Neighborly Home Care Ardmore

Pros

• Neighborly Home Care is described as exceptional, delivering professional and compassionate service from the first contact onward.
• The caregivers are praised as kind, helpful, and attentive to daily needs.
• Morgan and Jill are highlighted as excellent coordinators who effectively support families.
• The live-in care team is portrayed as compassionate and professional, providing reliable support.
• The company is viewed as genuinely caring for employees, clients, and their families.
• Clients would highly recommend Neighborly Home Care to others seeking quality home care.
• The staff are described as outstanding and easy to communicate with.
• The organization is credited with delivering peace of mind and timely assistance during crises.

Cons

• One reviewer describes Neighborly Home Care as "the worst," accusing the director of forgetfulness due to medications and saying the agency cannot be trusted.
• Another reviewer asserts the agency oversteps boundaries by sharing clients' information with third parties without consent, and states the office staff are rude and prone to yelling.
• A reviewer characterizes Tahmir Cook as arrogant, aggressive, and rude, lacking proper qualifications and customer-service experience.
• A reviewer states the company's communication is horrible and that calls are not returned.
• A reviewer reports that on the last day their mom was in care, no caregiver was sent and the manager yelled when contacted.

Review

Neighborly Home Care Ardmore is best suited for families seeking hands-on, in-home support that prioritizes personal connection and flexibility over institutional polish. This agency tends to shine when a loved one needs compassionate companionship, help with daily tasks, and the option to bring in live-in care to preserve independence at home. It works best for households that can embrace a caregiver-first approach, value rapid response in urgent moments, and are comfortable navigating the occasional scheduling wrinkle in exchange for genuinely engaged, empathetic aides. For families prioritizing flawless scheduling, routine timeliness, and airtight administrative discipline, alternatives may prove more reliable.

The strongest positives center on the people delivering care. Multiple clients report caregivers who are professional, attentive, and able to form meaningful relationships with loved ones. The stories consistently point to aides who arrive with warmth, stay engaged with daily needs, and help with transportation, meals, and light housekeeping. When the agency is functioning smoothly, families describe a sense of relief and "peace of mind" that a familiar, compassionate presence can provide during difficult days or medical transitions. The capacity to deploy live-in support quickly - and to mobilize respectful, capable caregivers in urgent moments - also stands out as a practical, high-value feature for families grappling with abrupt changes in health.

Yet the reviews do not sugarcoat the operational downsides. Recurring concerns focus on scheduling reliability and communication gaps, with reports of no-shows, last-minute changes, and mixed accountability between office staff and caregivers. Several families recount situations where calls were not returned or where responsibility appeared to shift between departments, leaving clients feeling left in the lurch. Payroll friction for staff and allegations about how information is shared with third parties further color the picture, suggesting that administrative processes can undermine the very care foundation the agency is praised for delivering. In short, the care itself can be excellent; the process around that care can intermittently undercut it.

Those pros offset the cons to a point, but the balance depends on what a family needs. For households that can lock in a trusted caregiver, appreciate responsive, hands-on support, and tolerate occasional scheduling chaos, Neighborly's strengths - compassionate aides, flexible care configurations (including live-in), and a demonstrated ability to meet urgent needs - can deliver meaningful results. The presence of proactive coordinators and a leadership mindset that values staff dedication helps, especially when the client base requires nuanced, day-to-day adjustments. When care is working as intended, families feel grounded, supported, and less anxious about maintaining a loved one at home.

To minimize risk and maximize benefit, prospective clients should enter with a clear plan. Request a dedicated care coordinator, insist on a written, up-to-date schedule, and define expectations for back-up coverage in the event of no-shows. Probe the agency about their payroll and privacy practices, and ask for specific references from clients with similar needs and living situations. Clarify the scope of services, the process for communicating changes, and the on-call availability to prevent lapses in care. A trial period with a defined start and end, plus measurable indicators of reliability (response time, accuracy of scheduling), can reveal whether the operational side catches up to the evident care quality.

In the end, Neighborly Home Care Ardmore represents a pragmatic bet: excellent human connection and flexible home-based care, tempered by inconsistent scheduling and communication challenges. For families prioritizing heart and hands-on help over perfect administration, it remains a compelling option worth pursuing, provided diligence is exercised upfront and a robust contingency plan is in place. If reliable, uniformly executed scheduling is non-negotiable, however, exploring alternatives with a stronger track record on operations will be prudent.

This part of Ardmore, Pennsylvania offers a range of amenities that may appeal to seniors looking for a convenient and vibrant neighborhood. With several pharmacies nearby, accessing medication and healthcare services is easily accessible. There are also numerous dining options available, from casual fast-food chains like McDonald's to local favorites like Jack McShea's and Dalessandro's Steaks. The area is also well-equipped with hospitals such as Bryn Mawr Hospital and Lankenau Medical Center ensuring quality healthcare facilities are close by. For recreational activities, there are several parks in the vicinity including Clem MacRone Memorial Park and Fairmount Park, providing opportunities for outdoor leisure activities. Additionally, transportation options such as SEPTA stations make it easy to navigate the area without the need for a car. Overall, this part of Ardmore offers a mix of convenience, amenities, and services that may cater to the needs of seniors looking for a comfortable living environment.

Restaurants

• Jack McShea's (0.1 miles)
• Larry's Steaks (3.1 miles)
• Pizza Hut (3.4 miles)
• McDonald's (4.1 miles)
• McDonald's (4.4 miles)
• Custard & Cakes Creamery (4.5 miles)
• Dalessandro's Steaks (4.7 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.8 miles)
• GIANT Pharmacy (1 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.7 miles)

Hospitals

• Bryn Mawr Hospital (1.9 miles)
• Lankenau Medical Center (1.9 miles)
• Philadelphia VA Medical Center (6.2 miles)
• Veterans Administration Community Living Center (6.4 miles)
• Universal Health Services (6.5 miles)
• Chestnut Hill Emergency Room (6.5 miles)
• The Pavilion (6.6 miles)

Parks

• Clem MacRone Memorial Park (3 miles)
• Fairmount Park (4.3 miles)
• Ellson Glen Park (4.9 miles)
• Schuylkill River Park (7 miles)
• Rittenhouse Square (7.4 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (3.6 miles)
• Pilgrim Roasters (3.9 miles)
• The Landing Kitchen (4.1 miles)
• Starbucks (4.1 miles)
• Panera Bread (4.3 miles)
• Starbucks (4.4 miles)

Transportation

• SEPTA: 101/102 Lansdowne Avenue Station (3.8 miles)
• Darby Transportation Center (6.2 miles)
• SEPTA: MFL/TRL 30th Street Station (6.7 miles)
• 30th Street Station (6.7 miles)
• Stenton Station (7 miles)
• Septa Wayne Junction Station (7 miles)
• Septa: Radnor Station (7.2 miles)

Physicians

• Dr Madonna's Family Practice (4 miles)
• Main Line Spine (5.8 miles)
• Children's Hospital of Philadelphia (6.5 miles)
• Mid Atlantic Retina (6.5 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (6.5 miles)
• Mid Atlantic Retina (6.9 miles)

Places of Worship

• St Anastasia Rectory (5.2 miles)

Theaters

• AMC Plymouth Meeting Mall 12 (7.5 miles)