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4 from 39 reviews
5 stars
25
4 stars
5
3 stars
0
2 stars
1
1 stars
8
Overall Review of Manor At St Luke Village
common19 reviews mention this
Staff support feels personal
Residents and families frequently describe staff who listen and respond.
Many reviews praise staff for being caring, attentive, and supportive, with people noting that concerns were addressed and that it felt easier to communicate with the team. Several families highlight help from nursing, aides, social services, and the business office, including responsiveness during rehab and discharge planning. A few reviewers also report staff problems, including rudeness or neglect, but the more common day-to-day feedback centers on feeling cared for and able to call with questions.
common6 reviews mention this
Activities create social time
Activities stand out, especially residentsā experiences with the program directors.
Residents mention enjoying games, making things, puzzles, and planned activities, and they describe the activities team as a bright part of the day. Multiple reviews name the activities director and say residents love her and that the programming brings people together. One review also frames activities as a way to lift the mood when a residentās health is declining.
common5 reviews mention this
Rehab and therapy planning
Therapy and rehab support are described as structured and hands-on.
Several reviews describe rehab as organized around a therapy plan, with therapy staff meeting early to discuss needs and goals. Families also mention being able to participate and learn practical tips for safer care at home, along with help coordinating services after discharge. One review also calls out the PT department as impressive, and another credits the environment and monitoring with helping a resident avoid repeat falls.
caveat9 reviews mention this
Food quality is mixed
Food satisfaction varies, with multiple complaints about meals and special needs.
Some reviewers describe food positively, including statements that meals are delicious or that staff accommodate what a resident can eat. Others describe serious concerns, such as meals being inedible or disappointing, nutrition declining, and instances of missing dinner. There are also negative mentions about handling special nutritional needs and medication-related nutrition issues, which can make meal experience inconsistent across stays.
caveat2 reviews mention this
Cleanliness concerns appear in reviews
A subset of reviewers report cleanliness and hygiene problems.
While several people describe the community as clean and well maintained, a smaller number of reviews raise strong concerns about odors and unsanitary conditions. These negative accounts include claims about mold or dirty showers and hygiene issues, as well as reports that certain care tasks were not handled as expected. Taken together, cleanliness feedback is not uniform across reviewers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
104 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Health Mart Pharmacy (0.1 miles)
Heights Terrace Pharmacy (1.1 miles)
Hazle Compounding (1.5 miles)
Hazle Drugs (1.5 miles)
Lehigh Care Pharmacy (1.5 miles)
CVS Pharmacy (1.8 miles)
Johnson's Pharmacy (2 miles)
Physicians
Paul I Roda (0.1 miles)
Fresenius Medical Care of Hazleton (1.3 miles)
Hazleton Radiology Associates (1.6 miles)
Healthy Beginnings Plus (1.6 miles)
Hazleton Imaging Center (1.6 miles)
Dr Widuch Mert (1.8 miles)
A Woman's Place Obgyn Assoc (2 miles)
Places of Worship
Jehovah's Witnesses (0.6 miles)
Holy Rosary Church (1.2 miles)
SS Peter & Paul's Byzantine Catholic Church (1.8 miles)
Transfiguration Church (2.8 miles)
Hospitals
Hazleton General Hospital (0.8 miles)
Northeastern Pennsylvania Health Corporation (0.9 miles)
Manor At St Luke Village is located at 1711 East Broad Street, Hazleton, PA 18201 in Luzerne County, Pennsylvania
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