Extended Family Care

Pros

• Extended Family Care has wonderful caregivers who truly care about their patients.
• The Registered Nurses were professional and compassionate.
• They made the patient's last days easier.
• Suzanne and Andrea provided caring support during a difficult time.
• The staff and care are amazing.
• The company is reliable across insurance, staff, and supervision.
• The company hires qualified parents, reflecting a family-friendly approach.

Cons

• He was not always the easiest patient to work with.

Review

Extended Family Care consistently stands out as a provider whose caregivers embody what it means to truly care for patients and their families. The two accounts share a powerful sense of dedication, professionalism, and empathy that appears to shape every interaction. In one story, the focus is on a year-long experience with registered nurses who cared for a husband during a challenging phase of his life, while the other recounts a broader arc of care that spans years and life events, including birth-related wound care and the upbringing of a medically fragile child. Taken together, these reflections paint a picture of a team that prioritizes comfort, dignity, and support at moments when families need it most.

The first testimonial centers on a year of nursing support for a husband who was not always an easy patient to work with. Yet the caregivers demonstrated a level of professionalism and compassion that left a lasting impression on the family. The nurses were described as extremely professional and compassionate, qualities that helped both patient and family navigate difficult days. It is clear that the staff did more than administer care; they formed a steady presence during a time of strain, attending to the patient with patience and grace. The family specifically credits the nurses with easing the husband's last days, underscoring how meaningful and comforting their efforts were during an emotionally trying transition. In particular, the appreciation extended to two individuals, Suzanne and Andrea, for their caring during a difficult time, highlighting the personal connections that can form when caregivers commit to a patient's well-being over an extended period.

In elaborating on the first account, the tone suggests a relationship built on trust, reliability, and a deep sense of responsibility. The caregivers' ability to work effectively with someone who could be challenging at times speaks to their expertise and emotional intelligence. Their impact went beyond clinical tasks; they provided steadiness, reassurance, and a humane approach that made a real difference in the family's experience. The message is not only about skill but also about how care is delivered - respectfully, patiently, and with an evident commitment to supporting both the patient and those who love him. The gratitude expressed for Suzanne and Andrea emphasizes that the most meaningful care often comes from caregivers who combine technical competence with genuine warmth.

The second review broadens the perspective to cover a longer timeline and a broader scope of care, illustrating how the company can become a constant presence across different life stages. The writer begins with a vivid early memory: a wound vac after giving birth in 2014, with nursing visits arranged through the company chosen by the insurance. That initial encounter establishes Extended Family Care as a trusted partner from the outset, with the care experience described as outstanding. The sentiment is reinforced by a seemingly seamless continuity as life progresses: by 2019, the writer, now a certified nursing assistant, describes having a medically fragile child and notes that the company will hire parents as long as they have the qualifications to work for their own children. This detail highlights a family-friendly policy and a flexibility that seems to accommodate caregivers who are also navigating parenthood and specialized caregiving needs.

What follows in the second account is a narrative about reliability and lack of friction across multiple domains. The writer emphasizes that there have been no issues with insurance, staff, or supervisory support, a trifecta that can often pose challenges in home health care. The impression is that Extended Family Care not only provides skilled nurses but also fosters a responsive and well-organized system that coordinates with insurance requirements and maintains a stable supervision structure. The description of "no issues" across these dimensions reinforces the sense of trust and continuity that families often seek when care is required for long periods or under complex medical circumstances.

Another important thread in the second testimonial is the sense of personal endorsement and community within Extended Family Care. The writer notes that the positive experience has led to referrals, with a few others trying the service and liking it as well. This ripple effect - where satisfied families bring others into the fold - speaks to a broader impact: when care teams consistently deliver high-quality service, they create both trust and advocacy. The combination of hands-on clinical competence, supportive supervision, and a welcoming culture for families is presented as a core strength that extends beyond the immediate patient to the wider network of people who rely on the company for ongoing care.

Together, these accounts convey a portrait of Extended Family Care as a provider that values people as much as procedures. The caregivers are described as professional, compassionate, and capable of adapting to challenging patient dynamics. The personal referrals and the lasting relationship with the same company across different life events suggest a sustainable model of care in which families feel heard, supported, and confident in the care their loved ones receive. The stories emphasize not just the technical skill of the nurses but the human touch - the kind of presence that can make difficult circumstances more bearable and even, in meaningful ways, transformative.

Ultimately, the reflections point to a consistent theme: care that extends beyond routine tasks to form real partnerships with families. The dedicated nurses - whether in the home setting with a husband who was a complex patient or in the broader arc of pediatric and home health care across years - are praised for their professionalism, empathy, and reliability. The acknowledgment of Suzanne and Andrea personally, the recognition of a successful long-term relationship with the company, and the willingness to refer others all suggest a level of trust and appreciation earned through consistent, compassionate service. In these accounts, Extended Family Care emerges as a provider whose commitment to patient and family welfare is visible in everyday interactions, in the steadiness of its staff, and in the positive experiences that families choose to share with others.

Restaurants

• McDonald's (0.3 miles)
• Burger King (1.4 miles)
• McDonald's (1.7 miles)
• McDonald's (2.3 miles)
• Rocky Springs Entertainment Center (2.4 miles)
• Red Pin Bar & Grill (2.4 miles)
• Chipotle Mexican Grill (2.4 miles)

Physicians

• Teamcare Behavioral Health - Jeffrey W Hermann MD (0.4 miles)
• Sleep Disorder Associates of Lancaster (1.9 miles)
• I Stanley Porter, MD Lancaster Orthopedic Group (2 miles)
• Maps Behavioral Health Services (2.1 miles)
• Crooked Oak Family Medicine (2.4 miles)
• Dermatology Associates Of Lancaster (2.4 miles)
• Dr.Diamantoni & Associates-Franklin St Office (2.5 miles)

Pharmacies

• Johnson & Johnson-Merck (0.7 miles)
• CVS Pharmacy (1.5 miles)
• Walmart Pharmacy (1.6 miles)
• Rite Aid (2.2 miles)
• Olde Hickory Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)

Parks

• Conestoga Pines Park (1.1 miles)
• Stoner Park (2.3 miles)
• Musser Park (2.8 miles)
• Lancaster County Central Park (3.2 miles)
• Beau's Dream Dog Park at Buchanan Park (3.8 miles)
• Buchanan Park (3.9 miles)

Hospitals

• Davita Kidney Care (1.7 miles)
• Lancaster General Health (1.8 miles)
• Heart Hospital of Lancaster (2.1 miles)
• Lancaster General Health (2.8 miles)
• UPMC Heart and Vascular Institute (2.9 miles)

Cafes

• Starbucks (2.3 miles)
• Square One Coffee (3 miles)
• Piccadilly Coffee & Tea House (3 miles)
• New Holland Coffee Co (3 miles)
• Passenger (3.1 miles)
• Prince Street Cafe (3.2 miles)
• Rachel's Cafe & Creperie (3.2 miles)

Places of Worship

• Calvary Church (2.6 miles)
• Sacred Heart Church (3.6 miles)

Transportation

• Amtrak (3 miles)