Manorcare Health Services - Carlisle

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  • Interior

    An empty hospital reception area with a clean and well-lit interior.
  • Outdoors

    A tranquil garden scene with lush greenery and a brick building in the background.
  • Building

    A church building with a distinctive tower, surrounded by a landscaped area and clear sky.
  • Bedroom

    A hospital room with a bed, furniture, and a window.
  • Dining

    An elegantly set dining area with multiple tables and chandeliers in a spacious interior.
  • Exercise Equipment

    A physical therapy room equipped with exercise machinery and a therapy bed.
  • Healthcare

    A hospital room with two patient beds, separated by a curtain, and minimalist furniture.
  • Rehabilitation

    A hospital rehabilitation area equipped for physical therapy exercises.

Manorcare Health Services - Carlisle

940 Walnut Bottom Road, Carlisle, PA 17013

For more information about senior living options: (844) 490-3973

2.3 from 15 reviews
5 stars
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3
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8

Skilled Nursing Facility

Overall Review

Pros

  • pro The facility was clean, with shining floors and pleasant smells, creating a welcoming environment for residents and visitors alike.
  • pro The staff was friendly and helpful, contributing to a positive atmosphere and ensuring residents felt valued.
  • pro Residents engaged in meaningful activities, fostering friendships and emotional connections among them.
  • pro Many visitors appreciated the quality of care provided to their loved ones, noting that the staff was accommodating and communicative about their progress.
  • pro A resident’s family felt reassured knowing their loved one was being taken care of comfortably and with attention to her needs during her stay.
  • pro The food served at the facility received positive remarks from both residents and visitors, enhancing the overall dining experience.

Cons

  • pro The facility is consistently short-staffed, leading to inadequate care for residents.
  • pro Many residents are treated as mere numbers rather than individuals with personal needs.
  • pro A resident fell three times within four days, indicating a lack of proper supervision and fall prevention measures.
  • pro Staff was unresponsive, taking up to 30 minutes to answer call buttons and 10 hours to provide necessary diagnostic care after a serious injury.
  • pro One visitor encountered a nurse who was dismissive and rude when discussing medication allergies, demonstrating a lack of professionalism in the staff's communication.
  • pro Food service issues were prevalent, with trays left unattended for residents who were unable to eat independently.
  • pro The presence of cockroaches and cleanliness issues raised significant concerns about hygiene standards in the facility.
  • pro A resident was found in an inappropriate state with no sheets on the bed, highlighting neglect in personal care.
  • pro Communication between nursing staff and family members was poor, resulting in misdiagnoses and ignored medical needs.
  • pro Overall experiences at ManorCare were overwhelmingly negative, with many suggesting it should be shut down due to its inefficiency and lack of proper care standards.

Review

The experiences shared by visitors and residents of ManorCare in Carlisle, particularly those in the dementia and Alzheimer’s unit, reflect a stark contrast between favorable and unfavorable care conditions. Some family members express their gratitude for the cleanliness, organization, and warmth exhibited by staff, appreciating the variety of activities available to residents. These positive sentiments underscore an environment that encourages social interaction among residents, as seen when one visitor noted a heartwarming reunion between two friends. For these families, visiting their loved ones brings delight and reassurance that they are in good hands.

However, this positive outlook is met with substantial criticism from others who report serious deficiencies in care. One visitor expressed deep concern for their mother, flagged as a fall risk yet experiencing multiple falls within just four days. Eyewitness accounts detail an alarming lack of communication regarding her condition among guests and staff alike. The solution proposed was inadequate; confining her to a wheelchair at the nursing station proved impractical and dangerous. This echoed throughout other reviews that pointedly criticized long response times for call buttons and neglect during emergencies—one resident described waiting ten hours for an x-ray after her mother broke her hip.

Another account further illustrated neglectful practices within the facility as a visitor recounted finding their step-son incapacitated without proper bedding or basic necessities like water. The staffing issues remain prevalent in many testimonies; while some participants acknowledged efforts made by individual staff members, they also highlighted the agency workers' unfamiliarity with ongoing patient needs as detrimental to overall care quality. Visitors described feeling disgusted by what appeared to be systemic failings related to staffing shortages impacting resident well-being.

Furthermore, numerous reviewers pointed out severe inadequacies in food service and overall hygiene standards at ManorCare. One individual reported their parent losing weight due to missed meals because trays were left unattended without prompting them to eat—a deeply concerning issue suggesting potential neglect unrelated to the physical needs of residents. Others mentioned unclean facilities where pests were present—an unacceptable circumstance in any caregiving setting.

The disconnect between administration's perceived priorities versus resident treatment added fuel to visitor frustrations surrounding understaffing issues. Many felt that financial motivations led management to take on more patients than could be adequately cared for given limited resources available—leading to strain on both staff members and residents alike. Comments regarding double standard practices also arose: while one participant was stopped from helping fellow patients during meal times due solely to limited personnel resources managing dietary assistance.

Despite these negative reports highlighting inefficiencies—the reviews reveal a common thread of compassion shown by certain caregivers who genuinely strive toward upholding dignity amid difficult circumstances; however, it remains clear that systemic shortcomings undermined their efforts across multiple facets of care—including patient safety monitoring systems which essentialized human oversight over strict policies alone.

What ultimately emerges from these varied experiences is a complex narrative about assisted living facilities like ManorCare—it is not simply black or white but rather shades of gray that require deeper exploration beyond surface observations or single glimpses into daily life therein each visit tells only part of story unfolding within its walls.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Harrisburg International (24 miles away) Harrisburg International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Carlisle in Carlisle, PA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get pampered, and cable or satellite TV for entertainment purposes. Community operated transportation is available for residents who need assistance getting around, and there is also a computer center for those who enjoy staying connected online.

A dining room provides restaurant-style dining experiences for residents, with special dietary restrictions taken into consideration. The fitness room allows residents to stay active and fit, while the gaming room offers opportunities for recreation and socialization. A tranquil garden provides outdoor space for relaxation and enjoyment.

Housekeeping services ensure that residents have a clean and comfortable living environment, and fully furnished accommodations are provided for convenience. Residents can also benefit from move-in coordination assistance if needed. Private bathrooms offer privacy, while small library provides a quiet space for reading and learning.

The community offers telephone services as well as Wi-Fi/high-speed internet access to keep residents connected with their loved ones. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments. A wellness center is available to promote overall well-being.

Care services at Manorcare Health Services - Carlisle include a 24-hour call system for emergencies, 24-hour supervision to ensure the safety of the residents, and assistance with activities of daily living such as bathing, dressing, and transfers. Specialized diabetes diets can be accommodated, and medication management services help ensure that residents take their medications properly. A mental wellness program supports emotional well-being.

Residents can enjoy a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community staff. In addition to these on-site amenities and services, there are also several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby within close proximity to the community.

Nearby Places of Interest

Restaurants

  • Walnut Bottom Diner (0.1 miles)
  • McDonald's (0.2 miles)
  • Applebee's (0.9 miles)
  • Super Buffet (1.1 miles)
  • Chili's Grill & Bar (1.1 miles)
  • Five Guys Burgers & Fries (1.2 miles)
  • Cracker Barrel (1.2 miles)

Physicians

  • Hartzell Eye, MD (0.2 miles)
  • Carlisle Ear Nose & Throat (0.2 miles)
  • Carlisle Endoscopy Center (0.3 miles)
  • Currie & Hecht (0.3 miles)
  • Orthopedic Institute of Pennsylvania (0.4 miles)
  • Appalachian Orthopedic Center (0.4 miles)
  • Dr William Phelan, MD (0.5 miles)

Hospitals

  • All Better Care (0.4 miles)
  • UPMC Pinnacle Carlisle (0.6 miles)
  • Carlisle Regional Medical Center (0.7 miles)
  • Carlisle Hospital (1.1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Smart Meds Pharmacy (1.9 miles)
  • Quality Care Pharmacy (4.7 miles)
  • Alert Pharmacy (4.7 miles)
  • Holly Pharmacy (4.9 miles)
  • Lyons Protein Source (9.5 miles)
  • Big Spring Pharmacy (9.8 miles)

Cafes

  • Panera Bread (1.1 miles)
  • Denim Coffee (1.7 miles)
  • Caffe 101 (5 miles)

Places of Worship

  • West Street Ame Zion (1.4 miles)
  • Mt Holly Springs Church of God (4.1 miles)
  • Haven of Hope Pentecostal Church (7.1 miles)
  • Huntsdale Church of the Brethren (7.5 miles)
  • Big Spring United Lutheran Church (7.6 miles)
  • Newville-Shepherds Gate Worship Center (8.8 miles)
  • Gods Missionary Church Parsonage (8.8 miles)

Parks

  • Letort Park (1.8 miles)
  • Memorial Park (1.9 miles)
  • Plainfield Playground (3.1 miles)
  • Stony Ridge Park (7.3 miles)

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