2nd Family Main Line in Admore, PA

Pros

• 2nd Family provides high-quality care for loved ones and supports family caregivers throughout.
• Each aide brings their best every day.
• The aides become like a second family to the clients and their families.
• The team truly cares about the needs of the family and the person receiving care.
• Caregivers are compassionate, helpful, and professional; nurse managers explain everything.
• The team earns top ratings and is highly recommended by families.
• Chris, Emily, and Joy are responsive to any needs or changes.
• 2nd Family offers reliable, kind, and caring service that gives families peace of mind.
• They go above and beyond, even providing flexible scheduling and light housekeeping when needed.
• They truly live up to their name, treating clients like family.

Cons

• The reviewer claimed that the first aide pushed her religious beliefs on them on many occasions.
• They could not find a replacement for more than two weeks, which forced the reviewer to leave the agency.
• No one besides the phone messenger reached out to explain the difficulties or apologize.
• The reviewer felt the owners should have been more helpful and thoughtful after paying for over a year.
• Many of the aides lived in Philadelphia and did not drive, while most clients lived in the suburbs.

Review

This community is best suited for families seeking high-quality, in-home care delivered with a true, family-like ethos. It shines for long-term support, including transitions from independent living to assisted arrangements, hospice care, and dementia or memory-related needs, where daily living tasks, companionship, and consistent oversight matter most. The caregivers are described as compassionate and capable, and the management team - led by Chris and Emily - provides steady, involved supervision that helps families feel the loved one's routine is in good hands. The result is a palpable sense of trust and continuity, with aides who become familiar faces and part of the daily care plan.

Those evaluating alternatives should be mindful of two clear caveats. For families that demand guaranteed, always-on local staffing with no potential gaps, a facility-based or more rigidly scheduled option may be preferable. If immediate, same-day coverage is essential, or if a client lives in areas where caregiver travel can be a constraint, other providers with a more centralized, on-site model could offer more predictability. A handful of reviews flag scheduling hiccups and driver-distance realities, including aides who live farther away, which can tilt the balance for suburban clients who require tight geographic alignment and rapid response.

The strongest pros here - compassionate, well-trained caregivers; attentive nurse management; rapid mobilization; and genuine flexibility on scheduling - more than outweigh the typical drawbacks when properly managed. Families repeatedly report trusted, capable aides who handle dressing, bathing, meal prep, and light housekeeping with steadiness, plus care coordination for doctor visits and transportation. The leadership team's responsiveness and willingness to adapt care plans is repeatedly praised, producing relief for overwhelmed family caregivers and a sense that the loved one's care is "under control." When overnight or short-notice support is needed, the agency often delivers, turning anxiety into peace of mind.

This arrangement is especially well-suited for loved ones who want to remain at home longer but need a steady hand to maintain daily routines and safety. It works well for those requiring companionship, sensory and cognitive engagement, and help with personal care, meal planning, and medication oversight, all while benefiting from a consistently matched team. The "second family" promise resonates in the reviews, with families noting respectful, personalized attention and care plans that evolve as needs change. Even as needs shift toward more intensive support or hospice nuances, the agency has shown its capacity to adapt and coordinate with other care professionals.

For families weighing decisions, concrete steps clarify fit. Confirm local coverage and whether aides truly reside nearby or must travel long distances, and ask for a backup plan if a preferred caregiver is unavailable. Request a written care plan with a dedicated coordinator, and inquire about the process for adding overnight or 24/7 support, as well as any associated fees or limits. Seek references from other families who navigated transitions to higher levels of care, and discuss preferences around values or non-medical boundaries to ensure alignment with the caregiver team. A clear service agreement and a trial period can help set expectations on timing and responsiveness.

Ultimately, 2nd Family Main Line stands as a standout choice for families seeking an experienced, compassionate home-care partner in Admore, PA. The service earns high marks for caregiver quality, management responsiveness, and a genuine commitment to treating clients as family. The principal caveat is the potential for staffing gaps or geographic realities to create occasional scheduling friction, especially in suburban layouts or during periods of high demand. When anticipation is paired with a proactive care plan, this agency delivers notable peace of mind, a trusted caregiving presence, and a practical path to aging in place without sacrificing dignity or daily quality of life.

Welcome to Ardmore, Pennsylvania, a vibrant community with easy access to essential amenities and services. With multiple CVS pharmacies within a few miles, you can rest assured that your medical needs are well taken care of. In addition, there are various dining options such as Jack McShea's and Larry's Steaks nearby for convenient meals out. For medical emergencies, Bryn Mawr Hospital and Lankenau Medical Center are just a short distance away. If you enjoy outdoor activities, several parks like Clem MacRone Memorial Park and Fairmount Park offer opportunities for relaxation and recreation. Public transportation options such as SEPTA stations are also easily accessible for your convenience. With a variety of physicians' offices in the area, including Dr Madonna's Family Practice and Children's Hospital of Philadelphia, you can feel confident in your healthcare options. Lastly, cafes like Starbucks and Pilgrim Roasters provide cozy spots to enjoy a cup of coffee or catch up with friends. Consider Ardmore for its convenient location and array of amenities suited for senior living.

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)
• GIANT Pharmacy (1.8 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)

Restaurants

• Jack McShea's (1.3 miles)
• McDonald's (3.1 miles)
• Larry's Steaks (3.8 miles)
• Pizza Hut (4.2 miles)
• McDonald's (5.2 miles)
• Custard & Cakes Creamery (5.6 miles)
• Dalessandro's Steaks (5.8 miles)

Hospitals

• Bryn Mawr Hospital (2 miles)
• Lankenau Medical Center (2.3 miles)
• Philadelphia VA Medical Center (6.4 miles)
• Veterans Administration Community Living Center (6.5 miles)
• The Pavilion (6.8 miles)
• Universal Health Services (6.8 miles)
• Chestnut Hill Emergency Room (7.7 miles)

Parks

• Clem MacRone Memorial Park (2.9 miles)
• Ellson Glen Park (3.9 miles)
• Fairmount Park (5 miles)
• Schuylkill River Park (7.3 miles)
• Rittenhouse Square (7.7 miles)

Transportation

• SEPTA: 101/102 Lansdowne Avenue Station (3.1 miles)
• Darby Transportation Center (5.6 miles)
• SEPTA: MFL/TRL 30th Street Station (7 miles)
• 30th Street Station (7 miles)
• Septa: Radnor Station (7.3 miles)
• Septa Wayne Junction Station (8 miles)

Physicians

• Dr Madonna's Family Practice (3.2 miles)
• Mid Atlantic Retina (5.6 miles)
• Main Line Spine (6.2 miles)
• Children's Hospital of Philadelphia (6.6 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (6.7 miles)
• Mid Atlantic Retina (7.9 miles)

Cafes

• Starbucks (3.8 miles)
• Starbucks (4.4 miles)
• Starbucks (4.8 miles)
• Pilgrim Roasters (5 miles)
• Starbucks (5 miles)
• The Landing Kitchen (5.1 miles)
• Panera Bread (5.2 miles)

Places of Worship

• St Anastasia Rectory (4.2 miles)