1350 North West Canal Boulevard, Redmond, OR 97756
For more information about senior living options: (866) 208-4318
Overall Review of Countryside Living Of Redmond
Pros
The staff is amazing.- The facility is beautiful.
- Everyone is well taken care of.
- The staff are friendly, helpful, and compassionate.
- The facility feels like home.
- Countryside offers engaging activities that keep residents happy.
- The daily visits from children at the daycare upstairs bring joy to residents.
- The kindness and compassion displayed by the staff is genuine and heartfelt.
Cons
The long-time staff at this memory care facility do not respect residents' autonomy and instead try to control them.- They do not work as a team and are not active in providing care, instead taking away the autonomy of other staff who do provide care.
- The long-time staff lack the skills, professionalism, and work ethic required for memory care.
- Management is not active in making necessary cultural changes for the residents and lacks judgment for not pursuing those changes.
- The countryside living memory facility culture is not a healthy residential environment for residents due to the threatening of autonomy by the long-time staff.
- The long-term staff and current new staff reprimand those who actively respect autonomy.
- Amanda, the activities manager, lacks good judgment and endorses threats to autonomy, preferring staff to threaten autonomy because she thinks it is best for residents.
Review
Countryside Living Of Redmond is best suited for families seeking a warm, engaging memory-care environment where daily life centers on connection, purposeful activity, and a home-like atmosphere. Residents tend to respond well to regular programming, personal attention, and staff described by many families as genuinely caring and patient. The facility itself feels comfortable and inviting, with common spaces that resemble a lived-in home. For seniors with dementia who thrive on social contact, routine, and gentle stimulation, whether through crafts, music, or outings, Countryside offers a framework where companionship and meaningful moments become the norm rather than the exception.
Those who may want to consider alternatives are families who prioritize resident autonomy as a non-negotiable element of care, or who seek a consistently unified caregiving culture with highly proactive leadership. A critical review raised concerns about long-time staff perceived to curtail autonomy, tensions between veteran and newer staff, and management’s apparent hesitancy to drive cultural change. If a resident’s well-being relies on unambiguous respect for autonomy, smooth inter-team collaboration, and transparent governance, this facility warrants careful comparison against others with more consistently documented cultural alignment and proactive culture work.
The strong positives here, exceptional, compassionate staff; a beautiful, home-like setting; and abundant, engaging activities, can meaningfully offset many concerns for families who treasure daily warmth and personal connection. Residents benefit from frequent human interaction, hugs, crafts, snacks, live music, and opportunities to stay socially engaged. The day-to-day feel of Countryside seems to generate a sense of belonging and comfort that families repeatedly highlight as a critical, almost tangible advantage. In scenarios where memory care thrives on routine, personal attention, and a welcoming tone, these advantages carry significant weight.
Yet, the darker thread in the feedback points to potential gaps in how autonomy is treated and how the cultural fabric is maintained. The most pointed critique suggests a culture that may suppress resident independence through long-standing staffing norms, with friction between older and newer staff that can undermine consistent care. If true, this could translate into variability in residents’ experiences depending on who is on shift, and it raises concerns about whether management is actively enforcing a resident-centered culture. For families, this means the risk that a well-loved environment could become less empowering for the resident if autonomy is not safeguarded through clear policies and leadership accountability.
From a practical decision-making standpoint, prospective families should verify several elements before committing. During visits, observe how staff interact with residents across different times of day and with residents who display varying levels of independence. Ask pointed questions about autonomy policies, how care plans are updated in response to resident preferences, and how management handles concerns about culture and teamwork. Inquire about staff training in dementia-specific care, measures to preserve dignity, and the channels for family feedback. Also seek to meet front-line caregivers and the activities team to gauge whether the daily rhythm aligns with what the loved one values most.
In the end, Countryside Living Of Redmond presents a compelling choice for families prioritizing engagement, warmth, and a home-like setting with strong caregiving praise. The photos and daily activity calendar mirror a vibrant, human-centered approach that many families find reassuring and uplifting. However, for residents where autonomy and a consistently proactive, unified care philosophy are non-negotiable, the cautions raised about autonomy, culture, and leadership merit serious comparison with other communities. The decision should hinge on whether the resident’s happiness and sense of belonging through active engagement outweigh a potential variability in autonomy-focused care and culture.
38 resident community capacity
Assisted Living
Memory Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Roberts (3 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
When Dementia Sparks Anger and Aggression: Understanding the Connection and Ways to Cope
Dementia Behaviors: In-Depth Understanding and Effective Coping Strategies
5 Early Indicators of Dementia and What You Can Do