1000 Stacie Drive, Hazleton, PA 18201
For more information about senior living options: (844) 490-3973
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The Pavilion staff is kind, compassionate, and committed to providing the best services and care to the residents they serve. The Pavilion staff is top notch - kind, caring, and compassionate. The rooms are neat and clean. The therapy team on the third floor provided amazing care. The activities department is top notch and keeps residents busy. The food has been delicious. The facility is clean and inviting, and the residents are happy. The grounds at the facility are beautiful, scenic, and peaceful. The staff are attentive and never too busy to answer questions.
The facility is described as riddled with neglect, mismanagement, and mistreatment of residents. The showers are filthy, moldy, and broken, leaking into linen storage and creating unsanitary conditions. Hot water is unreliable, denying proper hygiene and forcing rushed bed baths. A moldy odor lingers; the environment is not clean or safe. The facility refuses to accommodate medically necessary nutritional needs and withholds essential items unless families pay extra out of pocket. The staff is severely understaffed, leading to rough handling, residents in soiled clothing, missed meals, and improper medical attention. The higher-ups are verbally abusive and speak down to the elderly. The facility has a history of violations and appears to prioritize profit over care, keeping patients longer to fill beds.This community is best suited for families seeking strong rehabilitation-focused care and engaging daily programming for an older adult who can benefit from a well-staffed therapy team and social activities. The Pavilion at St. Luke Village excels for short-term rehab with a proven track record in physical, occupational, and speech therapies, and for residents who respond positively to structured activity calendars, regular family communication, and a dining environment that supports participation in daily life. For families prioritizing a robust rehab plan, clear progress updates, and opportunities to rejoin routines quickly after a medically defined setback, this is a compelling option.
Nevertheless, there are clear reasons to consider alternatives. Heavy reliance on families to monitor day-to-day care is a red flag for some, especially when consistency of staffing and dependable daily oversight are uncertain. Potential residents who require fail-safe hygiene practices, consistently reliable assistance with daily needs, or a facility with uniformly courteous front-line operations may want to look elsewhere. Those with serious concerns about safety, cleanliness, or administrative responsiveness should evaluate other communities where governance and culture align more tightly with expectations for continuous, unobtrusive oversight.
The strongest, repeatedly observed positives lie in the rehab program and the care team. Therapy teams are frequently cited as thorough, capable, and attentive, delivering meaningful progress for residents in transition or recovery. Families also praise the bedside nursing and caregiving staff for kindness, respect, and a willingness to respond when questions arise, along with an activities department that keeps residents engaged and socially connected. Cleanliness and a welcoming feel in several areas contribute to a sense of comfort, and dining and general atmosphere - where observed - support a higher quality of daily life for many residents. When care plans are coordinated well, families feel informed and involved in decisions.
Yet the negatives cannot be dismissed. Complaints about understaffing and inconsistent care surface in several reviews, with some accounts describing delays in basic needs, gaps in supervision, or care lapses that affect comfort and safety. Instances of miscommunication, perceived indifference from front-desk staff, and occasional concerns about safety protocols and personal item management have been reported. The tone of leadership and the consistency of day-to-day operations are also called into question by some families, who note variability in experiences across floors and shifts. Taken together, these concerns point to a facility that can deliver excellent rehab and compassionate care in some situations, but where experience is not uniformly reliable.
Considering the pros and cons together, the Pavilion can offset many needs for residents whose primary goal is efficient rehabilitation and meaningful activity engagement, provided that staffing levels and administrative responsiveness remain dependable. For long-term residents or families that require unwavering consistency in every daily interaction, the risk of uneven experiences may be a deciding factor. The strongest decision lever is to prioritize rehab potential and social vitality while actively verifying staffing stability, communication practices, and daily care routines before committing.
To make the most informed choice, start with a disciplined on-site evaluation. Ask for current staffing ratios on the floors most likely to care for the loved one, and request a tour during peak and off-peak hours to observe how calls for assistance are handled. Probe how care plans are developed and updated, who leads those plans, and how family updates are delivered (frequency, detail, and accessibility). Inspect common areas and resident rooms for cleanliness and odor, and sample a meal or two to assess consistency in food quality. Speak with several staff members across shifts to gauge whether the culture is consistently warm and professional. Finally, request references from families with both rehab and long-term experiences to understand how the facility manages transitions and ongoing needs over time.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pavilion At St Luke Village is an assisted living community located in Hazleton, PA. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay.
For those who like to look their best, we have a beauty salon on-site where residents can pamper themselves. There is also cable or satellite TV available in each living space for entertainment purposes. Our community operates transportation services, making it easy for residents to get around town.
We understand the importance of staying connected in today's digital age, which is why we provide a computer center and Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared by our talented chefs. Residents can also enjoy their meals in their own fully furnished kitchenettes.
We offer various recreational options such as a fitness room, gaming room, small library, and outdoor space. Housekeeping services ensure that our residents can focus on enjoying their time instead of worrying about chores. Move-in coordination and transportation arrangements are available to make the transition seamless for new residents.
When it comes to care services, we provide 24-hour call systems and supervision for added peace of mind. Our staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care such as diabetes diets and medication management.
Mental wellness programs are provided to support the emotional well-being of our residents. We accommodate special dietary restrictions and work closely with physicians to ensure personalized care plans are followed. Transportation arrangements are made for non-medical needs as well as doctor's appointments.
Our community boasts a range of nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, and hospitals. Resident-run activities are organized regularly along with scheduled daily activities like fitness programs and planned day trips.
At The Pavilion At St Luke Village, we strive to create a warm and welcoming environment where seniors can receive the care they need while enjoying a fulfilling and engaging lifestyle.
Pavilion At St Luke Village is located at 1000 Stacie Drive, Hazleton, PA 18201 in Luzerne County, Pennsylvania
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