Manor At St Luke Village in Hazleton, PA
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1711 East Broad Street, Hazleton, PA 18201
For more information about senior living options: (844) 490-3973
The staff at St. Luke's are great; they care for their patients and go out of their way to make them feel comfortable. The rooms were clean and comfortable. The Manor has provided wonderful care for many residents, with caring and attentive staff. The staff are outstanding in creating a home-like environment, and the facility is highly recommended. The therapy group developed a responsive, tailored therapy plan on day one and incorporated family input. The majority of the staff are easy to approach and provide assistance when needed. The activities director does a beautiful job in giving the manor a homelike feeling. The food is delicious.
The hallway is reportedly permeated with urine because CNAs do not wash residents, indicating poor hygiene. A CNA allegedly assaulted a resident and threatened another employee about getting fired for speaking up, with management reportedly aware. The facility is described as filthy and residents are treated poorly. The showers are filthy, moldy, broken, with holes that leak water into linen storage, creating an unsanitary environment. Hot water is unreliable, denying residents proper hygiene and forcing rushed baths. The facility refuses to accommodate medically necessary nutritional needs, with basic care withheld unless families pay extra. Essential medical and hygiene items are denied, leaving residents vulnerable. The staff is severely understaffed, causing residents to sit in soiled clothing, miss meals, or receive improper medical attention. Higher-ups are verbally abusive and threaten staff, speaking down to the elderly. The company behind the facilities has a history of violations, fines, bankruptcy, and infectious disease outbreaks, suggesting systemic issues.This community is best suited for families that prioritize access to focused rehabilitation and therapy, plus a home-like, activity-rich environment where staff accessibility and family involvement can shape daily care. For residents who arrive needing therapy to regain independence, and for families who can participate in planning and monitoring progress, Manor at St. Luke Village can deliver meaningful functional gains. The strongest case rests on the rehab program's perceived strengths, the ability to coordinate DME and post-discharge services, and the presence of engaged social services that know Medicare pathways. Those seeking a seamless, consistently pristine care setting with zero risk of staffing gaps should look elsewhere.
Potential alternatives are worth considering for anyone who cannot tolerate repeated concerns about safety, cleanliness, and administrative responsiveness. Several reviews describe persistently unsafe or unsanitary conditions, with reports of neglect, mismanagement, and even abusive behavior by some staff or leadership. If a facility must demonstrate unwavering cleanliness, reliable hot water, prompt response to needs, and transparent communication with families, this property has raised alarms that would push families toward other options. In short, when dignity and predictable, respectful care are nonnegotiable, alternatives merit serious consideration.
The best-anchored positives here lie in the rehab and discharge-planning workflow. A number of families credit the therapy team with tailoring plans quickly, aligning goals with the resident's needs, and providing hands-on guidance that helps families create safer home environments post-discharge. The social services and billing-advising staff are repeatedly praised for Medicare navigation, timely updates, and helping arrange in-home nursing or therapy after release. When therapy is the priority, and when families can participate in care planning and stay involved, these aspects can translate into tangible improvements and smoother transitions.
Yet the bottom line is that the most troubling reports center on staffing shortcuts, inconsistent care, and environmental failures. Instances of rough handling, insufficient staffing, missed meals, incorrect medications, and rooms or showers cited as unclean undermine confidence in daily safety. Communication gaps - especially around plans of care, discharge decisions, and financial matters - compound these risks, making it hard for families to feel secure about trust and accountability. The facility's reputation appears uneven: some visits feel warm and well-run, while others reflect neglect or misdirection from leadership.
Against these serious caveats, the pros offset only to a point. For residents who clearly need rehabilitation and who have families willing to engage, the facility can deliver meaningful progress and a manageable, home-like atmosphere. The presence of dedicated nurses in some shifts, the ability to learn care techniques from staff, and the availability of engaging activities create a usable, if imperfect, care ecosystem. However, the uneven staffing, inconsistent hygiene, and ambiguous governance cannot be dismissed; they limit the overall reliability of daily care and safety.
The practical, advisory conclusion is clear: pursue Manor at St. Luke Village only if rehabilitation and post-acute planning are the central objective and a strong, hands-on family role is guaranteed. Before deciding, arrange a direct, in-depth tour focused on infection control, housekeeping standards, staff assignments by shift, and the exact plan for any required medications or specialized diets. Request to meet the therapy director and nursing leadership, and insist on a transparent, written plan for discharge, re-admission if needed, and grievance resolution. If those assurances cannot be secured, or if risk tolerance for variability is low, families should confidently pursue alternative options that offer more consistent safety, cleanliness, and reliable communication.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Manor At St Luke Village in Hazleton, PA is a premier assisted living community that offers an array of amenities and care services to enhance the quality of life for its residents.
With a range of amenities such as a beauty salon, fully furnished accommodations, gaming room, fitness room, and outdoor spaces including a garden, residents can enjoy a comfortable and engaging lifestyle. The community also provides residents with convenient access to cable or satellite TV, computer center, small library, Wi-Fi/high-speed internet, and restaurant-style dining.
Care services at Manor At St Luke Village are designed to meet the individual needs of each resident. With 24-hour call system and supervision, assistance with activities of daily living, bathing, dressing, transfers and medication management is readily available. The community also offers specialized care programs for those with diabetes and mental wellness needs. Special dietary restrictions are taken into consideration during meal preparation and service.
Residents at Manor At St Luke Village can enjoy a rich social life with a variety of activities to choose from. Concierge services assist in planning day trips and resident-run activities provide opportunities for social interaction within the community. Scheduled daily activities ensure that there is always something enjoyable for residents to participate in.
Located in close proximity to several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals; Manor At St Luke Village offers convenience and accessibility to various essential services.
With its comprehensive amenities package and personalized care services, Manor At St Luke Village provides a comforting environment where residents can thrive in their golden years while receiving the support they need.
Manor At St Luke Village is located at 1711 East Broad Street, Hazleton, PA 18201 in Luzerne County, Pennsylvania
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