Sugar Creek Station in Franklin, PA
SaveCauseway Dr, Franklin, PA 16323
For more information about senior living options: (844) 490-3973
The staff at Sugar Creek are excellent and kind. The facility is clean, pleasant, and welcoming. The staff are really great with residents. The environment is clean and everyone is nice and polite. The nurses and aides appear to care deeply about the residents. It is described as the nicest nursing home, with friendly people. The staff are very helpful and courteous. The lobby and building are clean, well-maintained, and welcoming. The facility is beautiful, with staff who show passion for their residents. The place is beautiful, with very good staff.
They seem understaffed, and there is an unpleasant smell near the grandmother's room. New management has failed the residents. They left the grandmother in COVID quarantine longer than necessary, to the point where she died. The few staff that were left couldn't keep up. They did nothing to save the grandmother and had death paperwork filled out with incorrect causes of death. Very hostile towards their employees.Sugar Creek Station in Franklin, PA is best suited for families seeking a warm, person-centered environment where residents are treated with genuine kindness by a compassionate care team. The community consistently earns praise for cleanliness, easy-to-navigate hallways, and a calm, welcoming atmosphere that supports daily routines and social interaction. It is particularly well-matched for residents who want a homey feel, clear patient-care relationships, and staff who remember individual preferences. Those needing light to moderate assistance and valuing a positive, interpersonal approach from nurses, aides, and social workers will find this setting reassuring and concrete in its everyday operations.
At the same time, certain realities suggest some households should consider alternatives. Several reviews raise red flags about management stability and its impact on care continuity, especially during periods of transition. Concerns about staffing levels, and the accompanying stress on a facility's ability to respond rapidly to residents' needs, signal that reliability in critical moments may vary. A troubling anecdote about a resident's death under new management underscores the importance of strong clinical governance and vigilant oversight. For families prioritizing ironclad consistency, precise accountability, and a predictable escalation path for concerns, this facility may not be the optimal match.
The strongest positives here are the people and the daily environment. Residents are described as well cared for by nurses and aides who are genuinely attentive, with multiple testimonials detailing kindness, patience, and helpfulness in navigating the building. The social worker and frontline staff are repeatedly singled out for warmth and accessibility, which helps families feel connected to the care plan and reassured about the resident's day-to-day experience. The facility's upkeep - clean, well-maintained common spaces, orderly directions, and a security check-in process - contributes to a dependable, secure feel that supports peace of mind for relatives who cannot be on site constantly. These elements create a strong foundation for comfort and trust in familiar routines.
Yet the cons cannot be dismissed. The most disquieting notes center on possible understaffing and morale problems that can surface when leadership shifts occur. When staffing is tight, even the best-intentioned caregivers may struggle to meet every demand, and that friction can subtly erode resident experience over time. The mix of highly positive endorsements and critical anecdotes suggests a facility that delivers excellent daily care under steady leadership but can encounter meaningful stress when managerial changes destabilize operations. Families should weigh whether the current climate feels stable enough given the level of medical and personal attention their loved one requires.
For families considering a move to Sugar Creek Station, practical due diligence is advised. Schedule multiple visits across different days and times to observe how staff interact with residents and how care plans are executed in real time. Ask explicit questions about staffing numbers, shift coverage, and what contingency plans exist during turnover. Review the most recent state inspections for objective performance indicators, and speak with several staff members and residents to gauge consistency in the quality of care. Clarify how clinicians monitor health conditions, manage medications, and respond to emergencies, and request candid explanations of how management handles concerns and implements changes when needed.
Ultimately, Sugar Creek Station offers a compelling combination of warmth, cleanliness, and attentive caregiving that resonates with many families. It stands out for its compassionate frontline team and a calm, home-like environment that supports meaningful resident interaction and routine. The decision hinges on a comfort with potential leadership-related fluctuations and the facility's ability to maintain staffing stability over time. For families prioritizing immediate, personal warmth and a reassuring day-to-day experience, this community is a strong fit. For those who require consistently unfluctuating oversight, transparent accountability, and robust clinical governance, exploring other options with a firmer track record in staffing and management stability may be prudent.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Sugar Creek Station is an assisted living community located in Franklin, PA. Our community offers a warm and inviting atmosphere where residents can feel a sense of belonging and receive the care they need.
The amenities at Sugar Creek Station are designed to enhance the quality of life for our residents. We offer devotional services off-site, providing opportunities for spiritual nourishment and connection. Indoor common areas provide spaces for socializing, relaxing, and engaging in activities.
At Sugar Creek Station, we understand the unique needs of residents with diabetes. That's why we offer specialized diabetic care services to ensure that residents receive the support they need to manage their condition effectively.
We believe in promoting an active and fulfilling lifestyle for our residents. In addition to on-site activities, such as group exercises and games, we also offer devotional activities offsite. This allows residents to engage with their faith and participate in meaningful spiritual experiences.
Sugar Creek Station is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship. This proximity ensures that our residents have easy access to essential services and a wide range of amenities within close reach.
We invite you to visit Sugar Creek Station and experience our welcoming community firsthand. Our dedicated team is committed to providing compassionate care and supporting our residents' overall well-being.
Sugar Creek Station is located at Causeway Dr, Franklin, PA 16323 in Venango County, Pennsylvania
Sugar Creek Station on seniors.fyi includes 5 photos including images showing interior, living room, physical therapy, exercise equipment, therapy room, rehabilitation, laundry room, dryer, and more.
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