Paramount Senior Living of Peters Township

Pros

• Many reviewers appreciated the wonderful and caring staff, noting that they truly care about the residents.
• The facility is frequently described as clean, bright, and well-maintained, creating a welcoming environment.
• Residents enjoyed a variety of engaging activities organized by dedicated coordinators who know the residents personally.
• Several individuals remarked on the spaciousness and comfort of the rooms provided to residents.
• Positive experiences were shared regarding communication from staff about residents' care and well-being, ensuring families feel informed.
• The internal physical therapy and occupational therapy services received praise for effectively helping residents improve their mobility.
• The food quality was highlighted as enjoyable and satisfactory by multiple families, contributing to a pleasant dining experience.
• Reviewers noted that Paramount Senior Living is their top recommendation compared to other facilities because of its overall quality of care and environment.

Cons

• The facility is crowded and may not be suitable for residents who prefer privacy.
• The cleanliness of the loved one's room was reported as very poor, with issues such as odors and stains on the carpet.
• Staff response times to call buttons were unacceptably long, averaging 15 to 30 minutes in high acuity situations.
• The memory care wing felt restrictive and lacked adequate outdoor space for movement, leading to a perception of confinement for residents.
• There were concerns about understaffing and inadequate care, resulting in serious service failures, including falls and neglect.
• A family member reported that their loved one was transferred to a facility with active COVID cases without permission or proper communication from the staff.
• High turnover rates among staff members negatively affected the quality of care provided at the facility.
• An overall lack of follow-up from management regarding complaints indicated poor responsiveness to residents' needs and concerns.

Review

Paramount Senior Living of Peters Township has garnered a mixed range of reviews from families and residents, showcasing both the positive attributes and significant concerns related to their experiences. The facility boasts a variety of amenities, including a bus service for doctor appointments, an internal hospice program, and physical therapy services that some reviewers found particularly beneficial. Many visitors noted the cleanliness and brightness of the environment upon entering, attributing this to a well-maintained facility. Activities such as Bingo parties have kept residents engaged, contributing positively to their overall sense of community.

However, not all experiences at Paramount have been favorable. A theme that emerged in several reviews was the pressure tactics employed by administration during the admission process. One family recounted feeling rushed into signing a contract under the pretense of competing waitlists for available rooms. This incident ultimately led to feelings of regret and distrust when they sought to rescind the agreement after just a few hours. While assurances were made regarding refunds, financial disputes surfaced when management retained part of the funds despite promises otherwise. Such high-pressure sales techniques created an impression that prospective clients were merely viewed as potential revenue streams rather than individuals requiring care.

Another significant concern highlighted in various reviews was staffing levels and turnover rates. While some families expressed satisfaction with staff interactions and claimed caregivers demonstrated genuine care for residents, others felt differently about staffing consistency, particularly during weekends or busy times. Complaints about long response times to call buttons—sometimes stretching from 15 to 30 minutes—painted a troubling picture of resident care on high-acuity floors where immediate assistance may be crucial. Reviewers raising concerns about these delays echoed sentiments that nursing quality required improvement; instances where residents were left unattended for extended periods only intensified these frustrations.

On the other hand, many families shared positive narratives regarding their loved ones' adaptions within this community post-admission. Through dedicated activities staff fostering engagement and personal connections with residents, several individuals transitioned from being hesitant or unhappy upon moving in to feeling comfortable and content within their new home environment over time. Families praised staff members for cultivating relationships while highlighting how communication remained strong regarding changes in health status or day-to-day activities—a necessary factor in easing anxieties about elderly care.

While specific areas such as memory care drew significant criticism due to lack of outdoor space or adequate social engagement opportunities for these vulnerable residents, most reviewers did appreciate how social offerings like dining options catered towards diverse tastes designed a sense of normalcy among senior living experiences there. Yet there remains an evident disparity between perceptions surrounding administrative operations versus caregiving standards at Paramount Senior Living; with allegations of insufficient oversight alongside commendations for certain key personnel creating ambiguity about actual resident satisfaction levels across varying departments.

In conclusion, Paramount Senior Living exemplifies both commendable aspects associated with eldercare facilities along with serious shortcomings affecting its reputation significantly among prospective clients seeking thoughtful innovations embraced within modern living environments for seniors facing mental or physical disabilities alike—driving home just how critical appropriate reflection on genuine user experience must remain foundational prior establishing new arrangements moving forward! Families navigating this complex decision-making journey should weigh feedback carefully while considering individual needs alongside existing community dynamics observed through responses provided thus far: helping them find placements best suited toward maintaining dignity regardless age-related transitions encountered throughout life stages ahead!

McMurray, Pennsylvania, offers a convenient and vibrant community for senior living with a variety of amenities within close proximity. The area boasts a selection of dining options ranging from traditional American fare at Applebee's to Japanese cuisine at Ichiban Hibachi Steakhouse & Sushi Bar. Additionally, there are pharmacies like Walgreens and CVS Pharmacy nearby for easy access to medications and healthcare supplies. For medical needs, St Clair Hospital Outpatient Center is just 0.2 miles away. Seniors can enjoy outdoor activities at parks such as Peters Lake Park and Boyce-Mayview Park, and transportation options like the South Hills Village Trolley Stop provide easy access to surrounding areas. With places of worship like St Louise De Marillac Church in the vicinity, seniors will find a welcoming community in McMurray, Pennsylvania.

Restaurants

• Ichiban Hibachi Steakhouse & Sushi Bar (0.1 miles)
• Applebee's (0.3 miles)
• Juniper Grill (0.3 miles)
• Capstone Grill (0.3 miles)
• Fiori's Pizzaria (0.4 miles)
• Mad Mex (0.5 miles)
• McDonald's (0.5 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.3 miles)
• Rite Aid (0.7 miles)
• Walgreens (2.7 miles)
• Rite Aid (5.3 miles)
• Rite Aid (5.9 miles)
• Walgreens (6.5 miles)

Hospitals

• St Clair Hospital Outpatient Center (0.2 miles)
• Washington Hospital (3.3 miles)
• UPMC South Hills (6.4 miles)

Physicians

• Waterdam Family Practice (0.7 miles)
• Complete Family Care (0.7 miles)
• South Hills Dermatology (0.8 miles)
• Bachner Darla Pediatric South Peters (1.9 miles)
• Eye Gallery The (2.3 miles)
• Slomiany W Paul MD (3.3 miles)
• Integrated Medical Systems (5.7 miles)

Parks

• Peters Lake Park (0.9 miles)
• Boyce-Mayview Park (3.8 miles)
• Village Green Park (6.8 miles)
• Evans Fields (6.9 miles)
• South Park Dog Park (7 miles)
• Mingo Creek County Park (7.5 miles)

Cafes

• Starbucks (2.6 miles)
• OTB Bicycle Cafe at Hastings (4.2 miles)
• Al's Cafe (4.2 miles)
• Starbucks (5.8 miles)
• De Lallo's Fort Couch Cafe (6.1 miles)
• Starbucks (6.2 miles)
• Starbucks (7 miles)

Places of Worship

• St Louise De Marillac Church (4.2 miles)
• Calvary Full Gospel Church (5.5 miles)
• Saint Barbara Church (6.9 miles)

Transportation

• South Hills Village Trolley Stop (6.1 miles)

Theaters

• Chartiers Valley Stadium 18 (6.8 miles)