Pavilion At St Luke Village | Reviews

1000 Stacie Drive, Hazleton, PA 18201

For more information about senior living options: (866) 208-4318

4.1 from 40 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

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Overall Review of Pavilion At St Luke Village

common 16 reviews mention this

Care team is often described positively

Residents and families frequently describe the care team as kind and responsive.

Across many reviews, families say staff treat residents with respect and show compassion during day-to-day care and visits. Multiple reviewers mention being notified quickly about concerns and having questions answered promptly, including when updates were needed about care planning or routine issues. A number of comments also describe residents as clean, well-dressed, well fed, and comfortable at the times families visited.

common 6 reviews mention this

Activities help residents stay engaged

Reviews commonly mention activities that keep residents engaged.

Several reviewers highlight activities ranging from planned group events to resident-focused crafts and arts activities. Families also describe residents as looking forward to things to do and spending time participating rather than staying idle. Reviews add that activities can be a point of comfort for family members visiting, since residents appear involved and occupied.

common 4 reviews mention this

Dining and food receive praise

Food is a repeated bright spot in resident and family comments.

Some families specifically praise the quality of the food, including meals that look and smell good and dining room experiences. Others mention that meal preferences are considered and that dietary needs are handled as part of care. When issues came up, at least one reviewer said the administrator addressed a problem quickly.

caveat 3 reviews mention this

Communication and follow-through can vary

Some reviewers report problems with communication and follow-through.

A few reviews complain that suggested actions or requests were not followed through and that concerns were not handled the way families expected. Other reviewers describe difficulty getting timely help or support from front-desk or administrative staff when urgent situations came up. At the same time, other reviews describe fast updates and quick responses, so experiences appear mixed.

caveat 6 reviews mention this

Serious concerns include neglect and understaffing

Some reviews raise serious concerns about safety, neglect, and staffing.

Several negative reviews describe unsafe or unsanitary conditions, including concerns about hygiene and cleanliness, and report that residents may be left dirty or handled inappropriately. Multiple reviewers also mention staffing problems, including being understaffed on weekends and difficulties getting adequate assistance for transfers. A few comments also reference breakdowns that led to falls or medical setbacks, and they criticize grievance handling and care-plan participation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

120 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

Health Mart Pharmacy (0.2 miles)
Heights Terrace Pharmacy (1.1 miles)
Hazle Compounding (1.4 miles)
Hazle Drugs (1.4 miles)
Lehigh Care Pharmacy (1.5 miles)
CVS Pharmacy (1.7 miles)
Johnson's Pharmacy (1.9 miles)

Physicians

Paul I Roda (0.2 miles)
Fresenius Medical Care of Hazleton (1.3 miles)
Hazleton Radiology Associates (1.5 miles)
Healthy Beginnings Plus (1.5 miles)
Hazleton Imaging Center (1.5 miles)
Dr Widuch Mert (1.7 miles)
A Woman's Place Obgyn Assoc (2 miles)

Places of Worship

Jehovah's Witnesses (0.7 miles)
Holy Rosary Church (1.2 miles)
SS Peter & Paul's Byzantine Catholic Church (1.9 miles)
Transfiguration Church (2.7 miles)

Hospitals

Hazleton General Hospital (0.8 miles)
Northeastern Pennsylvania Health Corporation (0.8 miles)
Lehigh Valley Hospital–Hazleton (0.8 miles)
Center City Medical Group (1.5 miles)
Hazleton General Hospital (1.9 miles)
Occupational Health (4.8 miles)

Restaurants

KFC (0.8 miles)
Alta Pizzeria & Pasta House (1.2 miles)
Jimmy's Quick Lunch (1.3 miles)
Frankies Pizzeria & Restaurant (1.4 miles)
Wendy's (1.6 miles)
Subs & Suds Biagio's (1.8 miles)
Angelo's Italian House (2.1 miles)

Cafes

The Poppy Press Coffee Company (1.4 miles)
Cusat's Cafe (2.2 miles)
Panera Bread (4.3 miles)
Starbucks (4.9 miles)

Parks

Alfred Mitcho Memorial Park (2.2 miles)
Eurana Park (6.7 miles)

Frequently Asked Questions

Where is Pavilion At St Luke Village?

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Pavilion At St Luke Village in Hazleton, PA