Above & Beyond

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Above & Beyond

Above & Beyond

514 North 22nd Street, Allentown, PA 18104

For more information about senior living options: (844) 490-3973

2.8 from 12 reviews
5 stars
5
4 stars
0
3 stars
1
2 stars
0
1 stars
6

Assisted Living Respite Care

Overall Review of Above & Beyond

Pros

  • pro A friend staying there seems pretty content.
  • pro The staff are described as caring and skilled, watching out for residents' welfare with patience.
  • pro The residents are described as friendly and nice.
  • pro At the West End location, the experience is described as great.
  • pro The community includes beautiful people and welcoming elderly residents.

Cons

  • pro The front desk hung up on callers and refused to connect them to someone else.
  • pro The facility is described as garbage by critics.
  • pro The staff were nasty, rude, and unprofessional during phone calls.
  • pro The owners are portrayed as liars who prioritize money over residents.
  • pro A resident was put out on the street with no notice after a hospital stay, despite rent being paid through May.
  • pro They allegedly failed to wash a resident's clothes during a three-week hospital stay.
  • pro The facility is accused of theft from residents, including food and jewelry.

Review

The collection of reviews about Above and Beyond, West End in Pennsylvania presents a strikingly mixed picture. On one hand, there are plenty of threads praising the facility as a place where residents are well cared for and where, at least some days, the staff show genuine kindness and competence. A reviewer who has been there for a couple of weeks says the staff are caring and skilled, that they "watch out for the residents welfare with skill and patience," and that the experience has been "great." That perspective emphasizes attentive caregiving, measured by the way employees respond to residents' needs and foster a safe, supportive environment.

Yet those positive notes sit alongside a chorus of sharp complaints about staff behavior, administration, and overall trust. Several reviewers recount interactions with the front desk that felt unprofessional or even hostile. One caller described being hung up on and unable to reach someone who could answer basic questions about visiting hours. Another described a staff member who shouted and spoke condescendingly, and who ultimately hung up when the caller tried to restart the conversation more calmly. The sentiment threaded through these accounts is that patient, respectful communication is inconsistent at best, and at times outright disrespectful.

The rhetoric escalates into allegations of more serious misconduct and mismanagement. One reviewer claims they were forced to put their brother out on the street after a hospital stay, with no notice and despite two years of residence, and maintains that the prior owner is more concerned with money while the new owners will likely be just as bad. The accusation includes that the brother was "paid up through May" and yet was turned away, raising concerns about eviction practices or punitive moves that disrupt residents without due process. The reviewer urged readers to "investigate this place" and even suggested reporting to Pennsylvania authorities and Adult Protective Services, signaling a belief that serious violations may have occurred.

Compounding these concerns are stories about basic care and living conditions. In a so-called update, a reviewer recalled sorting through their brother's belongings and discovering that a "basket of clothes they gave me" contained dirty laundry, highlighting lapses in the facility's housekeeping and responsiveness after a hospital stay. In another anecdote, a visitor described a stay where a resident was not allowed to return after a hospitalization, with reports that they were kept out "for no reason" and that the overall management tone felt deceptive or dishonest. The sentiment across these posts is that not only is there potential mistreatment, but there is also a pervasive sense of distrust toward the owners and administration.

Interwoven with the confrontational and critical notes are further reminders of the facility's dual reality. There are direct, vehement statements accusing staff of stealing from residents - covering items like food and jewelry - and claims that the facility's outward appeal masks deeper ethical problems. One reviewer summed up the tension by saying the place looks nice on the surface, "to suck you in," while accusing the owners of lying and calling the establishment "evil." This paints a narrative of a well-presented veneer that hides a pattern of alleged exploitation and neglect, at least according to those particular voices.

The experience of the other reviewer who recently had a friend begin a stay adds another layer to the mosaic. The person asked about visiting hours and encountered a staff member who could not answer and who spoke to another employee named Robin in a way that suggested disorganization or stress. The caller was interrupted, felt dismissed, and ultimately was hung up on after attempting to clarify the visiting hours. This incident, while less dramatic than eviction or theft allegations, reinforces a consistent theme: inconsistent communication and visitors' access can color families' impressions of the facility, leaving them worried about how residents are treated in day-to-day life.

Taken together, the reviews sketch a landscape of strongly polarized experiences. Some individuals praise Above and Beyond for compassionate, capable care and a generally positive atmosphere. Others, however, report alarming instances of rude or unhelpful front-desk behavior, questionable management decisions around residency and eviction, dirty laundry and neglect, and alleged theft. The contrast is stark: for some, the staff's care and patience shine through; for others, concerns about integrity and safety dominate the narrative. Anyone considering this facility would do well to weigh these conflicting perspectives, seek out current residents and their families for firsthand accounts, and ask pointed questions about visiting policies, accountability, and care standards to form a balanced view.

Features

Housing

  • 36 resident community capacity 36 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lehigh Valley International (5 miles away) Lehigh Valley International (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Above & Beyond assisted living community in Allentown, PA offers respite care services for individuals in need of temporary care and support. The facility is fully furnished with amenities such as cable or satellite TV, a dining room, a small library, and Wi-Fi/high-speed internet access. Residents can enjoy the beautiful outdoor space and garden area.

The dedicated staff at Above & Beyond provide 24-hour supervision and assistance with activities of daily living including bathing, dressing, and transfers. They also offer medication management services to ensure residents receive their medications on time. A mental wellness program is available to promote and maintain the emotional well-being of the residents.

Dining at Above & Beyond is tailored to special dietary restrictions to accommodate individual needs. Meal preparation and service are provided to ensure residents have delicious and nutritious meals throughout their stay.

Residents can engage in resident-run activities and participate in scheduled daily activities organized by the community. Additionally, there are numerous options for entertainment and convenience nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

Above & Beyond in Allentown offers a comfortable and supportive environment for individuals seeking respite care services while providing various amenities to enhance their overall experience.

Nearby Places of Interest

Restaurants

  • Hamilton Family Restaurant (0.6 miles)
  • Yocco's Hot Dog King (0.6 miles)
  • Cali Burrito (0.6 miles)
  • Ritz Barbecue (0.6 miles)
  • Lily Sushi Grill & Seafood Bar (1 miles)
  • Union and Finch (1.1 miles)
  • McDonald's (1.1 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walter's Pharmacy (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Rite Aid (1.7 miles)
  • Wegmans (1.9 miles)

Physicians

  • Howard J Kushnick (0.6 miles)
  • Lehigh Valley Hosp-Radiology (0.6 miles)
  • Lehigh Ob-Gyn (0.6 miles)
  • ABC Pediatrics (0.6 miles)
  • Smita V. Deshpande, MD (0.7 miles)
  • Dr. Binae Karpo Optometry (0.7 miles)
  • Allen Town Ear Nose & Throat (1.1 miles)

Hospitals

  • Lehigh Valley Hospital (0.7 miles)
  • Diagnostic Care Center (0.7 miles)
  • St Luke's Radiology/X-Ray-Allentown Campus (0.8 miles)
  • St Luke's Hospital (0.8 miles)
  • Singh Sandeep MD - Good Shepherd Rehab Hospital (2.3 miles)
  • Kaysch Pavilion (2.5 miles)
  • Open Heart Unit (2.6 miles)

Places of Worship

  • Christ Lutheran Church (1.2 miles)
  • St Thomas More Catholic Church (1.8 miles)
  • Dubbs Memorial Ucc (2 miles)
  • City Limits Assembly of God (2.5 miles)
  • Bethany United Methodist Church (3.8 miles)

Parks

  • Cedar Creek Park (1.6 miles)
  • Bob Rodale Cycling and Fitness Park (3.6 miles)

Cafes

  • Starbucks (2.1 miles)
  • Panera Bread (3.1 miles)
  • Starbucks (3.2 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.9 miles)

Frequently Asked Questions

Where is Above & Beyond?

Nearby Communities

Assisted Living in Nearby Cities

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