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4 from 36 reviews
5 stars
22
4 stars
4
3 stars
2
2 stars
3
1 stars
5
Overall Review of Comfort Keepers
common12 reviews mention this
Caregivers feel kind and patient
Caregivers are repeatedly described as kind, patient, and attentive to individual needs.
Many reviews focus on the people providing hands-on support, describing them as friendly, helpful, and compassionate. Several reviewers single out specific caregivers for patience and dedication, including when a situation required medical follow-through. Others describe the agency experience in terms of a positive, respectful work environment and caregivers who feel like a reliable presence in day-to-day life.
caveat5 reviews mention this
Scheduling and responsiveness vary
Coverage and scheduling can be unreliable, with some shifts left without a caregiver.
While some families describe responsive support and accommodating scheduling, other reviewers report gaps in coverage. Multiple reviews mention missing shifts, late or absent caregivers, or situations where no backup help was available when someone was sick or needed time off. These concerns also show up alongside reports of shorted hours or last-minute cancellations.
differentiator4 reviews mention this
24/7 care and quick onboarding
Families seeking ongoing coverage describe a smooth onboarding process and dependable availability.
Some reviewers talk about setting up care with less stress, citing a breezy onboarding process. A review also describes the agency being hired for 24/7 care with responsive follow-through on needs. Others mention timely help from caregivers and availability when scheduling support is needed.
caveat6 reviews mention this
Customer service and communication concerns
Communication can break down, including delays, call center transfers, and billing issues.
Several reviews describe problems reaching the right team, including being transferred to a call center and not getting timely follow-up. Others mention customer service issues in the context of pay or hours, including being ignored for long periods or disputes about what was billed. Taken together, these comments point to inconsistent communication and responsiveness when problems arise.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Hazleton, Pennsylvania, offers convenient access to a variety of essential services for seniors looking to settle in the area. With multiple physicians, pharmacies, and hospitals located within close proximity, residents can easily access medical care and prescriptions. Additionally, there are several restaurants and cafes nearby for dining options and social gatherings. Places of worship provide spiritual support, while parks offer opportunities for outdoor recreation. Overall, this neighborhood provides a well-rounded community with amenities that cater to the needs of older adults looking for a comfortable living environment in Hazleton.
Physicians
Hazleton Imaging Center (0.3 miles)
Hazleton Radiology Associates (0.5 miles)
Healthy Beginnings Plus (0.5 miles)
Dr Widuch Mert (0.8 miles)
Fresenius Medical Care of Hazleton (1 miles)
A Woman's Place Obgyn Assoc (1.1 miles)
Dr Yamulla's Office (1.3 miles)
Restaurants
Wendy's (0.4 miles)
Alta Pizzeria & Pasta House (0.5 miles)
Subs & Suds Biagio's (0.5 miles)
Jimmy's Quick Lunch (0.6 miles)
Frankies Pizzeria & Restaurant (0.6 miles)
KFC (0.9 miles)
Dog House Saloon (1 miles)
Pharmacies
Lehigh Care Pharmacy (0.4 miles)
CVS Pharmacy (0.4 miles)
Hazle Compounding (0.5 miles)
Hazle Drugs (0.5 miles)
Heights Terrace Pharmacy (0.7 miles)
Johnson's Pharmacy (0.9 miles)
Johnson's Pharmacy (1.3 miles)
Places of Worship
Holy Rosary Church (0.4 miles)
Transfiguration Church (1.2 miles)
Jehovah's Witnesses (1.4 miles)
SS Peter & Paul's Byzantine Catholic Church (3.4 miles)
Cafes
The Poppy Press Coffee Company (0.5 miles)
Cusat's Cafe (1.2 miles)
Panera Bread (3 miles)
Starbucks (3.4 miles)
Hospitals
Center City Medical Group (0.5 miles)
Lehigh Valley Hospital–Hazleton (0.8 miles)
Hazleton General Hospital (0.8 miles)
Northeastern Pennsylvania Health Corporation (0.9 miles)
Comfort Keepers is located at 261 South Church Street, Hazleton, PA 18201 in Luzerne County, Pennsylvania
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Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
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24-hour supervision with respite care and comprehensive services (restaurant-style dining, medication management, diabetes diet, and engaging activities).
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