Acadia Bentley Ridge II

Pros

• Residents describe Bentley Ridge as beautifully landscaped and well maintained.
• The management team and maintenance staff are consistently praised for timeliness, professionalism, and helpfulness.
• The community offers a robust calendar of summer activities, a nice pool, and a dog park.
• The walking path is highly valued by residents and their dogs.
• It is a pet-friendly community with supportive neighbors and a positive atmosphere.
• The grounds and common areas are kept immaculate, with ponds and wildlife adding charm.
• The location provides easy access to Rt. 30 by-pass, Lancaster City, and nearby shopping centers.
• Amenities such as the car wash station, veggie garden, and vacuum/dog facilities are well received.
• Residents feel safe, quiet, and at home, often praising the overall living experience.
• Several residents note that, although rent is higher, the value and included amenities justify the cost.

Cons

• Residents wish grills were permitted for spring, summer, and early fall cookouts.
• Rent is high.
• Noise from adjacent apartments can be intrusive due to limited soundproofing.
• The lease terms reportedly make early termination difficult and costly.
• Some leasing office staff are rude or unhelpful.
• Walls are thin, making it easy to hear neighbors.
• Appliances tend to fail and are slow to be replaced.
• Maintenance staff are not clearly identified, causing potential security concerns.
• Management is poorly run, with slow or inconsistent responses.
• Rent has increased by about $100 since moving in, which is unwelcome for some residents.
• Walking paths can be snowed over in winter, reducing usability.

Review

Bentley Ridge feels like a well-established, welcoming community where residents increasingly judge it by what they can enjoy right outside their doors. The summer calendar is a standout, with events at the pool and a lineup of activities that help neighbors connect. Food trucks add a fun, casual option for meals and social gatherings, and many residents appreciate how the surrounding landscape blooms into a bright, inviting place to spend warm afternoons. The walking path is a daily staple for many, a beautiful route that also serves as a much-loved space for dogs and their owners to stroll and unwind together.

The complex balances its natural setting with a robust suite of amenities that residents regularly call out in praise. Two ponds, often visited by ducks and swans in the warmer months, contribute to a tranquil atmosphere. Within the community, residents enjoy a car wash and vacuum station, a dog park, a community garden, and a gym, along with a pool that remains a focal point in the summer. The grounds are consistently described as beautifully landscaped and meticulously cared for, suggesting a community that takes pride in its appearance and upkeep. The variety of features available makes Bentley Ridge feel like a small town with everything you need close at hand.

Management and maintenance receive a lot of positive notice for being steady, responsive, and professional. A number of reviews highlight a consistent management team and maintenance staff that are quick to respond and fix issues, often within a day or two. Residents frequently mention specific staff members - Hal and Amanda among them - as helpful and friendly. The office team is praised for its efficiency and support, and many residents feel they can rely on the staff to address concerns promptly. Still, there are a few notes about room for improvement, such as the value of posting staff photos to help new residents recognize who is who, and a small minority of residents who've encountered less favorable interactions with leasing staff on occasion.

People describe living here as quiet, safe, and comfortable, with interiors that are well-kept and appealing. The environment is consistently ranked as peaceful, a place where residents can settle in and call home for the long term. Some practical interior realities are acknowledged, however: walls can be thin in newer buildings, and plumbing and appliances may show their age, with a few residents noting hard water that leaves residue and appliances that seem to wear out more slowly. Even with these kitchen and plumbing quirks, many residents still feel the overall home atmosphere is pleasant and inviting, underscored by a sense of community and reliable maintenance when issues arise.

Cost and contract considerations tend to be mixed in the community's reviews. Several residents acknowledge that Bentley Ridge sits at the higher end of the market, arguing that the improved maintenance, amenities, and responsive service justify the price. A recurring concern is the rent increase, with one note pointing to a $100 rise since moving in, which can factor into decisions about renewing a lease. The contract language itself is a reminder to prospective tenants to read carefully, as some reviews point out terms that can feel restrictive or difficult to negotiate. Overall, many residents agree that, while the price is high, you often get what you pay for in terms of service and overall quality of life.

There are a few areas residents would like to see evolve, reflecting an ongoing desire for even more family-friendly and activity-focused options. A bigger playground and a basketball court are commonly wished-for upgrades, alongside a density of soundproofing that could reduce the sense of hearing neighbors' routines through walls. Another practical wish is for permission to grill during spring, summer, and early fall - a feature that could enhance outdoor living for residents who enjoy cookouts and gatherings. While these improvements aren't universal complaints, they capture a sense of what would make Bentley Ridge an even more complete community for a broader range of residents.

Location and accessibility are consistently praised, underscoring how convenient the community is for daily life. Proximity to major roads - particularly Rt. 30 by-pass - and easy access to Lancaster City make it simple to reach shopping centers, outlets, and essential services. Reviews frequently highlight the sense of convenience, with residents noting that the area around Bentley Ridge offers quick routes to the things they need, while still enjoying a quieter, more residential feel within the community. For many, Bentley Ridge is beloved for its location as well as its people, contributing to a sense of belonging that makes it feel like home.

In sum, Bentley Ridge comes across as a well-rounded, welcoming place to live, with a strong reputation for its staff, maintenance responsiveness, and appealing amenities. Residents celebrate the social opportunities of the summer season, the beauty of the grounds, and the convenience of the walking paths and on-site conveniences. While some point to higher rents, occasional staffing nuances, or material aging in certain components, the consensus leans toward a positive living experience. For many, the combination of a peaceful environment, reliable upkeep, and a vibrant community life makes Bentley Ridge a home they're reluctant to leave, and a place they'd readily recommend to others seeking a well-rounded apartment community in the Lancaster area.

Restaurants

• McDonald's (0.6 miles)
• Chipotle Mexican Grill (0.8 miles)
• Golden Corral (1 miles)
• Lancaster Brewing Taproom (1.1 miles)
• Cracker Barrel (1.6 miles)
• McDonald's (1.8 miles)
• Waffle House (2 miles)

Cafes

• Starbucks (0.7 miles)
• Square One Coffee (4.1 miles)
• New Holland Coffee Co (4.1 miles)
• Passenger (4.2 miles)
• Prince Street Cafe (4.3 miles)
• Rachel's Cafe & Creperie (4.4 miles)
• Starbucks (4.5 miles)

Pharmacies

• Walmart Pharmacy (0.9 miles)
• Johnson & Johnson-Merck (1.1 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (3.3 miles)
• Rite Aid (4.2 miles)
• Wiley's Pharmacy (4.3 miles)
• CVS Pharmacy (4.3 miles)

Physicians

• Teamcare Behavioral Health - Jeffrey W Hermann MD (1.4 miles)
• Eastbrook Family Health Center (2 miles)
• I Stanley Porter, MD Lancaster Orthopedic Group (2.2 miles)
• Sleep Disorder Associates of Lancaster (3.1 miles)
• Maps Behavioral Health Services (3.5 miles)
• Diamantoni Stephen G MD & Associates (3.6 miles)
• Dr.Diamantoni & Associates-Franklin St Office (3.8 miles)

Parks

• Conestoga Pines Park (2.5 miles)
• Lancaster County Central Park (3.5 miles)
• Musser Park (3.9 miles)
• Stoner Park (4 miles)

Hospitals

• Davita Kidney Care (2.6 miles)
• Lancaster General Health (3.3 miles)
• Heart Hospital of Lancaster (3.6 miles)
• Lancaster General Health (4.1 miles)
• UPMC Heart and Vascular Institute (4.4 miles)

Places of Worship

• Calvary Church (4.2 miles)
• Sacred Heart Church (4.8 miles)

Transportation

• Amtrak (4.4 miles)