Global Healthcare Group in Harrisburg, PA

Pros

• The staff communicate well and are always there when needed.
• The agency is very good and responsive.
• Mr. Nevares goes the extra mile for clients.
• The company consistently looks out for its clients.
• Luis Nevarez provides excellent service and attends to health needs.
• The caregiver treats mom with respect and love.
• The agency is highly regarded by clients and earns their gratitude.
• The supervisors are attentive to both caregiver and patient.
• The staff are easy to work with and welcoming.
• The caregivers are dependable, thorough, and on time.

Cons

• The agency never responds to emails and is incredibly rude.
• That agency is trash; the staff are horrible; they have no professional ethics.
• The company has not issued a check in over a month and has not responded to calls or emails, which is unprofessional.
• The agency did not notify clients when the caregiver left, which was not very professional.
• The lack of timely communication and responsiveness is viewed as unprofessional by reviewers.

Review

Global Healthcare Group in Harrisburg, PA is best suited for families that want a hands-on, highly communicative home-care partner with a strong emphasis on daily responsiveness and personal attention. This agency works best when a loved one needs regular assistance with activities of daily living, light personal care, and ongoing oversight from a supervisor who stays closely connected with families. It is especially suitable for dementia care scenarios where patient comfort, patient-caregiver rapport, and proactive family communication matter most. In short, it serves households that prize visibility into care, timely caregiver visits, and a team approach led by a hands-on manager who can coordinate multiple moving parts of in-home support.

The most compelling strengths lie in the human side of service: staff communication is consistently described as clear and available, with caregivers who are attentive, respectful, and compassionate. Families repeatedly highlight caregivers who arrive on time, handle tasks with care, and treat loved ones with dignity and warmth. The supervisory layer - particularly the manager frequently named in reviews - acts as a disciplined conduit between families and caregivers, checking in and adjusting care as needed. The result is a sense of belonging and reassurance for families who feel they are becoming part of a coordinated care team rather than merely contracting help.

Yet, no service is without friction, and a few recurring downsides temper the overall impression. A handful of critics report slow or inadequate email responses, occasional rudeness, and perceived gaps in professional etiquette. Payroll and payment communication have also surfaced as pain points for some staff, alongside accounts of caregiver turnover with insufficient notification about changes. These issues are not universal, but they signal real administrative vulnerabilities that can disrupt a family's sense of continuity if not managed proactively. Such gaps matter most when schedules or caregiver assignments shift suddenly and families rely on predictable coverage.

The key pros offset the main cons when the care relationship is functioning as designed. The agency's core strengths - responsive communication, dependable on-site caregiving, and a supervisor who remains actively involved - deliver meaningful peace of mind for families juggling medical needs, meal preparation, and daily tasks. For loved ones with dementia, the patience and steadiness of caregivers, paired with timely check-ins from leadership, can translate into calmer days and more consistent routines. When the front-end care plan is well-articulated and the back-end administration stays aligned, the positives far outweigh the acknowledged administrative hiccups.

To get the most from Global Healthcare Group, prospective clients should approach with a clear, collaborative game plan. Start by outlining expectations for caregiver rotation, backup coverage, and preferred communication channels. Request a direct conversation with the supervising manager - often highlighted as a standout advocate - to gauge responsiveness and to set expectations for scheduling and changes. Verify the agency's processes for caregiver handoffs, notification procedures, and payroll or billing terms, and insist on written confirmations of any agreed changes. Checking references who can speak to dementia care experiences, language compatibility, and cultural sensitivity can also prevent misalignments later on.

Overall, Global Healthcare Group is a solid, pragmatic choice for families prioritizing warmth, direct family involvement, and proactive coordination in in-home care. It delivers a strong personal connection, timely caregiving, and a leadership ear that tends to keep care aligned with family goals. The principal caveats center on back-office discipline: improve consistency in communications, ensure steady caregiver assignments, and tighten payroll or billing transparency. For families willing to verify and reinforce these operational details, the agency offers a compelling combination of humanity and accountability that makes it a credible, battle-tested option in the Harrisburg area.

This area of Harrisburg, Pennsylvania offers a diverse range of amenities and services that cater to the needs of seniors. With multiple physicians specializing in areas such as allergy, asthma, gastroenterology, and cardiovascular health located within a short distance, seniors can easily access medical care. Pharmacies are also conveniently located nearby for prescription needs. The presence of parks like Forest Hills Park and Fort Hunter Mansion and Park provide opportunities for outdoor recreation and leisurely walks. Several cafes and restaurants offer options for dining out or grabbing a quick bite to eat. Additionally, places of worship are within close proximity for spiritual nourishment. Hospitals like PinnacleHealth Community General Osteopathic Hospital and UPMC Pinnacle Harrisburg are easily accessible for any urgent medical needs. Overall, this part of Harrisburg provides a well-rounded environment that caters to the well-being and convenience of senior residents.

Physicians

• Allergy & Asthma Specialists Of Harrisburg (0.2 miles)
• Surace Lindsey MD - Jackson Siegelbaum Gastroenterology (0.7 miles)
• Forti Consevage & He (0.7 miles)
• Pulmonary & Critical Care Medicine Associates (0.8 miles)
• Community Medical Associates (0.8 miles)
• Mansoor Atizazul Dr Pinnaclehealth Cardiovascular Institute Harrisburg (0.8 miles)
• Mid Penn Oral Surgeons (1.4 miles)

Pharmacies

• Rite Aid (0.4 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3 miles)
• Rite Aid (3.1 miles)
• Rite Aid (3.4 miles)
• Rite Aid (3.8 miles)

Parks

• Forest Hills Park (1.8 miles)
• Fort Hunter Mansion and Park (2.7 miles)
• Riverfront Park Harrisburg (4.2 miles)
• City Island (5.2 miles)
• Adams-Ricci Park (5.4 miles)
• Detwieler Park (5.9 miles)

Cafes

• Greystone Public House (2 miles)
• Little Amps Coffee Roasters (4 miles)
• Starbucks (4.1 miles)
• Starbucks (5.7 miles)
• Tomato Pie Cafe (5.8 miles)
• Starbucks (6.4 miles)

Restaurants

• 3 B Ice Cream (2.1 miles)
• Peachtree Restaurant & Lounge (2.9 miles)
• McDonald's (2.9 miles)
• Wendy's (3.1 miles)
• Gilligan's Bar & Grill (3.2 miles)
• McDonald's (4.1 miles)
• The Millworks (4.2 miles)

Theaters

• Regal Harrisburg (2.3 miles)

Places of Worship

• St Andrews In the Valley Episcopal Church (2.5 miles)
• Community Evangelical Free Church (3.2 miles)
• Colonial Park UCC (3.2 miles)
• Harrisburg Bic Church (4.8 miles)

Hospitals

• Harrisburg State Hospital (3.1 miles)
• Polyclinic Campus (3.5 miles)
• PinnacleHealth Community General Osteopathic Hospital (3.9 miles)
• Alex Grass Medical Sciences Building (4.9 miles)
• UPMC Pinnnacle Harrisburg (5 miles)
• Labor & Delivery (5 miles)
• Department Of Surgery (5 miles)