Lakeview Respite Care

Pros

• The Chapel Pointe administration is commended for showing care and concern toward residents during the weather emergency.
• The facility is described as a great place for both employees and residents and is very clean.
• The staff are outstanding, professional, caring, and compassionate, providing the best possible care.
• Families feel blessed that their loved ones are at Chapel Pointe, with staff who are attentive and supportive.
• The staff consistently keep families informed about health and well-being and maintain a positive, supportive atmosphere.
• Chapel Pointe is regarded as an amazing place with responsive admissions and caregiving teams, and the staff are described as a blessing.
• The nursing staff are loving and treat residents with dignity, while communicating regularly with families.
• Independent Living residents enjoy beautiful apartments, a friendly staff, and peace of mind from a convenient location to nearby amenities.
• The facility is modern, clean, safe, and welcoming, with pets allowed and staff who go above and beyond.
• The on-site cafe and other amenities contribute to residents' happiness and comfort.

Cons

• The reviewer claimed that Garden View Personal Care did not know how to handle dementia, severely overmedicated the resident to the point she could not walk or feed herself, and then kicked her out after less than a month.
• The reviewer stated that the facility did not give her a chance at all and advised others not to recommend it for dementia care.

Review

Chapel Pointe, especially the Carlisle campus, emerges in these voices as a place where many families find genuine steadiness, warmth, and a steady hand during times that are often stressful and emotionally draining. Several reviewers express gratitude for how the administration stepped up during a weather emergency on Monday, June 30, 2025, praising the care and concern shown to residents. The sentiment is that the people who work there are a dependable, caring group who look out for residents' safety and well-being, and many describe feeling blessed to live in a community that responds with organization, compassion, and clear communication when the weather and its consequences threaten daily routines.

Not every experience is identical, however. One review raises a cautionary note about a specific part of the program: Garden View Personal Care. In that account, the reviewer describes a troubling sequence in which dementia care was not handled well - alleging overmedication that impaired the ability to walk or feed oneself - and a rapid discharge after less than a month. The reviewer explicitly states that this experience should not be taken as representative of dementia care at Chapel Pointe and advises others not to rely on that unit for such needs. This single negative account stands in contrast to the many overwhelmingly positive testimonies, underscoring that individual experiences can vary by unit and circumstance.

On the brighter side, several reviewers celebrate the environment as a strong selling point for both residents and staff. They call Chapel Pointe a great place for employment and living, noting the facility's cleanliness and the overall pleasant atmosphere. The consistency of care, the crisp upkeep of the surroundings, and the sense that the staff take pride in their work contribute to a feeling of reassurance for families who rely on daily routines such as meals, housekeeping, transport, and activity planning. The tone here is one of appreciation for a well-run place where residents appear to thrive in a clean, safe, and well-maintained setting.

Families repeatedly highlight the staff's professionalism, compassion, and steadfast communication. In several accounts, mothers and fathers in independent living or in skilled nursing are described as benefiting from attentive, respectful care. One family member thanks the Chapel Pointe staff for being outstanding - professional, caring, compassionate, and consistently clean - while also acknowledging a specific "Fellowship Place" team or unit that seemed to extend that same level of support. The sentiment across these messages is that the people who work there do more than just administer care; they build relationships, explain health updates, and help families feel connected to their loved ones' daily lives.

The emotional weight of moving a loved one into a care setting is acknowledged in a number of the testimonies, and Chapel Pointe is portrayed as a place that can ease that burden. Reviewers describe staff who work hard to help families adjust the transition for new residents, from the initial moving-in phase in Personal Care to the later shifts into Skilled Nursing as needs evolve. The families emphasize that staff not only meet health needs but also maintain dignity and good spirits, keeping families informed with regular updates and maintaining open lines of communication. In these stories, the decision to move a parent feels less like a loss and more like choosing a safe, well-staffed environment where your loved one can thrive and feel at ease.

Across several stories, the facility's breadth - Independent Living, Personal Care, and Skilled Nursing - appears to be a meaningful strength. One account details a father's journey: initially in Personal Care, later transitioning to Skilled Care as needs changed, with staff who treated him with dignity and who maintained robust family communication about finances and daily care. The reviewer describes a cohesive system where admissions, caregiving, and finance teams work in concert to support the resident's well-being. The overall impression is that Chapel Pointe provides a continuum of care that can adapt to a family's evolving needs, minimizing regret and maximizing peace of mind.

End-of-life care and the experience of visiting loved ones in their final days also come through in the reviews. The Skilled Care Team is praised for compassionate support during the last weeks of life, with families noting that staff accommodated visits and maintained a gentle, comforting presence. A mother's own simple declaration - "Oh, I'm home now" - captures the sense of belonging and security that families feel when their loved ones are cared for with kindness and respect. The gratitude is palpable, reflected in repeated thanks for the team's dedication during these difficult times and for the ability to spend meaningful time with loved ones in a comfortable environment.

The positive reviews extend into the Independent Living sphere as well. A number of residents and their families speak about the quality of life there: beautiful apartments, personal balconies, and amenities that foster independence and social connection. The on-site caf? becomes a daily comfort, and the convenience of nearby stores - Walmart, Panera, Chick-fil-A, CVS, and a bank within a short walk - adds to the sense of security and convenience. Cleanliness and safety are repeatedly noted, providing real peace of mind for families who live farther away but want confidence that their loved ones are thriving. One reviewer even emphasizes that a beloved parent, while unable to walk, remains mentally engaged and secure in the environment.

Another thread running through these messages is the emphasis on safety and the ability to weather challenging times with confidence. A reviewer who highlights a 92-year-old father notes that he has felt safe throughout the COVID-19 pandemic, a detail that reinforces the sense that Chapel Pointe is a place built on steady routines, reliable staffing, and attentive care. The overall message is not only about quality care but also about a community that supports families during long-term aging and the unpredictable moments life brings.

Taken together, the collection of reflections presents Chapel Pointe as a community with many strengths: a responsive administration, a broad continuum of care, highly motivated and compassionate staff, consistent communication with families, and well-maintained, safe living environments. While one review raises concerns about a dementia-specific unit, the broader narrative across independent living, personal care, and skilled nursing is one of trust, gratitude, and reassurance. For many families, Chapel Pointe appears to be a place where a loved one can transition into care with dignity, where caregivers listen and respond, and where residents can maintain independence, connection, and a sense of home.

This area of Carlisle, Pennsylvania, offers a convenient and bustling community with a variety of amenities within close proximity. With numerous restaurants, cafes, and pharmacies just a short distance away, residents can easily access dining options and healthcare services. Additionally, the presence of several medical practices and hospitals nearby provides easy access to healthcare facilities. For those looking to enjoy the outdoors, there are several parks within a few miles of the area. Places of worship are also conveniently located for those seeking spiritual fulfillment. Overall, this neighborhood offers a blend of convenience and accessibility that would be ideal for senior living.

Restaurants

• Wendy's (0 miles)
• Rita's Italian Ice (0.1 miles)
• Fay's Country Kitchen (0.2 miles)
• Castlerigg Wine Shop (0.3 miles)
• 1794 The Whiskey Rebellion (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Grand Illusion Hard Cider (0.4 miles)

Physicians

• Guistwite Family Practice (0.2 miles)
• Cumberland Valley Rheumatology PC (0.7 miles)
• Breast Care Center of Central Pennsylvania (0.8 miles)
• Carlisle Neurocare (0.8 miles)
• Carlisle Pediatric Associates (0.9 miles)
• NHS Stevens Center (1.1 miles)
• Hartzell Eye, MD (1.5 miles)

Parks

• Letort Park (0.3 miles)
• Memorial Park (0.7 miles)
• Plainfield Playground (4 miles)
• Stony Ridge Park (5.9 miles)
• Soldier and Sailor Memorial Park (9.1 miles)

Places of Worship

• West Street Ame Zion (0.3 miles)
• Mt Holly Springs Church of God (4.8 miles)
• Haven of Hope Pentecostal Church (8.5 miles)
• Big Spring United Lutheran Church (8.8 miles)
• Huntsdale Church of the Brethren (9 miles)

Cafes

• Denim Coffee (0.4 miles)
• Panera Bread (0.4 miles)
• Caffe 101 (4.5 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Smart Meds Pharmacy (0.5 miles)
• Quality Care Pharmacy (5.4 miles)
• Alert Pharmacy (5.4 miles)
• Holly Pharmacy (5.6 miles)

Hospitals

• Carlisle Hospital (0.7 miles)
• All Better Care (1.8 miles)
• UPMC Pinnacle Carlisle (2 miles)
• Carlisle Regional Medical Center (2 miles)