Above & Beyond in Allentown, PA
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514 North 22nd Street, Allentown, PA 18104
For more information about senior living options: (844) 490-3973
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A friend staying there seems content. The staff are caring and have not caused any problems. There are beautiful, friendly residents, including elderly people. The staff watch out for residents' welfare with skill and patience. Overall, the experience at Above and Beyond, West End has been great.
The front desk hung up on him and would not let families see their loved ones. The reviewer described the facility as garbage and said they would report them to Adult Protective Services. The front desk staff were nasty and rude; one staff member hung up on him and kept hanging up when he called back. The reviewer believed the business practices were improper and that no family would want to stay there. They put his brother out on the street for no reason, and the owners were only worried about making money. The clothes provided to his brother were dirty and not washed. The staff will steal from residents, including food and jewelry; the owners are dishonest.Above & Beyond in Allentown is best suited for seniors who prize immediate warmth and connection with frontline caregivers and who can tolerate uneven administrative responsiveness. For families who depend on transparent billing, consistent front-desk communication, and reliable, impartial handling of resident rights, this community presents notable risk signals. The overall impression from multiple voices is a facility where care can feel compassionate on the floor, but where management and operations can undermine trust and scheduling from week to week. This is not a site to overlook due to a cheerful atmosphere alone; the hidden charges, visits restrictions, and disputed notices change the calculus for long-term planning.
On the positive side, several residents and families describe staff who are caring, attentive, and focused on welfare. When the caregivers are present and consistent, residents appear to experience meaningful daily contact and a sense of safety. A portion of the community notes that staff watch over residents with skill and patience, translating into real-world value for daily living, routines, and emergencies. In households where a strong caregiver rapport can be built and where social engagement is a priority, these strengths can translate into a livable, comforting environment. The social fabric - friendly residents, visible kindness among aides - remains a tangible asset whenever staffing alignment is stable.
Yet the most consequential gaps lie in how the business and front-office operations are run. Front-desk interactions frequently surface as a major flaw: repeated allegations of rude treatment, hang-ups, and a lack of clarity around visiting hours. One family reports being hung up on while seeking information, and another describes a pattern of obstructed access to loved ones. When families cannot confirm visiting times or obtain straightforward answers, the overall experience shifts from supportive to frustrating, undermining trust at a critical moment. These communication and access issues are not minor wrinkles; they color every other interaction and decision about care, because the first contact is usually what anchors expectations.
The most troubling whispers center on resident stability and billing integrity. Reports claim residents were put out with little or no notice following hospital stays and disputes over rent and refunds, with suggestions of dishonesty tied to ownership changes. One review even brands the place as dishonest and warns of potential eviction without proper notice. Another account references dirty personal belongings left behind after hospital stays, hinting at lapses in basic, respectful treatment of residents' possessions. While some claims may reflect isolated incidents or perspective bias, the pattern across several reviews cannot be dismissed. When management and ownership are perceived as unreliable, the entire care experience becomes unstable for residents and families.
In weighing pros against cons, the most consequential factors are the reliability of leadership, the transparency of billing and admissions practices, and the honesty of communication. The positive caregiving potential and the visible warmth of some staff can offset modest day-to-day friction only to a point; the frequent reports of rude front-desk behavior, restricted visiting, and disputed financial terms erode the foundation of trust necessary for long-term placement. For families who can actively monitor and advocate, and who are prepared to demand clear policies in writing, Above & Beyond can work as a caring option. For anyone who requires predictable governance, enforceable resident rights, and a consistently respectful point of access, alternatives with steadier management and stronger license-to-operate appear to be the wiser path.
For those still evaluating options in Allentown, prioritize a firsthand tour focused on front-desk responsiveness, visiting policies, and the billing/admissions process. Ask for current residents and families to speak candidly about recurring issues, and request a written summary of resident rights, dispute resolution steps, and eviction procedures. Verify ownership history, recent staffing stability, and any state or licensure records that reveal enforcement actions or complaints. If transparency, reliable communication, and a stable administrative environment are non-negotiables, this community should be deprioritized in favor of facilities with clearer reputations for consistency and protection of resident interests. In the end, the decision hinges on whether warmth on the floor can counterbalance a track record that many perceive as inconsistent and risk-filled.
36 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lehigh Valley International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Above & Beyond assisted living community in Allentown, PA offers respite care services for individuals in need of temporary care and support. The facility is fully furnished with amenities such as cable or satellite TV, a dining room, a small library, and Wi-Fi/high-speed internet access. Residents can enjoy the beautiful outdoor space and garden area.
The dedicated staff at Above & Beyond provide 24-hour supervision and assistance with activities of daily living including bathing, dressing, and transfers. They also offer medication management services to ensure residents receive their medications on time. A mental wellness program is available to promote and maintain the emotional well-being of the residents.
Dining at Above & Beyond is tailored to special dietary restrictions to accommodate individual needs. Meal preparation and service are provided to ensure residents have delicious and nutritious meals throughout their stay.
Residents can engage in resident-run activities and participate in scheduled daily activities organized by the community. Additionally, there are numerous options for entertainment and convenience nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
Above & Beyond in Allentown offers a comfortable and supportive environment for individuals seeking respite care services while providing various amenities to enhance their overall experience.
Above & Beyond is located at 514 North 22nd Street, Allentown, PA 18104 in Lehigh County, Pennsylvania
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