 miles)

Theaters

• AMC Neshaminy 24 (3.5 miles)

Parks

• Tyler State Park (3.9 miles)
• Delaware River Canal Tow Path (6 miles)
• Washington Crossing Historic Park (8.2 miles)
• Columbus Park (8.3 miles)
• Cadwalader Park (8.3 miles)

Transportation

• Trenton-Mercer Airport (TTN) (8.4 miles)
• Trenton Transit Center (9 miles)
• Septa Warminster Train Stn (9.1 miles)