Sugar Creek Station Skilled Nursing And Rehabilitation
Sugar Creek Station Skilled Nursing And Rehabilitation in Franklin, PA
Sugar Creek Station Skilled Nursing And Rehabilitation is a nursing home community in Franklin, PA.
Information last verified:
351 Causeway Drive, Franklin, PA 16323
For more information about senior living options: (866) 208-4318
4.3 from 50 reviews
5 stars
33
4 stars
8
3 stars
2
2 stars
3
1 stars
4
Overall Review of Sugar Creek Station Skilled Nursing And Rehabilitation
common11 reviews mention this
Cleanliness and odor control stand out
Residents and visitors repeatedly mention a clean environment with fewer bad odors than they expected.
A frequent theme across visits is cleanliness and the absence of the strong nursing-home smell some families associate with care facilities. Multiple reviewers describe the building as neat, well maintained, and not smelling like a hospital. One reviewer notes a certain smell on the way back to a room, but also says the workers they encountered were friendly.
common20 reviews mention this
Staff friendliness and helpfulness
Many reviewers describe staff who are kind, friendly, and willing to help with daily needs and navigation.
Beyond basic cleanliness, reviewers repeatedly focus on how staff treat residents and visitors. People mention friendly interactions, nurses and aides who appear to care, and helpers who support families during visits and transitions. While there are also critical comments about staffing levels and care during a past period of management change, several reviews still say staff remained polite and supportive in their day-to-day experience.
differentiator3 reviews mention this
Dining experience and diet support
Dining gets attention in reviews, with mention of restaurant-style meals, diet accommodations, and occasional service delays.
Several comments tie the dining space to a more restaurant-like feel rather than a cafeteria. One reviewer highlights food quality and says meals and snacks accommodated a range of dietary needs, including cardiac, diabetic, and renal. Another reviewer reports food service felt extremely slow and that staffing didn’t always allow enough attention for each patient.
caveat2 reviews mention this
Alzheimer unit activities and supervision
Reviews raise concerns about activities and supervision in the Alzheimer unit.
Two reviews specifically describe problems in the Alzheimer unit, including limited activity options and concerns about supervision. One reviewer says there were minimal activities and mentions residents being able to wander. Another describes the residents being “jammed” into a room for eating, reinforcing concerns about how space and routines are handled for that setting.
common3 reviews mention this
Security, directions, and getting around
Families mention entry security and easy wayfinding that helps visitors find rooms.
Multiple reviewers highlight visitor logistics, including a security check-in at the entrance. Others describe clear signage and an easy-to-navigate layout, with staff helping visitors locate rooms and move through hallways. Taken together, reviews suggest arrivals and navigation are handled more smoothly than expected for a larger facility.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Sugar Creek Station Skilled Nursing And Rehabilitation on seniors.fyi includes 4 photos including images showing landscaping, grass, interior, decor, reception, living room, windows, outdoors, and more.
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Sugar Creek Station Skilled Nursing And Rehabilitation photos
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Interior
Outdoors
Living Room
Building
Interior
Decor, Chandelier, Lobby, Waiting Area, and Reception
Living Room, Windows, and Natural Light
Landscaping and Grass
Building, Architecture, and Outdoor
Trees, Outdoors, Pathway, and Park
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