Hospice of Redmond

Pros

• Volunteering broadens horizons and opens hearts, providing priceless mental peace.
• The Redmond Hospice volunteer loves the experience; extensive training and a calling to help make it fulfilling.
• Providing a smile, a helping hand, and a shoulder to lean on for patients and families is very rewarding.
• The staff at Hospice of Redmond provided individualized, loving care.
• They lovingly worked with the family to give the parents the best of care.
• Volunteers provided respite care and nurses tended to needs; all were wonderful.
• The Wall of Honor inspires a full heart, and the ability to love generously in emotional moments is priceless.
• Hospice of Redmond serves Bend and Central Oregon beyond Redmond, and offers a free program called Transitions with support, resources, and professional navigation.
• The staff are wonderful, caring, and professional.

Cons

• The reviewer said the group allows employees to park anywhere, including a motorcycle on the sidewalk, and called it inappropriate.
• They described the bereavement counselor Kat as rude, alleging she dismissed their feelings and spoke about her own dead son.
• They portrayed the place as disorganized and staffed with rude employees.

Review

Volunteering at Hospice of Redmond has been a journey that broadened horizons and opened hearts in ways that surprise even seasoned volunteers. Several of the personal stories here speak to how giving time to others can teach, transform, and offer a surprising kind of mental peace. The core message that threads through these reflections is simple: when you give care, you often receive a deeper understanding of yourself, your values, and what it means to walk beside someone in their most vulnerable moments.

One writer began volunteering in January 2025 and describes the experience as exceedingly fulfilling. The strong emphasis on comprehensive training stood out, paired with a natural love for helping and caring for people. The volunteers are not just there to perform tasks; they bring a smile, a helping hand, and a shoulder to lean on for both patients and their families. That combination - training plus genuine compassion - appears to be the backbone of what makes the immersion so meaningful: it is about presence as much as it is about practical help, and the peace that comes from knowing you are making a tangible difference in someone's day.

There is a deeply personal thread running through several accounts: the care provided to family members. For one person, the care their mother and father received from Hospice of Redmond was "individualized, loving," and the gratitude extends to every member of the staff. The narrative highlights how volunteers offered respite care for the father during the mother's illness, while nurses attentively met the mother's needs. These experiences didn't just end with the passing of a loved one; they inspired the caregiver to join the hospice community as a volunteer, hoping to pass along the same level of kindness and dedication that they witnessed firsthand. It is a testament to how a well-supported, compassionate team can become a catalyst for ongoing service.

Another poignant reflection centers on the emotional strength and gratitude tied to the organization's Wall of Honor. Standing there, genuinely touched, the writer describes a full heart and a capacity to love deeply in others' most intimate moments - the kind of love that surfaces in times of loss and care. The sentiment is not just about what Hospice offers in terms of services; it's about the human connection that sustains people when they need it most. The message echoes across experiences: gratitude for what the staff provides in the moment, while also acknowledging the ongoing resilience required as families face an uncertain future.

Not all experiences, however, are described in solely glowing terms. One reviewer recounts a troubling encounter that brings attention to areas needing attention within the broader system. They describe witnessing a parking situation that seemed inappropriate, noting that employees were allowed to park wherever they wished - an issue they interpreted as careless or disrespectful to the community around them, including a motorcycle on the sidewalk. More strikingly, the same account involves a bereavement counselor named Kat, who was described as rude and cold when the reviewer sought to discuss their feelings after a family loss. The reviewer felt that Kat redirected the conversation toward her own experiences rather than focusing on the griever's needs, which contributed to a perception of disorganization and a staff dynamic that felt unwelcoming to this particular family. It's clear that, within any organization, individual interactions can leave strong impressions - both positive and negative - and these voices highlight the humanity behind the care and the ongoing importance of listening, empathy, and professional boundaries in sensitive situations.

On a more expansive note, the organization's broader reach and programs also receive high praise. Hospice of Redmond is described as a wonderful outfit filled with caring and compassionate individuals who genuinely care about their work. The services aren't limited to Redmond alone; they also serve Bend and the wider Central Oregon area, underscoring a commitment to reaching more families in need. A notable program highlighted is Transitions, which is offered free of charge and provides support, resources, and professional navigation through health journeys. The sentiment across these reflections is consistent: the staff - across roles - are deeply committed, professional, and capable of guiding patients and families through complicated medical and emotional landscapes.

Putting all these threads together presents a portrait of an organization that is both robust in its mission and deeply human in its day-to-day operation. The volunteers' dedication shines through in stories of genuine connection, training that equips them to be present and effective, and the joy of bringing moments of comfort and dignity to patients and families. At the same time, the candid accounts of parking practices and a difficult bereavement interaction serve as reminders that even compassionate care environments must continually reflect, listen, and improve to ensure every family feels supported and respected during their most vulnerable times. The overarching message remains clear: Hospice of Redmond embodies a commitment to compassionate care, extensive community reach, and ongoing personal and professional growth for those who give and receive it.

This part of Redmond, Oregon offers a convenient and accessible location with a variety of amenities for seniors. With multiple physicians, pharmacies, and hospitals within close proximity, residents can easily access medical care when needed. Additionally, there are several restaurants and cafes nearby providing options for dining out or grabbing a coffee with friends. The area also boasts beautiful parks such as Cline Falls State Park and Smith Rock State Park for outdoor recreation and relaxation. Places of worship like St Thomas Catholic Church offer opportunities for spiritual growth and community involvement. Transportation is readily available with airports like Roberts Field-Redmond Municipal Airport nearby, making travel convenient for seniors who may want to visit family or explore new destinations. Overall, this part of Redmond provides a well-rounded and accessible living environment for seniors looking to enjoy their golden years in a vibrant community.

Physicians

• Rockpoint Dental (0 miles)
• Central Oregon Eyecare (0.7 miles)
• Family Care Center (1.2 miles)
• Orion Eye Center (1.3 miles)
• Redmond Internal Medicine (1.7 miles)
• Bend Dermatology - Redmond (1.7 miles)
• Cancer Care Of The Cascades (1.7 miles)

Restaurants

• McDonald's (0 miles)
• Taco Bell (1 miles)
• Diego's Spirited Kitchen (1 miles)
• Lucy's Taco Shop (1 miles)
• Wild Ride Brewing (1.1 miles)
• Subway (1.1 miles)
• Black Bear Diner Redmond (1.2 miles)

Cafes

• Big O Bagels (0.4 miles)
• Starbucks (0.9 miles)
• Full Throttle Java (1.1 miles)
• Dutch Bros Coffee (1.5 miles)
• Redpoint Climbers Supply (5.7 miles)
• County Line Coffee Company (8.8 miles)
• Tumalo Coffeehouse (10.7 miles)

Pharmacies

• Rite Aid (0.4 miles)
• Walgreens (1 miles)
• Redmond Pharmacy & Compounding Center (1.7 miles)

Parks

• Cline Falls State Park (0.8 miles)
• Redmond Caves (1.7 miles)
• Smith Rock State Park (6.8 miles)
• Peter Skene Ogden State Scenic Viewpoint (8.4 miles)
• Brasada Trails (10.6 miles)
• Tumalo State Park (11.8 miles)
• Robert Sawyer State Park (13.9 miles)

Hospitals

• Family Choice Urgent Care (0.9 miles)
• St Charles Medical Center-Redmond (1.7 miles)
• Medical St Charles Add to Favorites (14.4 miles)

Places of Worship

• St Thomas Catholic Church (1.5 miles)
• Powell Butte Christian Church (8.8 miles)
• Shiloh Ranch Cowboy Church (11 miles)

Transportation

• Leading Edge Jet Center (2 miles)
• Roberts Field-Redmond Municipal Airport (RDM) (2 miles)
• Prineville Airport (PRZ) (14.5 miles)