Green Acres Apartments in Kingston, PA

Pros

• Elvis is incredible, keeps residents informed, and fixes issues quickly.
• Elvis is sweet, patient, and quick at what he does, especially with elderly residents.
• Elvis, Deen, Dan, and Janice are the best maintenance and management team.
• Janice is great at solving problems and easy to talk to.
• Elvis is a blessing to the community, always on top of things.
• Heather listens to tenants and aims to please, helping with move-ins and updates.
• The staff, including Heather and Janice, are friendly, helpful, and professional.
• The community is wonderful—clean, quiet, with great amenities like the gym and pool.

Cons

• The staff is lazy, unprofessional and thoroughly dishonest.
• Maintenance always quits or doesn’t speak English, and the office is uneducated.
• There is trash everywhere and even feces on the sidewalks.
• The brick pathway was ripped up and left as mud.
• The gym was closed for over a year and they started charging a monthly fee for access.
• The air conditioning did not work the entire time and was never properly replaced.
• The management treats tenants like nuisances and rushes them out of the office.
• Maintenance requests are often marked as fixed when they are not, and repairs take weeks or longer.
• They warn potential renters to stay away and not waste their money.

Review

Green Acres Apartments in Kingston, PA is best suited for households that prize a renewed on-site team, tangible responsiveness from maintenance, and a community feel in a quiet, pet-friendly setting. The current reality shows a sharp shift toward a more service-oriented operation led by approachable managers and a maintenance crew that actually follows through. For families seeking reassurance that problems will be addressed with speed and courtesy, and seniors or mobility-minded residents who value the option to move to a first-floor unit if stair access becomes a concern, Green Acres presents a compelling case. It is the kind of place where the right staff can turn around a problematic day with a quick fix and a friendly check-in. When the new wave of management is engaged, the atmosphere shifts from frustration to confidence, and that matters a great deal.

At the same time, prospective renters should clearly understand who may want to look elsewhere. The property has a substantial history of management turnover and volatility that translates into real hesitations about stability and predictability. Repeated outages, hot water or full-water shutdowns, uneven climate control, and intermittent access to amenities, are nontrivial risks for households that depend on reliable utilities and consistent service levels. Several reviews paint a picture of a facility that previously run hot with miscommunications, slow catch-up times, and even perceived mismanagement. For those who require a consistently pristine building, transparent operations, or a fixed expectation of amenity access (especially the gym and pool), other Kingston options with steadier track records may be a safer fit.

The strongest positives in this community now hinge on the operational leadership and the maintenance team. Elvis the maintenance technician is repeatedly highlighted as a standout, fast, personable, and proactive about fixing leaks, heat issues, or appliance glitches. The office leadership, particularly Janice, along with other staff members, earns praise for being approachable, responsive, and communicative, especially after recent transitions. Residents note that the gym, pool, and community room have finally seen meaningful improvements, and the complex has become more engaging for families and neighbors alike. The sense that a dependable maintenance rhythm exists, where work orders progress and follow-through is expected, offsets many claims about older infrastructure and past neglect. When the new team is on the job, the place actually feels well run.

Yet the reality remains mixed. Even with notable improvements, there are still lingering concerns about the property’s history and how future issues may surface. Some units carry aging components, and a few residents describe outdated or not fully functional elements (combination of plumbing, air conditioning, and occasional building wear). There are also reports of occasional safety and security challenges tied to neighborhood dynamics, mail issues, noisy common areas, and sporadic disruptions that remind potential residents that the building isn’t insulated from outside influences. These factors do not negate the improvements, but they do underscore a practical truth: Green Acres can be a strong, value-driven option, but it requires accepting that the baseline condition is not pristine and that ongoing vigilance with management is essential.

From an amenities and lifestyle perspective, Green Acres offers a practical mix. Onsite gym access, a pool, and a community room add real value for families and active residents, and recent renovations signal a commitment to keeping the common areas usable and inviting. The property’s location, quiet surroundings, walkable access to a river trail, and a generally safe, family-friendly atmosphere, also weighs in favor. Residents repeatedly note that staff handle move-in logistics well, with flexible lease terms and a willingness to accommodate individual needs, which can ease transitions for newcomers. The ability to move to a ground-floor unit due to mobility concerns is another meaningful plus that can influence long-term satisfaction.

The bottom line for decision-making is straightforward. Green Acres is a viable option for those who want a community with a refreshed, service-oriented management team and evidenced improvements in maintenance responsiveness. It is particularly suitable for families desiring accessible amenities, a friendly on-site culture, and the reassurance that a capable crew will address problems promptly. However, for buyers or renters whose deal-breakers are flawless condition, guaranteed amenity access, or absolute consistency in all service channels, alternatives with a longer track record of stable operations may be wiser. Prospective residents should approach a tour with a clear checklist: confirm current maintenance response times, verify the status of the gym and pool, inspect for any ongoing water or HVAC issues, and evaluate the transparency of rent terms and lease changes. In short, Green Acres delivers practical value when the new management carries momentum into daily operations, but it requires a discerning eye and a readiness to engage actively with the team to sustain satisfaction over time.

Physicians

• Clerico Dean M MD (0.4 miles)
• Callahan and Bergey Associates (0.5 miles)
• Northeast Eye Specialist - Nicholas J Barna MD (0.6 miles)
• Azra M Sehic (0.6 miles)
• Susan F Sordoni MD PC (0.7 miles)
• Greenwald Carol S MS Ncc Lpc (0.7 miles)
• Orthopaedic Consultants (0.7 miles)

Pharmacies

• Cooks Pharmacy (0.5 miles)
• Health Mart Pharmacy (0.5 miles)
• Pierce Drugs (0.7 miles)
• Advanced Pharmacy Services (0.9 miles)
• Walgreens (1.1 miles)
• Rite Aid (1.2 miles)
• Rite Aid (1.4 miles)

Hospitals

• First Hospital Wyoming Vly Nesbitt Memorl Health Center (0.6 miles)
• First Hospital (0.6 miles)
• NEPA Breastfeeding Center (0.6 miles)
• Center For Same Day Surgery (0.9 miles)
• General Hospital (1.3 miles)
• Wyoming Valley Health Care (1.9 miles)
• Wilkes-Barre General Hospital (2.4 miles)

Restaurants

• KFC (0.6 miles)
• River Grille (0.6 miles)
• Theos Metro (0.8 miles)
• Bakery Delite (0.8 miles)
• 279 Bar And Grill (0.8 miles)
• Curly Creme Soft Ice Cream (0.8 miles)
• Pierce Street Deli (0.8 miles)

Cafes

• Mattern's Floral and Furnishings (1.1 miles)
• Starbucks (1.1 miles)
• Bistro On Hudson (2 miles)
• Starbucks (2.4 miles)
• Panera Bread (2.5 miles)

Places of Worship

• Luzerne United Methodist Church (1.2 miles)

Parks

• Kirby Park (1.4 miles)
• Luzerne County Recreational Complex (1.7 miles)
• Barney Farms Park (2.4 miles)

Theaters

• R/C Wilkes-Barre Movies 14 (1.7 miles)