4400 Pheasant Hill Rd, Harrisburg, PA 17110
For more information about senior living options: (844) 490-3973
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The community is a great place to live and residents are well cared for. The grounds are well maintained and the maintenance crew is highly regarded. The Pheasant Hill Estate team does a wonderful job. Residents enjoy a variety of activities, including crafts and social events. The staff are kind and responsive, often addressing issues promptly. On-site health services, including vaccine shots and boosters, are organized for residents. The location is convenient, close to amenities.
Shirley Colomer is allegedly wicked and controlling over all elderly residents. The staff are accused of mistreating the reviewer's goddaughter and spreading fictitious lies about her. The corporate/executive office does not answer the phone, making contact very difficult. Residents are allegedly charged extra fees and amenities that are not included in the lease. The apartments are outdated with numerous unfinished repairs, including doors that don't lock, water damage, and stains. Repairs have been delayed for months, with maintenance leaving work unfinished. Management turnover is said to have reduced communication and care for the elderly and disabled. Grandchildren visiting is allowed but causes issues, with management not addressing the problem.Pheasant Hill Estates in Harrisburg is best suited for independent seniors seeking affordable, income-based housing with a built-in social life and easy access to services. The model favors residents who can manage daily routines with some independence but desire maintenance taken care of and a steady stream of organized activities. Families with a loved one requiring ongoing, hands-on care or very current apartment updates should consider alternatives that provide higher levels of medical oversight or newer units. In short, this community works best for budget-conscious seniors who value camaraderie and routine over high-end accommodations.
On the positive side, long-time residents praise well-kept grounds and responsive maintenance; staff are described as friendly, helpful, and available when problems arise. The activity calendar is robust, including crafts, chorus, and social events, with additional on-site services like vaccine clinics and Meals on Wheels-style support. The monthly newsletter helps residents stay connected, and accessibility is enhanced by first-floor options and proximity to local amenities. For many, the sense of community and the continuity of some staff members create a reliable, home-like atmosphere despite other shortcomings.
However, turnover in office management over the past few years has coincided with friction in communication and accountability. Apartments that were once updated show wear and require ongoing repairs, with reports of water damage, door locks failing, and lingering dust after work. Some residents report months-long repair delays, which becomes more than a nuisance for seniors who need predictable spaces and safety. Inconsistent upkeep and slower response times can undermine the sense of security that independent living should deliver.
More troubling notes arise from serious allegations regarding staff behavior and billing practices, raised in a few reviews. While these claims are isolated and should be independently verified, they create a cloud around management credibility and residents' trust. The presence of visiting family members and noise considerations adds another layer of complexity, with some residents feeling that enforcement of policies is uneven. A subset of residents also notes that annual fees or amenities may be charged separately from the lease, creating possible sticker shock for those living on fixed incomes.
Balancing the positives and drawbacks, the value proposition for Pheasant Hill Estates hinges on budgetary discipline, desire for community, and tolerance for administrative volatility. The affordable rent, established social networks, and on-site conveniences can offset maintenance concerns for residents who place a premium on connection and cost stability. Yet the repeated maintenance delays, apartment condition issues, and management turnover may not be acceptable for seniors who require more reliability, clarity, and proactive communication.
For families evaluating options, Pheasant Hill Estates warrants a thorough tour and direct conversations with current residents. If affordability and community depth matter most, and a potential for improved management over time is acceptable, this community deserves strong consideration. If essential criteria include consistently updated units, transparent pricing, and steady, responsible leadership, alternatives with stronger track records in governance and upkeep should be pursued. In any case, request a detailed lease review, observe a unit in repair, and ask pointed questions about repair timelines, escalation processes, and any dispute-resolution mechanisms.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Harrisburg International (11 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Pheasant Hill Estates is an assisted living community located in the beautiful city of Harrisburg, PA. Our community offers a range of amenities and care services to ensure that our residents have a comfortable and fulfilling lifestyle.
For those seeking spiritual support, we offer devotional services off-site, allowing residents to connect with their faith and find solace in a supportive environment. Our indoor common areas provide a cozy setting for socializing with fellow residents or engaging in various activities.
At Pheasant Hill Estates, we understand the importance of specialized care for individuals with diabetes. Our dedicated staff is trained to provide diabetic care, ensuring that residents receive the proper assistance and monitoring to manage their condition effectively.
We believe in promoting an active and engaging lifestyle for our residents. Our community offers devotional activities offsite, providing opportunities for spiritual growth and fellowship outside the premises. Additionally, our prime location ensures easy access to three cafes, three parks, ten pharmacies, 19 physicians’ offices, ten restaurants, four places of worship, one theater, and three hospitals nearby. Residents can enjoy exploring local attractions or conveniently attend appointments without hassle.
At Pheasant Hill Estates, we strive to create an inclusive and vibrant community where residents can thrive in a warm and caring environment while receiving the support they need.
Pheasant Hill Estates is located at 4400 Pheasant Hill Rd, Harrisburg, PA 17110 in Dauphin County, Pennsylvania
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