Mountain City Nursing & Rehabilitation Center in Hazleton, PA
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403 Hazle Township Boulevard, Hazleton, PA 18202
For more information about senior living options: (844) 490-3973
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The nurses and staff treated him with kindness and dignity. The communication and support were excellent. The administrator and Director of Nursing were responsive and fixed problems promptly. The staff were courteous and caring, creating a warm, familial atmosphere. Mountain City Nursing was described as wonderful, with attentive and organized care. The family felt grateful for the care and would consider Mountain City again for loved ones. The care team was organized, solicitous, and confident in their care.
The patient was not given promised care and was kept in bed with no physical therapy or movement. The facility was outdated and had a strong odor of urine and old laundry. The staff were severely understaffed and overworked, leading to slow responses to calls for help. The food was terrible, mostly canned, with nothing fresh. There were episodes of neglect and medication errors, including not being seen by a doctor and receiving incorrect medications. Call bells were ignored for long periods, resulting in humiliating accidents. There were robberies or thefts with no effective action taken by management. Administrative staff lacked good people skills and responsiveness.Mountain City Nursing & Rehabilitation Center is best suited for families that want a small-community feel with hands-on, personable nursing attention and a facility where administration can be engaged when problems arise. It can work for residents who need everyday help and moderate rehabilitation but whose families are prepared to be vigilant, visit frequently, and press for timely care when gaps appear. The strongest value tends to show up when the caregiving staff demonstrate genuine kindness and consistency, and when management is approachable and able to implement fixes quickly. This is not a hands-off, "set-it-and-forget-it" environment; it rewards persistent advocacy and clear communication between families and the care team.
Those who may want to consider alternatives are families seeking unwavering reliability, modern surroundings, and a pristine, odor-free environment. If a resident requires constant, immediate assistance, highly predictable responses, fresh food, and consistently clean facilities, this community may fall short. Potential residents with high risk of neglect, frequent doctor visibility, or heavy emphasis on advanced rehabilitation should compare options with stronger staffing ratios, verified quality metrics, and ongoing environmental upgrades. In short, when predictability and a consistently high standard of safety matter most, look elsewhere.
On the upside, several reviews highlight compassionate nursing staff and responsive administrators when problems are reported. Where the administration is proactive - sometimes with a new leadership team - the issues raised by families are addressed, and care plans are adjusted to prevent recurrence. Positive experiences often center on a familial atmosphere, timely communication, and a determination to fix shortcomings rather than ignore them. That commitment matters because it means the facility can course-correct, provided the volume and persistence of concerns justify ongoing investment in staffing and systems.
The darker counterpart is a pattern of serious, recurring concerns that cannot be dismissed as isolated incidents. Multiple accounts describe residents who were not moved for rehab, left in bed for long stretches, or given inadequate meals. Other reports cite chronic understaffing, long call-bell waits, and environmental hazards such as odors, clutter, or broken equipment. Add to this mix instances of medication mismanagement, inconsistent medical oversight, and even theft of patient items. These experiences are not one-off mishaps; they point to structural weaknesses that undermine safety and dignity, especially for residents with higher care needs or those without strong family advocacy at all hours.
From a decision-making standpoint, the key is balancing real strengths against real risks. The pros - compassionate care when staff are available, meaningful attempts at rehabilitation, and an administration capable of addressing issues - do offset some concerns if families stay engaged and demand accountability. However, when staffing gaps turn ordinary tasks into delays, when the physical plant feels outdated or unwelcoming, and when basic necessities like timely assistance and clean conditions are inconsistent, the drawbacks begin to outweigh the benefits for most aging-in-place scenarios. Families must weigh the value of a potential "local, caring staff" against the likelihood of frequent oversight, ongoing repairs, and the emotional energy required to supervise care.
For families evaluating options, a prudent course is to visit with a specific checklist in hand: observe nurse aides and how quickly they respond to call bells; inspect cleanliness, odors, and laundry/room conditions; ask about the current staffing ratios on each shift; request to see the rehab schedule and a recent care plan; talk to families with residents in similar situations; and press for a transparent explanation of any recent staffing changes or policy updates. Clarify what happens when a concern is raised, who the point person is, and how quickly issues are documented and resolved. Finally, scrutinize meals, food quality, and dining routines, since nutrition clearly impacts recovery and daily quality of life.
Bottom line: Mountain City holds potential for families who can actively participate in care, value warmth from caregivers, and are willing to navigate occasional inconsistencies to obtain timely fixes. For those who cannot tolerate sporadic care, outdated surroundings, or repeated safety lapses, alternatives with stronger staffing guarantees and more consistent environment quality are strongly advisable. The decision hinges on the ability to advocate effectively and the resident's tolerance for a care setting that rewards persistence over complacency.
297 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mountain City Nursing & Rehabilitation Center in Hazleton, PA is a welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center provides a homely atmosphere with fully furnished accommodations, private bathrooms, and restaurant-style dining for a comfortable and enjoyable living experience.
Residents can take advantage of the numerous amenities available at Mountain City Nursing & Rehabilitation Center. The beauty salon allows residents to pamper themselves, while the gaming room and small library provide opportunities for leisure and entertainment. The fitness room and wellness center promote physical health and well-being.
Transportation services are available for both community activities and non-medical appointments, ensuring that residents have access to everything they need. Additionally, move-in coordination is provided to make the transition into the community as smooth as possible.
Quality care services are a priority at Mountain City Nursing & Rehabilitation Center. With 24-hour supervision and a 24-hour call system, residents can feel safe knowing that assistance is always readily available. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their required medications on time.
The dining experience at Mountain City Nursing & Rehabilitation Center is catered to individual needs, with special dietary restrictions being accommodated. Meal preparation and service are provided to ensure that residents receive delicious and nutritious meals throughout the day.
Residents can engage in various activities to maintain an active lifestyle within the community. Concierge services help organize planned day trips, while resident-run activities allow individuals to socialize with others in a fun setting. Scheduled daily activities keep everyone engaged and entertained.
Convenience is key at Mountain City Nursing & Rehabilitation Center, with nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals providing easy access to essential services within the neighborhood.
Overall, Mountain City Nursing & Rehabilitation Center strives to create a supportive and comfortable environment for its residents, providing exceptional care services, ample amenities, and a vibrant community atmosphere.
Mountain City Nursing & Rehabilitation Center is located at 403 Hazle Township Boulevard, Hazleton, PA 18202 in Schuylkill County, Pennsylvania
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