North Strabane Retirement Village

Pros

• The new administration at NSRV is providing good care.
• The staff at North Strabane Retirement Village treat their residents well.
• The community at North Strabane Retirement Village is great at taking care of loved ones.
• The facility at Consulate health care is well kept and clean.
• The staff at Consulate health care are friendly and hands-on.
• Some statements have been paraphrased for clarity and brevity.

Cons

• The facility is severely understaffed and the staff members are overworked.
• The quality of food is poor and the administration has not resolved the issue.
• The care has declined immensely since new ownership took over, and they only seem concerned about making money.
• There is a lack of specialized programs for dementia and memory care.
• Consulate health care operates on a provisional license and has serious uncorrected violations, providing substandard care.
• The facility was not diligent in responding quickly to care requests.
• The price of assisted living at the facility was too high.

Review

North Strabane Retirement Village (NSRV) has received mixed reviews from residents and their families. While some have had positive experiences, others have raised serious concerns about the quality of care provided and the management of the facility.

One reviewer mentioned that their father had been a resident at NSRV for a year but was disappointed with the lack of staff and cleanliness issues. They highlighted problems with their father's roommate causing difficulties in the bathroom and the facility's suggestion to pay for a private room as a solution. The reviewer also expressed dissatisfaction with the food quality, stating that it was subpar. Additionally, they mentioned incidents of vomit on the floor going unattended for months and staff members lacking training on how to use a carpet cleaner.

Another family described their disappointment after moving their parents into NSRV when a new corporation took over in March 2018. They were promised excellent services but encountered ongoing issues, particularly regarding poor-quality food. Despite a long search for a new cook, the situation did not improve significantly, leaving them puzzled about why this problem continued unresolved.

A different individual noted that their father had been at NSRV since January and observed that there was an insufficient number of staff members who were overworked. Complaints to management resulted in unsatisfactory responses, including threats of being banned from the facility. As per this review, they experienced frustrations with inadequate care and were urged to pay for a private room to avoid unpleasant conditions caused by their father's roommate.

Another reviewer expressed disappointment with declining care standards since January 2018 due to understaffing issues. Although they praised the competency of existing staff members, they stated that these caregivers were overwhelmed by excessive workloads caused by admitting patients who required skilled nursing rather than personal care. The absence of specialized programs for dementia was also noted as a concern.

In contrast to negative comments, one family offered positive feedback about NSRV, mentioning an excellent experience so far. They commended the staff for their efforts in ensuring a smooth transition for their loved one and emphasized the superb treatment provided.

Another reviewer compared NSRV favorably to other local communities, stating that they preferred it over two other facilities. They appreciated the wonderful care received and the variety of activities and outings available for residents.

However, it's important to note that Consulate Health Care, which operates NSRV, has been operating under a provisional license due to serious uncorrected violations and substandard care. The state banned admissions in October 2015. It is advised that healthcare professionals avoid referring individuals to facilities known to provide subpar care.

Finally, another reviewer shared positive impressions after their loved one had a brief respite stay at NSRV. While they found the facility clean and well-maintained with friendly staff members, they noted concerns about delayed responses to care requests such as bathroom assistance.

In conclusion, North Strabane Retirement Village has received both positive and negative reviews. While some appreciate the care provided, others have expressed dissatisfaction with various aspects of the facility including staffing levels, cleanliness, food quality, and management responsiveness. Additionally, concerns have been raised about NSRV's operating permit being provisional due to issues with care standards.

Located in the charming town of Canonsburg, Pennsylvania, this area offers a variety of amenities perfect for senior living. Enjoy a wide selection of restaurants including Grande Italian Restaurant and Bean Curd Chinese Restaurant, along with convenient access to healthcare providers such as South Hills Dermatology and Waterdam Family Practice. Nearby parks like Peters Lake Park provide the opportunity for outdoor recreation, while cafes like Starbucks offer a cozy spot to relax and socialize. With convenient transportation options such as the South Hills Village Trolley Stop and entertainment venues like Chartiers Valley Stadium 18 close by, seniors will find plenty to explore and enjoy in this vibrant community.

Restaurants

• Grande Italian Restaurant (0.6 miles)
• Bean Curd Chinese Restaurant (0.7 miles)
• Mad Mex (1 miles)
• Capstone Grill (1 miles)
• Juniper Grill (1.1 miles)
• Applebee's (1.1 miles)
• Ichiban Hibachi Steakhouse & Sushi Bar (1.2 miles)

Physicians

• South Hills Dermatology (0.6 miles)
• Complete Family Care (0.7 miles)
• Waterdam Family Practice (0.7 miles)
• Slomiany W Paul MD (2.3 miles)
• Bachner Darla Pediatric South Peters (3.2 miles)
• Eye Gallery The (3.6 miles)
• Tri State Surgery Center (5.1 miles)

Pharmacies

• Rite Aid (0.7 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.7 miles)
• Target Pharmacy (6.4 miles)
• Rite Aid (6.5 miles)
• Walmart Pharmacy (6.6 miles)

Hospitals

• St Clair Hospital Outpatient Center (1.3 miles)
• Washington Hospital (2.3 miles)
• Washington Hospital (7.4 miles)
• Washington Health Care Services (7.5 miles)
• UPMC South Hills (7.8 miles)

Parks

• Peters Lake Park (1.5 miles)
• Boyce-Mayview Park (5 miles)
• Washington Park (7.3 miles)
• Mingo Creek County Park (7.5 miles)
• 7th Ward Playground (7.9 miles)

Cafes

• Starbucks (1.7 miles)
• OTB Bicycle Cafe at Hastings (5.3 miles)
• Al's Cafe (5.6 miles)
• Panera Bread (6.4 miles)
• Starbucks (6.9 miles)
• De Lallo's Fort Couch Cafe (7.4 miles)
• Starbucks (7.5 miles)

Places of Worship

• St Louise De Marillac Church (5.5 miles)
• Calvary Full Gospel Church (6.3 miles)
• First Christian Church (7.2 miles)

Transportation

• South Hills Village Trolley Stop (7.5 miles)

Theaters

• Chartiers Valley Stadium 18 (7.9 miles)