Providence Place Retirement Co

Pros

• Providence Place offers many activities, good food, varied church services, and holiday meals, and is beautifully decorated and very clean.
• The facility is beautiful, and the staff are caring and supportive, ensuring quality of life.
• It has great staff and a great environment, running so well that it sets a higher standard for long-term care and retirement opportunities.
• Providence Place provided better living conditions, more activities, great food, and socialization for him, enabling more interaction with others.
• The director and staff went above and beyond, providing on-site memory care and aging-in-place services.
• The staff take great care of residents; they are friendly and caring, with many activities and strong support.
• The staff are amazing, and the director has created a wonderful environment.

Cons

• One reviewer stated that people should not send their loved ones there, citing horror stories about a grandmother and calling the facility an absolute disgrace.
• Another reviewer describes the staff as "so unprofessional."
• A reviewer notes there is no security and that a major highway is nearby.

Review

Providence Place in Drums, PA appears to be a remarkably multifaceted senior living community, capable of evoking very different experiences depending on who you ask. Several residents and family members describe a place that feels inviting, well cared-for, and filled with opportunities for social engagement. One person notes that their mother has been "at Providence Place for almost a year" and remains mostly happy, praising the abundance of activities, good meals, a variety of church services, holiday meals, and a space that is "beautifully decorated for the season." The overall tone from these accounts is that cleanliness and a welcoming atmosphere are consistent strengths, contributing to a sense of comfort for residents and their families.

Yet, no portrait here is one-dimensional. There are strong cautions from other voices who emphasize serious concerns. A comment labeled PRIME Tlme bluntly discourages readers from placing loved ones there, recounting "horror stories" about the grandmother who lived there and calling the facility an "Absolute disgrace." This perspective underscores the importance of recognizing that experiences at Providence Place can diverge sharply, and it invites prospective families to listen closely to their own observations and the specifics of any situation. The juxtaposition of praise and alarm in the same collection of reviews highlights the variability that can exist within long-term care environments.

Other reviewers join the chorus of praise for the staff and the overall environment. A separate review applauds the facility as "Beautiful" with "Wonderful staff who are caring and supportive," thanking them for their efforts to preserve quality of life. The sentiment is echoed by another positive evaluation that emphasizes high standards: "Great staff, great environment. The place is run so well that it simply sets a higher standard for long-term care and retirement opportunities." In these accounts, the staff's dedication and the quality of daily life - the atmosphere, the engagement opportunities, and the care plan execution - are central to the positive impression.

A particularly compelling narrative comes from someone who served as power of attorney for their cousin, who moved to Providence Place after a troubling experience in an sub-standard setting. This reviewer describes a transformative difference: better living conditions, significantly more activities, excellent food, and rich social interactions. They emphasize that Providence Place didn't merely advertise "aging in place" as a policy; they delivered on it - providing on-site memory care when needed and ensuring continuity of care as the condition evolved. The family expresses deep gratitude for the staff and leadership, noting that the Director and the care team provided a level of support that went "above and beyond." This testimony reinforces the facility's potential strength in bridging various stages of care without forcing families to relocate.

Support for the resident experience continues in other remarks, with a focus on attentiveness and community. One reviewer highlights the way the staff takes care of residents and the plentiful activities and supports, framing Providence Place as a place where residents feel attended to and engaged. The sense of being looked after and involved appears repeatedly, suggesting that when operations are running smoothly, Providence Place can offer meaningful daily life, social connection, and dependable assistance.

Despite these positive narratives, concerns about professionalism and safety do resurface in the reviews. A brief, stark judgment - "So unprofessional." - paired with a note about "No security! Major highway near" adds a cautionary layer. It's a reminder that concerns about organizational responsiveness, safety, and the physical environment near busy roadways can color a visitor's overall impression. The proximity to a major highway is cited as a potential risk, signaling the need for thorough on-site evaluation and conversation with staff about safety protocols and security measures.

Yet the most recent sentiment in the collection is reassuring and uplifting. Another reviewer closes with warmth: "I love visiting there. The staff is amazing! The current director has created a wonderful environment in which to spend time." This ending image suggests that leadership and staff culture can shape the daily experience in a profoundly positive way, reinforcing the idea that Providence Place's atmosphere and quality of care are, at their best, highly commendable.

Taken together, these reflections paint Providence Place as a facility with considerable strengths and notable challenges. The positive accounts emphasize a clean, beautifully maintained environment with abundant activities, good food, varied spiritual services, and a caring, engaged staff - an environment that can deliver real quality of life and meaningful social connection. The family story of the cousin who benefited from on-site memory care and the facility's commitment to aging in place is especially compelling, illustrating how a well-coordinated care plan can adapt to changing needs.

At the same time, potential residents' families should approach with a clear, critical lens. The negative experiences and warnings about professionalism and security illustrate that not every visit will reveal the same reality, and that differences in management, staffing, and safety protocols can substantially affect outcomes. For anyone considering Providence Place, a direct, in-depth tour, conversations with current residents and families, and a frank discussion with the administration about safety, security, and the spectrum of care available are essential steps. When those elements align with your loved one's needs, Providence Place has the potential to be a place of comfort, community, and compassionate care; when they don't, the risks highlighted by some reviewers may become a real concern.

Located in Drums, Pennsylvania, this area offers a variety of amenities and services that cater to the needs of seniors. Within close proximity, there are several physicians' offices, pharmacies, and hospitals providing convenient access to medical care. Additionally, there are numerous dining options ranging from fast food chains like Burger King and McDonald's to more local establishments such as The Meating House. For those who enjoy a good cup of coffee or a quick bite to eat, cafes like Panera Bread and Starbucks are just a short drive away. Seniors looking for spiritual fulfillment can find solace in the nearby places of worship such as Transfiguration Church and Holy Rosary Church. Nature lovers will appreciate the parks in the surrounding area, including Alfred Mitcho Memorial Park and Eurana Park. Overall, this part of Drums offers a mix of convenience, healthcare options, dining choices, and opportunities for relaxation making it an ideal location for senior living.

Physicians

• Kathleen S Veglia (1.1 miles)
• Coordinated Health (1.7 miles)
• Internal Medicine Associates of Hazleton (1.8 miles)
• Dr Barna Professional Building (1.8 miles)
• Eye Care Specialists (2 miles)
• Ent Surgical Associates (2 miles)
• Shaina A. Grego, PA-C (2 miles)

Restaurants

• Burger King (1.3 miles)
• Breakfast World Family Restaurant (1.4 miles)
• McDonald's (1.5 miles)
• Subway (1.6 miles)
• The Meating House (1.6 miles)
• Rita's Italian Ice (1.8 miles)
• Wendy's (2.3 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Rite Aid (2 miles)
• Johnson's Pharmacy (2.4 miles)
• Johnson's Pharmacy (2.8 miles)
• Private Rx (3 miles)
• CVS Pharmacy (3.3 miles)
• Hazle Drugs (3.3 miles)

Hospitals

• Occupational Health (2.1 miles)
• Hazleton General Hospital (2.6 miles)
• Center City Medical Group (3.2 miles)
• Northeastern Pennsylvania Health Corporation (3.7 miles)
• Lehigh Valley Hospital–Hazleton (3.7 miles)
• Hazleton General Hospital (3.8 miles)
• Geisinger Health System (12.1 miles)

Cafes

• Panera Bread (2.3 miles)
• Cusat's Cafe (2.4 miles)
• Starbucks (2.8 miles)
• The Poppy Press Coffee Company (3.3 miles)

Places of Worship

• Transfiguration Church (3 miles)
• Holy Rosary Church (3.8 miles)
• Jehovah's Witnesses (4.7 miles)
• SS Peter & Paul's Byzantine Catholic Church (5.9 miles)
• Shepherding the Heart Ministries (8.6 miles)
• Saint John's UCC (9.2 miles)
• Mount Zion Church (9.8 miles)

Parks

• Alfred Mitcho Memorial Park (6.1 miles)
• Eurana Park (9.3 miles)
• PPL Susquehanna Riverlands (10.6 miles)

Transportation

• East Coast Institute Taxidermy (6.6 miles)