St John S Herr Estate

Pros

• The resident appreciates the sense of community at St. John's Herr Estate, enjoying being around peers with common interests.
• The apartment is well-equipped and comfortable, featuring a dining room, living room, bedroom, bathroom, and full kitchen.
• The meal program offers a generous credit for dining in the restaurant, and the food is consistently well-prepared and enjoyable.
• There are a variety of engaging activities available, including bus trips, bingo, Wii bowling, shuffleboard, and gardening opportunities.
• The staff is described as friendly and cooperative, willing to assist residents with their needs.
• The facility is clean, well-maintained, and relatively new, offering good value for the one-time entry fee and monthly rent.

Cons

• The place manager is described as mean and lacking common sense protocols when dealing with sick residents.
• The reviewer claims to have caught the manager in lies.
• Communication with the staff is portrayed as almost impossible, leading to frustration.
• The reviewer experienced being screamed at and asked personal questions after a polite inquiry about their parent.
• There is a perception of retribution from management towards residents who speak out.

Review

St. John's Herr Estate has garnered mixed reviews from its residents, highlighting both commendable aspects and significant concerns regarding management and staff interactions. On one hand, several residents have expressed their contentment with the living arrangements and the amenities provided. For instance, one satisfied resident describes their apartment as spacious, featuring a dining room, living room, bedroom, bathroom, and a fully equipped kitchen. This setting allows for a comfortable lifestyle with opportunities for socialization among peers of similar age groups—contributing to a sense of community that is often cherished in retirement living.

Moreover, the dining experience at St. John’s Herr Estate seems to be favorable among many residents. With a monthly credit of $125 allocated for meals in the facility's restaurant, individuals can enjoy well-prepared dishes that are not only varied but also cooked to perfection. The resident's daily routine typically includes breakfast in the communal dining space while opting to prepare other meals independently in their own kitchen. Such arrangements afford versatility and choice in how they manage their nutrition and culinary preferences.

In addition to the appealing accommodations and dining options, recreational activities play a pivotal role in enhancing the quality of life for residents at St. John’s Herr Estate. A plethora of activities is organized regularly—ranging from bus trips to local banks and shopping centers to engaging games like bingo, Wii bowling, and shuffleboard. The facility even boasts a small farm at its perimeter where residents can indulge their green thumbs through gardening if they so choose. It's evident that these social events foster strong bonds among residents while promoting an active lifestyle.

However, not all experiences shared by residents resonate positivity; there are notable criticisms directed toward management practices within St. John’s Herr Estate that cannot be overlooked. One alarming review illustrates issues concerning the facility's leadership—a manager described as mean-spirited lacks essential common-sense protocols when dealing with sick residents or those needing assistance navigating sensitive situations involving family concerns about health care providers.

The reviewer elaborated on troubling interactions with staff members; instances have reportedly occurred where communication devolves into aggressive conversations rather than constructive dialogue aimed at addressing resident needs effectively. The assertion that inquiries about parental health were met with hostility raises pertinent questions about staff training in empathy and conflict resolution—key skills necessary for maintaining a supportive residential environment.

Furthermore, it appears that any resident who voices dissatisfaction or brings up concerns may face repercussions or retribution from management—a serious issue that undermines trust between staff and the community they serve. Creating an open line of communication is crucial for any caregiving facility's integrity; thus far-reaching implications arise when such dynamics hinder healthy discourse regarding care standards or personal grievances.

In conclusion, while St. John's Herr Estate provides appealing accommodations coupled with an active lifestyle filled with engaging activities and adequate dining options—as echoed by many satisfied residents—it simultaneously grapples with significant dysfunctions emanating predominantly from management missteps and lackluster interaction protocols among staff members. As potential new residents consider making this vibrant community their home, it's essential for them to weigh both commendable features against troubling reports before reaching their final decision on residency within this estate.

Physicians

• Columbia Regional Health Center at St Anne's Retirement Community (0.9 miles)
• Mountville Family Practice (3.1 miles)
• Susquehanna Family Medicine (3.3 miles)
• Eden Park Pediatric Associates (4.7 miles)
• Hearing & Ear Care Center (5.4 miles)
• Orthopedic Associates of Lancaster, LTD. (5.7 miles)
• Allergy And Asthma Center (6.3 miles)

Cafes

• Coffee and Cream (1.3 miles)
• Starbucks (8 miles)
• Valentino's Cafe (8.5 miles)
• Copper Cup Coffee (8.6 miles)
• Panera Bread (8.8 miles)
• Starbucks (9 miles)

Restaurants

• Columbia Family Restaurant At Prospect (1.8 miles)
• Trio Bar and Grill (3.1 miles)
• Loxley’s Restaurant (4.7 miles)
• Sonic Drive-In (4.7 miles)
• Twisted Bine Beer (4.8 miles)
• McDonald's (4.9 miles)
• Bube's Brewery (4.9 miles)

Parks

• Murray Ridge Park (3.9 miles)
• Wood's Edge Park (5.4 miles)
• A Herr Park (5.9 miles)
• Long's Park (8.2 miles)
• Buchanan Park (8.6 miles)
• Beau's Dream Dog Park at Buchanan Park (8.7 miles)

Pharmacies

• CVS Pharmacy (4.8 miles)
• GIANT Pharmacy (4.8 miles)
• CVS Pharmacy (5.2 miles)
• CVS Pharmacy (5.5 miles)
• CVS Pharmacy (6.7 miles)
• Stauffers of Kissel Hill Fresh Foods (6.8 miles)
• CVS Pharmacy (6.9 miles)

Hospitals

• Physicians Surgery Center (7 miles)
• Lancaster Rehabilitation Hospital (7.3 miles)
• Lancaster-Lebanon Intermediate (7.9 miles)

Places of Worship

• Sacred Heart Church (9 miles)