Information last verified:
158 Sugar Valley Lane, Franklin, PA 16323
For more information about senior living options: (844) 490-3973
The place is described as okay.
The staff treat residents nastily. They answer questions with nasty responses. The place is unsanitary and residents are treated like dirt. The reopening of the place was a joke. The staff cuss out an old lady and have used racial slurs against employees.Sugar Valley Lodge Silver Oak Building in Franklin, PA is best suited for residents with extremely low care needs and for families with no clearly viable alternatives in the immediate area. The facility as depicted by the reviews signals a environment where basic expectations, respectful communication, cleanliness, and dependable oversight, are not reliably met. For anyone who requires even modest levels of assistance, supervision, or a dignified atmosphere, this community is not a good fit.
Families should explicitly consider alternatives before engaging with this building. In the Franklin market, there are other assisted living options and likely in-home care arrangements that offer more consistent staffing, cleaner facilities, and better governance. If a move is being driven by budget constraints, that choice should be weighed against the likely cost of emotional toll, potential neglect, and escalating risk. In short, this is a location that demands a clear, aggressive comparison against nearby peers, with a bias toward options that demonstrate respectful care, transparent management, and verifiable cleanliness.
The most striking red flags are the staff interactions and the overall care environment. Reports describe staff treating residents nastily, answering questions with hostility, and even cussing at an elderly resident. Accounts of racial slurs used by employees are profoundly troubling, and they point to a culture problem that can undermine safety, trust, and emotional security. Add to that the repeated characterizations of unsanitary conditions, and the pattern becomes unmistakable: residents face daily exposure to disrespect and neglect rather than the supportive, compassionate care families expect from an assisted living setting. These facets are not minor surface issues; they signal ongoing risk to dignity, wellbeing, and physical health.
There are a small number of five-star notes, totaling two out of eight reviews, suggesting that isolated experiences can feel acceptable or even positive for some individuals. These outliers, however, do not neutralize the broader, persistent concerns. The consistently negative feedback dominates the narrative: a sense of disorganization around reopening, questions about whether leadership can deliver reliable services, and a demonstrable lack of sanitary controls. For decision-making, rely on the weight of the evidence rather than rare favorable anecdotes. The favorable reviews, if any, are not a credible counterbalance to the documented patterns of behavior and condition.
When evaluating the pros against the cons, the equation clearly tilts toward risk. Any potential convenience or lower price must be measured against the daily reality of staff hostility, fear-inducing interactions, and ongoing cleanliness issues. Even if some residents report acceptable moments, those moments do not offset the likelihood of being spoken to harshly, of living in an environment that feels unsettled or unsafe, or of facing situations where basic hygiene is not consistently maintained. For families, this translates into higher stress, a need for constant oversight, and the potential for regret after transition, situations that should be avoided in a setting intended to be stabilizing and supportive.
The prudent path is to pursue alternatives with verifiable staffing stability, clear incident documentation, hygienic facilities, and a culture of respect. If touring this building, demand concrete evidence: recent inspection results, staff-to-resident ratios, turnover statistics, and a written plan for addressing unsanitary conditions and inappropriate conduct. Speak directly with current residents or their families about day-to-day experiences, not only promotional materials. Set expectations for responsive communication, incident reporting, and professional boundaries, and walk away if those benchmarks cannot be met. In the end, this venue should not be the default choice; it should be the last resort after all other feasible options have been thoroughly vetted.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sugar Valley Lodge Silver Oak Building is a board and care home located in Franklin, PA. Our community offers a comfortable and welcoming environment for seniors who require assistance with daily living activities.
Residents of Sugar Valley Lodge Silver Oak Building will enjoy a range of amenities designed to enhance their quality of life. Our dining room provides nutritious and delicious meals, accommodating special dietary restrictions. Each resident's living space is fully furnished, ensuring a comfortable and hassle-free experience. Our beautiful garden and outdoor spaces offer opportunities for relaxation and leisure. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community.
We understand that transitioning to assisted living can be overwhelming, which is why we offer move-in coordination services to simplify the process for our residents. We also provide Wi-Fi/high-speed internet access and telephone services to keep residents connected with their loved ones.
The wellbeing of our residents is our top priority, so we offer a comprehensive range of care services. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure seamless healthcare management for our residents. Additionally, we provide medication management services to ensure proper administration of medications.
Sugar Valley Lodge Silver Oak Building also offers transportation arrangements for medical appointments and other essential needs. We have excellent proximity to 2 nearby cafes, 2 parks for outdoor recreation, 3 pharmacies for easy access to medications, 10 physicians for convenient healthcare visits, 14 restaurants providing diverse dining options, 4 transportation options for additional mobility support, and 14 places of worship for spiritual fulfillment.
To promote an active lifestyle, we provide scheduled daily activities that cater to various interests and preferences. These activities aim to engage residents socially, mentally, and physically.
At Sugar Valley Lodge Silver Oak Building in Franklin, PA, seniors will find a nurturing community where their needs are met while enjoying the comfort and independence they desire.
Sugar Valley Lodge Silver Oak Building is located at 158 Sugar Valley Lane, Franklin, PA 16323 in Venango County, Pennsylvania
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