Brookdale Harrisburg

Pros

• The facility at Brookdale Harrisburg is described as beautiful, clean, and well-kept, providing a warm and inviting atmosphere for residents and visitors alike.
• Residents are reported to be happy and engaged in various activities, indicating a positive community environment.
• The staff is frequently noted for their friendliness, kindness, and professionalism, making a good impression on visitors during tours.
• The apartments are praised for being nice-sized and equipped with various amenities that contribute to residents' comfort.
• Communication from the staff to families is highlighted as being effective, with regular updates on events and resident care.
• Many reviewers express overall satisfaction with the care provided to their loved ones, feeling confident that they are well taken care of in the community.
• The facility offers numerous activities and programs, including outings and physical therapy services, which enhance residents’ quality of life.

Cons

• There was a lot of confusion when moving parents in, particularly with paperwork and payments.
• The monthly rate increased significantly after only a few months of residing there.
• Communication could be improved overall, as some staff lacked knowledge about health-related matters and required issues to be brought to upper management's attention.
• There were security concerns with certain areas of the facility.
• The facility was short-staffed on occasions, affecting the level of care provided.
• Some residents expressed dissatisfaction with the friendliness of the staff during interactions when leaving compared to arriving.
• A family observed that other residents were moving out due to unhappiness with their experience at the community.

Review

Brookdale Harrisburg, a memory care unit designed for residents requiring specialized care, has garnered a variety of feedback from families and visitors. Those who have toured or had family members residing there frequently remark on the facility's overall cleanliness, warmth, and inviting atmosphere. Visitors often note how the staff members are friendly and accommodating, creating a welcoming environment that feels comfortable for both residents and their families. Many reviews highlight the beauty of the facility itself, with descriptions of a well-kept building that boasts various amenities including gardens, walking paths, and communal spaces such as a library and dining room. The director of sales is frequently mentioned for her personable approach during tours, indicating strong leadership within the organization.

The living accommodations at Brookdale Harrisburg also receive positive acknowledgment; many reviewers comment on the spaciousness and cleanliness of the rooms available. Various room types—such as studio apartments—are said to offer an appealing living space for residents. Families appreciate features like walk-in showers and practical safety measures in bathrooms, including pull strings equivalent to life alerts. However, while most comments lean towards positive reinforcement regarding appearance and amenities, some reviewers express concerns about issues related to food quality at mealtimes. Though some mention that the menu appears good with ample selections, others argue that taste and preparation do not meet expectations.

Despite its many strengths, Brookdale Harrisburg is not without criticism. Various reviews point out challenges in communication between management and families concerning paperwork and billing processes upon moving in. Some individuals reported confusion regarding payments or unexpected increases in monthly rates shortly after admission—a theme echoed by multiple writers who expressed frustration over financial transparency as specific costs increased significantly within months of residency. This lack of clarity around billing may lead to dissatisfaction among families planning long-term care.

Another notable concern from several reviewers is related to staffing shortages at times leading to insufficient attention towards residents' needs. While many accounts highlight kind-hearted staff members who genuinely connect with residents daily, instances were noted where certain employees displayed limited knowledge about specific health-related matters or failed to adequately respond to family inquiries without escalation to upper management. Such lapses can create anxiety amongst family members who worry about their loved ones’ well-being.

In terms of activities provided for residents at Brookdale Harrisburg, feedback indicates satisfaction with recreational opportunities offered—including physical therapy services—and opportunities for scenic outings via transportation provided by the facility. Reviewers often mention exciting events organized throughout the year such as trips during holiday seasons or themed activities designed to engage both memory care patients and those in assisted living arrangements.

Overall impressions suggest that while Brookdale Harrisburg presents as an attractive choice for many looking into assisted living options—with lush grounds filled with resources tailored toward enhancing quality of life—it remains essential for prospective families to carefully scrutinize detailed workings behind admissions policies along with individual healthcare options available once moved in. Balancing affordability against perceived value requires thoughtful consideration amidst varying experiences shared by former visitors compared against current resident dynamics seen firsthand through day-to-day operations encountered upon visitations.

This part of Harrisburg, Pennsylvania, is a convenient and diverse area with easy access to a variety of medical services. There are several physicians and pharmacies within close proximity, making it convenient for seniors to access healthcare when needed. Additionally, there are options for entertainment such as the Regal Harrisburg theater, cafes like Greystone Public House and Starbucks, and a variety of restaurants ranging from Peachtree Restaurant & Lounge to fast food chains like Wendy's and McDonald's. For those who enjoy spending time outdoors, there are several parks nearby including Forest Hills Park and Riverfront Park Harrisburg. Furthermore, the area is home to a range of places of worship for spiritual enrichment. Overall, this part of Harrisburg offers a mix of amenities that cater to the needs and interests of seniors looking for a comfortable and accessible community.

Physicians

• Community Medical Associates (0.1 miles)
• Forti Consevage & He (0.4 miles)
• Allergy & Asthma Specialists Of Harrisburg (0.9 miles)
• Surace Lindsey MD - Jackson Siegelbaum Gastroenterology (0.9 miles)
• Pulmonary & Critical Care Medicine Associates (1.1 miles)
• Mansoor Atizazul Dr Pinnaclehealth Cardiovascular Institute Harrisburg (1.1 miles)
• Mid Penn Oral Surgeons (1.7 miles)

Pharmacies

• Rite Aid (0.9 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Rite Aid (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.9 miles)
• Rite Aid (3.3 miles)

Theaters

• Regal Harrisburg (1.6 miles)

Cafes

• Greystone Public House (2.1 miles)
• Starbucks (3.3 miles)
• Little Amps Coffee Roasters (3.5 miles)
• Tomato Pie Cafe (5 miles)
• Starbucks (5.2 miles)
• Starbucks (5.6 miles)

Restaurants

• Peachtree Restaurant & Lounge (2.1 miles)
• 3 B Ice Cream (2.1 miles)
• Wendy's (2.3 miles)
• McDonald's (2.5 miles)
• Gilligan's Bar & Grill (2.6 miles)
• McDonald's (3.3 miles)
• The Millworks (3.6 miles)

Parks

• Forest Hills Park (2.3 miles)
• Fort Hunter Mansion and Park (3.3 miles)
• Riverfront Park Harrisburg (3.6 miles)
• City Island (4.6 miles)
• Adams-Ricci Park (5.2 miles)

Places of Worship

• Community Evangelical Free Church (2.4 miles)
• St Andrews In the Valley Episcopal Church (2.6 miles)
• Colonial Park UCC (2.7 miles)
• Harrisburg Bic Church (4 miles)

Hospitals

• Harrisburg State Hospital (2.4 miles)
• Polyclinic Campus (3 miles)
• PinnacleHealth Community General Osteopathic Hospital (3.1 miles)
• Alex Grass Medical Sciences Building (4.2 miles)
• UPMC Pinnnacle Harrisburg (4.3 miles)
• Labor & Delivery (4.3 miles)
• Department Of Surgery (4.3 miles)