63 South Hunter Highway Po Box 473, Drums, PA 18222
For more information about senior living options: (844) 490-3973
A closer look at patient voices about Conyngham Primary Health Care Center reveals a clinic that can feel like two different experiences in one. On the one hand, a strong thread runs through the feedback about genuinely caring clinicians, patient-focused listening, and a warm, welcoming environment. On the other, there are persistent complaints about administrative hiccups that derail otherwise commendable medical care. In this mix, several patients highlight a studio of care where compassion and attentiveness are real strengths, yet scheduling, prescription handling, and communication sometimes fall short of expectations.
Several reviews center on Dr. Renata Meyer, a physician repeatedly described as compassionate, patient-centered, and unhurried. Patients recount following her across offices because she takes the time to listen, review blood work thoughtfully, and address questions in a thorough, unhurried manner. One patient explicitly notes that Dr. Meyer spends "a great deal of time listening and understanding," and that they never feel rushed. Others describe her as an incredible physician whose care extends beyond routine visits, with one person calling care from Dr. Meyer "WORLD CLASS HEALTHCARE" and expressing deep gratitude for her commitment. The sentiment is echoed by families who have chosen to travel longer distances to stay with her, underscoring a strong sense of trust and loyalty built over years.
The nursing and physician team surrounding Dr. Meyer are frequently praised as well. Michele Holinchek (Michele Holincheck in some reviews) is repeatedly singled out as an excellent PA who is "very efficient," who takes time, listens, and helps patients get their health back on track. Receptionists and office staff are described as friendly, kind, and professional, with several patients noting that the overall experience includes a calm, welcoming waiting area and a team that is easy to communicate with. The sense of a cohesive, supportive care team is reinforced by comments about nurses who are consistently pleasant and responsive, and by remarks that the pharmacy next door provides real convenience in managing prescriptions.
Beyond the care team, some patients speak to the broader culture at Conyngham Primary Health Care Center and nearby facilities. The practice is described as not being part of larger systems like Geisinger or Commonwealth, with patients appreciating a more personal, neighborly feel and the sense that the staff genuinely wants to help their communities. The Robinson Center and the Conyngham clinic are praised for the warmth of the staff, the overall atmosphere, and their ability to support sobriety and long-term health goals. In some accounts, the staff's warmth and attentiveness are even linked to transformative experiences in patients' lives, including emotional and medical support that feels deeply individualized.
Yet the thread of positivity competes with a more critical, sometimes sharp, note about administrative efficiency. A number of reviews recount long waits and frustrating scheduling experiences. One patient described an "incredibly long hold" of half an hour while trying to schedule a new-patient appointment and then faced a delay with an infected toe, resulting in further waiting after the scheduled time. Another account claims that an appointment set to 10 a.m. stretched to two hours in the waiting room, with the impression that the practice is more focused on billing than patient care. There are also criticisms about delays in referrals - some patients report waiting weeks for referrals, which adds stress to already fragile health situations.
Medication handling and communications are another area of concern for a subset of patients. There are reports of prescriptions being sent to the wrong pharmacy and of a failure to call into the correct pharmacy, sometimes despite attempts to reach the office before closing. One reviewer notes trying to reach the office but receiving no response, which compounds the frustration caused by delays in treatment or prescription fulfillment. A few comments touch on Medicare acceptance, with some patients experiencing confusion or challenges related to coverage, including a claim that Medicare isn't accepted at the clinic, which for those on Medicare can be a major barrier.
Despite the administrative bumps, several patients maintain strong loyalty to the clinic because of the high-quality medical care that remains consistently evident. Many indicate that they would still recommend the center due to the staff's kindness, the doctors' attentiveness, and the "not rushed" feeling during visits. The pharmacy next door is repeatedly highlighted as a convenient feature, contributing to a sense that the practice strives to be patient-centered in everyday logistics as well as in clinical care. The overarching message is that for many patients, the positive clinical experience - timely, compassionate care from Dr. Meyer and her colleagues - far outweighs the occasional administrative friction.
In sum, the reviews paint a nuanced portrait of Conyngham Primary Health Care Center. The care from Dr. Renata Meyer and the associated nursing and physician team is described as thoughtful, thorough, and deeply compassionate, earning high praise and lasting loyalty from many patients who feel they are genuinely seen and heard. At the same time, actionable concerns about appointment scheduling, wait times, referrals, and certain billing and Medicare-related issues suggest opportunities for improvement in administrative processes and communication. The result is a clinic that demonstrates exceptional clinical strengths and a staffing culture that patients value, while also facing real challenges that can impact the overall patient experience.
The Conyngham Care Center in Drums, PA is a board and care home that offers a supportive and comfortable environment for seniors. With fully furnished accommodations, residents can enjoy the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. There are also amenities such as a dining room, kitchenette, and outdoor space where residents can socialize and relax.
The care services provided at the Conyngham Care Center ensure that all residents receive the assistance they need around-the-clock. Trained staff members are available to provide 24-hour supervision and help with activities of daily living, including bathing, dressing, and transfers. The center also coordinates with health care providers to ensure comprehensive care for each resident. Additionally, the staff assists with medication management and provides specialized dietary plans such as diabetes diets or special dietary restrictions.
Residents at the Conyngham Care Center have access to various activities designed to enhance their mental wellness and overall quality of life. These include resident-run activities as well as scheduled daily activities to keep everyone engaged and entertained.
The location of the Conyngham Care Center is convenient for residents as there are several nearby amenities. Within close proximity, there are four cafes, nine pharmacies, fifteen physicians, twenty-six restaurants, two places of worship, and six hospitals. This allows for easy access to medical facilities and services as well as opportunities for outings or visits from loved ones.
Overall, the Conyngham Care Center provides a warm and welcoming environment where seniors can receive personalized care while enjoying a range of amenities and engaging activities.
Conyngham Care Center is located at 63 South Hunter Highway Po Box 473, Drums, PA 18222 in Luzerne County, Pennsylvania
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