Cumberland Crossings a CCRC in Carlisle, PA

Information last verified:

1 Longsdorf Way, Carlisle, PA 17015

For more information about senior living options: (844) 490-3973

3.8 from 77 reviews
5 stars
37
4 stars
22
3 stars
2
2 stars
1
1 stars
15

Cumberland Crossings a CCRC Costs & Pricing

Cumberland Crossings, a Continuing Care Retirement Community (CCRC), offers a competitive range of monthly costs for its various room types when compared to both Cumberland County and the broader Pennsylvania state averages. For instance, their two-bedroom units are priced at $1,925, significantly lower than the county's average of $2,794 and the state's average of $4,242. Similarly, their semi-private rooms are at $3,900, closely aligned with county rates but substantially higher than the state average of $3,542. Studio apartments at Cumberland Crossings are somewhat pricier at $4,650; however, they remain slightly above county and state averages. Lastly, one-bedroom units stand at $5,100 - marking a notable increase over both local and state benchmarks. Overall, while some prices align closely with regional trends, Cumberland Crossings generally presents an attractive option for prospective residents seeking both value and quality in senior living accommodations.

Floor plansCumberland Crossings a CCRCCumberland CountyPennsylvania
2 Bedrooms$1,925$2,794$4,242
Semi-Private$3,900$3,958$3,542
Studio$4,650$3,768$3,737
1 Bedroom$5,100$3,815$4,006

Overall Review of Cumberland Crossings a CCRC

Pros

  • pro The staff at Cumberland Crossings are wonderful and truly care about residents.
  • pro The PT, OT, and nursing staff do everything they can for residents.
  • pro The staff are attentive, friendly, and professional, and families appreciate their care.
  • pro The facility is peaceful, clean, and full of caregivers who deserve respect and admiration.
  • pro The admission process is smooth and the staff are welcoming.
  • pro The care, attention, and empathy shown to residents are impressive.
  • pro The community is beautiful, welcoming, and feels very personable with nice cottages and amenities.
  • pro The kitchen and dining staff provide outstanding service and good food, contributing to overall quality of care.
  • pro Cumberland Crossings is described as the best retirement community in the region.
  • pro The staff are super friendly and help residents form friendships.

Cons

  • pro They described Cumberland Crossings as the worst facility they have ever seen, with unjust and corrupt management.
  • pro They claimed the staff are predatory scammers who will lie to your face and then place a lien on your parents' house.
  • pro They stated the facility prioritizes profit over basic human decency and lacks empathy for residents and families.
  • pro They warned others not to place their loved ones there, citing poor care and neglect.
  • pro They reported delays in essential care, such as four days to get pain medications and to change a diet, with disregard for complaints.
  • pro They described understaffing and residents being treated with a lack of dignity and respect.
  • pro They criticized the kitchen management as horrible and said the facility is overpriced and not worth it.
  • pro They described at least one rehab stay as feeling like an insane institution.

Review

Cumberland Crossings is best suited for families seeking a traditional continuing care campus in the Carlisle area that offers independent cottages, a strong sense of community, and solid rehab or long-term personal care, all within a campus that feels homey and manageable. It works well for seniors who want ready access to campus amenities, gym, pool, walking trails, social programs, and who value a personable, neighborly atmosphere where staff can become familiar faces. The location adjacent to Carlisle’s medical ecosystem is a real advantage for families who need reliable proximity to physicians and continuity of care. The model also tilts in favor of those who are comfortable paying a premium for a comprehensive feel, a high level of daily assistance, and a kitchen-to-dining mix that keeps meals flexible and social. For many, these factors translate into a livable, reassuring environment that supports a dignified aging-in-place experience.

But two clearly defined groups should consider alternatives. First, families that cannot tolerate even occasional gaps in care or staffing, where long wait times for pain meds, delayed therapy, or perceived lapses in basic assistance have been reported, will want to look elsewhere. Second, buyers who need an intentional memory-care focus or a dedicated memory-care unit will find Cumberland Crossings lacking in that arena, as the facility does not advertise a separate memory-care campus and occupancy for those needs is limited. Also, the financial dynamics merit careful scrutiny: several reviews describe aggressive billing practices, liens, or management interactions that feel profit-driven to some families. For those who prize transparent, predictable budgeting and a frictionless admissions process, alternatives with clearer financial policies may be a better fit.

The strongest positives tend to cluster around personal care and daily life on campus. Families repeatedly highlight compassionate, attentive care from front-line staff, and in many cases praise the nursing, PT/OT, and housekeeping teams for maintaining dignity, cleanliness, and a calm, respectful atmosphere. The rehab stories are consistently strong when staff are enabled to deliver timely therapy, and the kitchen and dining experiences frequently receive high marks for quality. The physical plant, clean, well-maintained cottages, a pleasant campus, and abundant social programming, helps residents stay engaged and feel part of a community rather than isolated. These elements create a foundation where care can feel deeply personal, especially when communication with families is prompt and ongoing in the wake of falls or behavioral changes.

Yet the negatives cannot be dismissed as marginal. Recurring concerns in multiple reviews focus on staffing strain and its consequences: understaffing, irritability among aides, long delays in care, and limited capacity to meet immediate needs. Some families report distressing experiences around pain management, bowel care, or timely assistance, which raises questions about consistency and reliability in day-to-day operations. Management and office interactions receive polarized reactions, some families call staff professional and empathetic, while others describe insensitive or profit-driven behavior that undermines trust during transitions, transfers, or billing issues. The most troubling narrative ties these operational problems to longer-term implications for resident dignity and family confidence.

All of these factors converge most clearly around a practical decision framework. For residents whose priorities include a warm, community-focused environment, easy access to rehab services, well-regarded dining, and a campus that feels like a true home, Cumberland Crossings can deliver meaningful value, provided the care plan is well-matched to individual needs and staffing expectations are clearly understood. Prospective families should demand current staffing metrics, ask to speak with discipline leads about therapy schedules, and request a transparent, itemized view of all anticipated costs. It is critical to confirm whether the planned care trajectory aligns with the resident’s medical and cognitive needs and to set explicit expectations for response times, incident reporting, and family communication.

The bottom line is practical and nuanced. Cumberland Crossings can be a strong fit for families seeking a hospitable, civically engaged community with solid rehab capabilities and a comfortable, home-like setting, especially if the loved one’s needs fit within the available nursing, therapy, and personal-care offerings and if finances are negotiated with clear terms. However, the portrait is not universally favorable: a pattern of staffing tensions, mixed experiences with management, and concerns about billing practices create legitimate red flags for risk-managed decisions. Before choosing Cumberland Crossings, families should conduct rigorous on-site interviews, verify memory-care options if needed, review recent Medicare or state assessments, and compare cost structures against nearby alternatives. In the right circumstances, it remains a compelling option; in others, a more tightly run operation or a facility with explicit memory-care specialization and transparent finances may better serve stability and peace of mind.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Harrisburg International (23 miles away) Harrisburg International (23 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Gluten-free Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Jewish services Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

Description

Cumberland Crossings is a Continuing Care Retirement Community (CCRC) located in Carlisle, PA. This community offers a range of care services, including Independent Living and Skilled Nursing Facility care.

Residents at Cumberland Crossings enjoy a variety of amenities to enhance their daily lives. These amenities include activities on-site to engage and entertain residents, air-conditioning for comfort, an on-site beautician for personal grooming needs, and devotional services both on-site and off-site for spiritual enrichment. The community also provides full kitchens and kitchenettes in resident apartments, enabling them to prepare their own meals if desired. Additionally, indoor and outdoor common areas provide spaces for socializing and relaxing.

For individuals in need of temporary care or respite stays, Cumberland Crossings offers these options as well. The community is fully handicap accessible with wheelchair accessible showers for the convenience and safety of all residents.

When it comes to care services, Cumberland Crossings ensures that the individual needs of each resident are met. The community provides specialized diabetic care and assistance with incontinence management. Medication management services are also available to help residents stay organized with their medications.

Dining at Cumberland Crossings is a delightful experience, with guest meals offered for residents who want to entertain friends or family members. The community caters to various dietary preferences with kosher options, low/no sodium meals, no sugar added dishes, vegetarian choices, and professional chef-prepared cuisine served restaurant-style or as room service.

Keeping residents engaged is an important aspect at Cumberland Crossings. The community offers a wide range of activities such as cooking classes and educational speakers/life-long learning programs. Devotional activities are available both on-site and off-site for spiritual growth and connection. Services catering to different religious affiliations such as Catholicism, Judaism, Protestantism are provided regularly by visiting chaplains or priests.

Additionally, Cumberland Crossings benefits from its convenient location near various amenities. There are three cafes, three parks, five pharmacies, 27 physicians, and 38 restaurants in close proximity to the community. This allows for easy access to daily necessities and services. Furthermore, there are two places of worship nearby for residents to continue practicing their faith. In case of any medical emergencies, four hospitals are conveniently situated in the area.

Overall, Cumberland Crossings is a vibrant assisted living community that offers luxurious amenities, comprehensive care services, and engaging activities in a beautiful setting in Carlisle, PA.

Nearby Places of Interest

Physicians

  • NHS Stevens Center (0.6 miles)
  • Currie & Hecht (0.8 miles)
  • Carlisle Pediatric Associates (0.8 miles)
  • Carlisle Ear Nose & Throat (1 miles)
  • Hartzell Eye, MD (1 miles)
  • Carlisle Endoscopy Center (1.1 miles)
  • Carlisle Internal Medicine (1.2 miles)

Restaurants

  • Chili's Grill & Bar (0.6 miles)
  • Cracker Barrel (0.8 miles)
  • Walnut Bottom Diner (0.8 miles)
  • Applebee's (0.9 miles)
  • McDonald's (0.9 miles)
  • Super Buffet (1 miles)
  • Five Guys Burgers & Fries (1 miles)

Cafes

  • Panera Bread (1 miles)
  • Denim Coffee (1.7 miles)
  • Caffe 101 (4.1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Smart Meds Pharmacy (1.9 miles)
  • Quality Care Pharmacy (4.1 miles)
  • Alert Pharmacy (4.1 miles)
  • Holly Pharmacy (4.3 miles)

Hospitals

  • All Better Care (1.1 miles)
  • UPMC Pinnacle Carlisle (1.3 miles)
  • Carlisle Regional Medical Center (1.4 miles)
  • Carlisle Hospital (1.5 miles)

Places of Worship

  • West Street Ame Zion (1.6 miles)
  • Mt Holly Springs Church of God (3.6 miles)
  • Haven of Hope Pentecostal Church (7.6 miles)
  • Huntsdale Church of the Brethren (7.7 miles)
  • Big Spring United Lutheran Church (8.3 miles)
  • Newville-Shepherds Gate Worship Center (8.9 miles)
  • Gods Missionary Church Parsonage (9.6 miles)

Parks

  • Letort Park (1.6 miles)
  • Memorial Park (2 miles)
  • Plainfield Playground (4 miles)
  • Stony Ridge Park (7 miles)
  • Soldier and Sailor Memorial Park (9.8 miles)

Frequently Asked Questions

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