North Strabane Rehabilitation And Wellness Center

Pros

• The facility has a beautiful environment that initially attracts residents and visitors.
• The community provides an opportunity for residents to enjoy their living space.
• There are moments when the staff members show potential and dedication to their roles, despite challenges.
• The community is an important consideration for families seeking care for their loved ones, highlighting the significance of quality care in elderly facilities.
• The decision to remove the Power of Attorney reflects a proactive approach to advocating for better care and conditions for residents.

Cons

• The quality of employees at the facility has significantly deteriorated since the new ownership took over.
• The food served is terrible, with some items being inedible and not suitable for residents with specific dietary needs.
• There is a lack of understanding regarding specialized diets, as evidenced by inappropriate meal choices for diabetic residents.
• Residents are exposed to unsafe conditions, such as choking hazards from poorly prepared food.
• Complaints about unclean living conditions and inadequate staff training go unanswered or result in threats to family members advocating for better care.
• Management is unresponsive and fails to address serious issues raised by family members, including lost personal belongings.
• The facility lacks adequate staffing and oversight, leading to neglectful care and a poor living environment for residents.
• Activities available to residents are nearly nonexistent, contributing to a lack of engagement and quality of life.
• Many staff members exhibit negative attitudes towards both residents and their families, creating an unwelcoming atmosphere.
• High employee turnover results in inexperienced nursing staff who are ill-equipped to provide proper elderly care.

Review

The experiences shared by families regarding a retirement community reveal a troubling decline in quality and care following a change in ownership. One reviewer describes their father's year-long stay at the facility as increasingly disappointing, highlighting significant issues with management, staff competency, and overall living conditions. The narrative paints a disheartening picture of a place that seems to neglect the essential needs of its residents, particularly those requiring specialized care like diabetic diets.

From the outset, the reviewer notes serious lapses in dietary management for their father, who has diabetes. Despite clear dietary restrictions and the need for special care, staff routinely provided meals that were inappropriate for his condition—serving him three bowls of Honey Nut Cheerios and chocolate milk for breakfast instead of adhering to his mechanical diet requirements. This failure suggests not only a lack of understanding among kitchen staff about specific dietary needs but also raises questions about whether there is any qualified dietitian on-site to oversee such matters. The situation became further alarming when meals prepared for patients were inadequately blended; dry shards from blended meat posed choking hazards rather than being suitable for someone on a specialized diet.

In addition to food concerns, there were unsettling hygiene issues within the facility. One account described how the roommate's uncontrolled bowel movements led to unsanitary conditions in shared bathrooms. When complaints were raised regarding hygiene and cleanliness—the presence of feces footsteps within the room—the response was both dismissive and shocking: residents would have to pay extra for private accommodations if they wanted better sanitary conditions. An incident where staff claimed no one was trained to operate carpet cleaning equipment only exacerbated these sanitation problems, leaving residents in filth.

The family’s frustration crescendoed when they faced intimidation after reporting poor conditions to regulatory bodies such as the Department of Aging. Instead of addressing legitimate concerns regarding care quality and responsiveness, management threatened them with consequences like being banned from visiting their loved one. Such actions reflect an alarming pattern within facilities that prioritize profit over patient welfare—where advocacy on behalf of vulnerable seniors is met with hostility rather than constructive dialogue.

Moreover, day-to-day operations appeared chaotic at best; there was even an incident where no staff members were scheduled to work during dining hours—a fundamental service that should be consistently available at any retirement community or assisted living arrangement. Still more distressing was their claim that dentures belonging to their father had been lost without accountability or compensation offered by management. Together with reports of poorly prepared food—which included uncut pancakes—and inadequate meal options designed specifically for residents' health concerns, it becomes clear that this facility is struggling profoundly with both operational standards and employee training.

Reflecting on these collective experiences unveils deeper systemic issues affecting elder care facilities post-ownership transfers—specifically concerning employee retention rates and hiring practices. Reports indicated high turnover among nursing staff, likely attributed to insufficient support structures and overburdened workloads which adversely affect patient care quality. While initial impressions may lead families to choose places based on aesthetics or marketing claims, it is evident from these reviews that effective staffing should be prioritized far above appearances alone.

Ultimately, this family's journey serves as both cautionary advice and an urgent call-for-action: potential residents must thoroughly investigate prospective facilities beyond visual appeal before entrusting loved ones into their care. They concluded by advocating against placing elders in such environments where measures are lacking—not just noting inefficiencies but also voicing concern regarding those who lack advocates themselves; many vulnerable individuals remain trapped without proper representation or resources to address grievances adequately. As this family prepares to remove their father from what they describe as a "hole" of neglectful circumstances significantly impairing his quality of life—their closing words convey deep empathy towards other residents enduring similar struggles yet lacking vocal supporters fighting back against subpar eldercare standards.

Restaurants

• Grande Italian Restaurant (0.6 miles)
• Bean Curd Chinese Restaurant (0.7 miles)
• Mad Mex (1 miles)
• Capstone Grill (1 miles)
• Juniper Grill (1.1 miles)
• Applebee's (1.1 miles)
• Ichiban Hibachi Steakhouse & Sushi Bar (1.2 miles)

Physicians

• South Hills Dermatology (0.6 miles)
• Complete Family Care (0.7 miles)
• Waterdam Family Practice (0.7 miles)
• Slomiany W Paul MD (2.3 miles)
• Bachner Darla Pediatric South Peters (3.2 miles)
• Eye Gallery The (3.5 miles)
• Tri State Surgery Center (5.1 miles)

Pharmacies

• Rite Aid (0.6 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.8 miles)
• Target Pharmacy (6.5 miles)
• Rite Aid (6.5 miles)
• Walmart Pharmacy (6.6 miles)

Hospitals

• St Clair Hospital Outpatient Center (1.3 miles)
• Washington Hospital (2.3 miles)
• Washington Hospital (7.4 miles)
• Washington Health Care Services (7.5 miles)
• UPMC South Hills (7.8 miles)

Parks

• Peters Lake Park (1.5 miles)
• Boyce-Mayview Park (5 miles)
• Washington Park (7.3 miles)
• Mingo Creek County Park (7.5 miles)
• 7th Ward Playground (7.9 miles)

Cafes

• Starbucks (1.7 miles)
• OTB Bicycle Cafe at Hastings (5.3 miles)
• Al's Cafe (5.6 miles)
• Panera Bread (6.4 miles)
• Starbucks (6.9 miles)
• De Lallo's Fort Couch Cafe (7.4 miles)
• Starbucks (7.5 miles)

Places of Worship

• St Louise De Marillac Church (5.5 miles)
• Calvary Full Gospel Church (6.3 miles)
• First Christian Church (7.2 miles)

Transportation

• South Hills Village Trolley Stop (7.5 miles)

Theaters

• Chartiers Valley Stadium 18 (7.9 miles)