Trinity House

Pros

• They feel lucky to have an affordable place.
• They appreciate living there.
• They have no problems with any of the staff.
• It is a great disability house.

Cons

• The staff are described as lazy and not performing their duties.
• Maintenance and cleaning staff sit in the office and do nothing.
• Maintenance personnel harass residents and act like security, causing discomfort.
• The front entrance, bathrooms, and elevators are dirty and nothing is sanitized or wiped down.
• The cleanliness is disgusting, especially for the elderly residents.
• Kurt, the maintenance worker, has harassed people and followed them to ask personal questions; this behavior is inappropriate.
• Families and friends express concerns about the staff.
• Visitors report being harassed rather than welcomed.
• The reviewer felt like they were in God's waiting room.

Review

The account opens with a paradoxical blend of gratitude and undercurrent tension. The writer says they're "so lucky to have a place I can afford" and that they "appreciate living here," insisting there are no problems with the staff at first glance. They acknowledge that life isn't as simple as it might seem, hinting that the surface positives - affordability and a place to call home - sit alongside deeper frustrations. This opening establishes the core tension: a dwelling that feels fortunate in some respects but fraught with troubling behavior and conditions that undermine that sense of security and comfort.

Yet, the praise quickly gives way to a searing critique of the staff and the routines that govern the building. The author contends that they have "never seen such laziness by staff," painting a picture where maintenance and cleaning personnel appear to sit idle in the office rather than perform visible duties. The claim isn't just about a missed chore; it's framed as a pattern of indolence that permeates the day-to-day functioning of the property, casting doubt on the reliability and professionalism of those responsible for upkeep and safety.

The critique deepens with concrete behaviors that cross professional boundaries. The writer describes maintenance and cleaning staff as disengaged to the point of shunning responsibilities, while maintenance personnel are accused of harassing residents and behaving "like security," a combination that makes people feel uncomfortable and unsafe. This portrayal of staff as overbearing or intrusive rather than helpful turns a standard property management concern into a personal threat, contributing to an atmosphere of unease for residents who are trying to live their lives with dignity and privacy.

Sanitation and cleanliness emerge as a separate, equally troubling thread. The narrator lists a series of neglected spaces - the front entrance, bathrooms, and elevators - where nothing is sanitized or wiped down. The implications are not merely cosmetic: the writer emphasizes the impact on residents, particularly the elderly, who depend on a safe and hygienic environment. The sense of disgust and disappointment is palpable, underscoring how critical basic cleanliness is to the wellbeing of a community that includes vulnerable individuals.

The complaints extend beyond the narrator's own perceptions to concerns voiced by family and friends who also live in the building or visit regularly. They corroborate the sense that staff quality and conduct are problematic and that the issues described aren't isolated to a single incident but form a pattern that affects multiple households. Among the most troubling specifics is a maintenance worker named Kurt, described as the "#1 person" in maintenance and as someone who harasses people by following them and asking personal questions. The behavior is labeled inappropriate, especially since visitors come to see loved ones and should not be subjected to intrusive scrutiny or pressure.

A strikingly accusatory point in the narrative centers on privacy and boundaries. The writer notes that "everyone's types in code to go visit," implying a situation where access or visitation is controlled through codes, while those outside the maintenance role are not supposed to answer to someone who is supposed to be helping. In essence, the reviewer argues that the very systems meant to facilitate safe and respectful visits - security or access controls - are being exploited or misused in a way that erodes trust and personal autonomy. The complaint frames such behavior as a fundamental mismatch between the duties of maintenance staff and the rights of residents and their guests.

Interwoven with these grievances is an uneasy political or philosophical line about control and governance. The author quotes a sentiment from family members that "it's okay if you want to be controlled by someone else government," signaling a perception that the environment resembles an overbearing oversight regime more than a supportive living space. This line adds a layer of critique that the facility operates with a level of control that feels oppressive to residents and their families, aligning the experience here with broader concerns about autonomy and dignity in communal living.

Towards the end, the review circles back to stark contrasts: the line "I felt like I was in God's waiting room" conjures a sense of stasis, solemnity, and perhaps neglect, while the terse declarations "Great disability house" and "I live here" anchor the piece back in lived reality. The juxtaposition suggests a facility that can be seen through conflicting lenses - one that may offer essential support for certain residents, including those living with disabilities, yet simultaneously be marred by inadequate staffing, intrusive behavior, and unsanitary conditions. The closing notes affirm residence, even as they echo a complex, unresolved tension about what living there truly means.

Located in Columbia, Pennsylvania, this area offers a variety of amenities to support a comfortable and convenient lifestyle for seniors. With multiple cafes and restaurants within a short distance, residents can enjoy dining options close to home. Additionally, there are several medical facilities nearby, including physician offices and pharmacies for easy access to healthcare services. For outdoor enthusiasts, there are several parks in the area where one can relax and enjoy nature. In terms of transportation, Avis Rent A Car is available for those who may need a rental vehicle. Overall, this part of Columbia provides a blend of convenience and leisure opportunities for seniors looking to settle down in a welcoming community.

Cafes

• Coffee and Cream (0.6 miles)
• Starbucks (8.7 miles)
• Valentino's Cafe (9.1 miles)
• Copper Cup Coffee (9.1 miles)

Physicians

• Columbia Regional Health Center at St Anne's Retirement Community (1.1 miles)
• Susquehanna Family Medicine (3.4 miles)
• Mountville Family Practice (3.7 miles)
• Eden Park Pediatric Associates (5.7 miles)
• Hearing & Ear Care Center (6.1 miles)
• Bell Gordon Dr DDS (6.5 miles)
• Orthopedic Associates of Lancaster, LTD. (6.8 miles)

Restaurants

• Columbia Family Restaurant At Prospect (2.4 miles)
• Trio Bar and Grill (4 miles)
• Loxley’s Restaurant (5.4 miles)
• Twisted Bine Beer (5.6 miles)
• McDonald's (5.6 miles)
• Centerville Diner (5.7 miles)
• Sonic Drive-In (5.7 miles)

Parks

• Murray Ridge Park (4.6 miles)
• Wood's Edge Park (6 miles)
• A Herr Park (6.9 miles)
• Long's Park (8.9 miles)
• Buchanan Park (9.2 miles)
• Beau's Dream Dog Park at Buchanan Park (9.3 miles)

Pharmacies

• CVS Pharmacy (5.5 miles)
• GIANT Pharmacy (5.8 miles)
• CVS Pharmacy (6 miles)
• CVS Pharmacy (6.6 miles)
• CVS Pharmacy (7.3 miles)
• Stauffers of Kissel Hill Fresh Foods (7.4 miles)
• CVS Pharmacy (7.7 miles)

Hospitals

• Physicians Surgery Center (7.8 miles)
• Lancaster Rehabilitation Hospital (8 miles)
• Lancaster-Lebanon Intermediate (8.8 miles)

Transportation

• Avis Rent A Car (8.7 miles)