Brookdale Redmond

Pros

• The staff at Brookdale Redmond consistently demonstrates compassion and friendliness, providing comfort to residents and their families during challenging times.
• Many visitors praised the cleanliness and inviting atmosphere of the facility, making it feel welcoming for both residents and guests.
• Residents appreciate the variety of activities offered, which cater to different interests, creating a vibrant community environment.
• The food served at Brookdale Redmond received positive feedback for being tasty and well-balanced, with residents enjoying their meals.
• Families noted that the staff is responsive and attentive to questions or concerns, ensuring that residents’ needs are met promptly.
• The community provides convenient transportation options for residents, assisting with visits to doctors or shopping trips.
• Several reviewers highlighted the beautiful courtyard area, which offers a nice outdoor space for residents to enjoy fresh air and sunshine.
• The facility is regarded as professional and easy to work with during transitions, with staff making an effort to accommodate individual resident needs.

Cons

• The care team at Brookdale Redmond is often overworked due to chronic understaffing, which negatively impacts the quality of service provided to residents.
• Housekeeping services have been inconsistent, with reports of no cleaning for over four months, leaving common areas and resident rooms unkempt.
• Several reviews mention poor food quality and taste, describing the meals as terrible or inedible.
• There is a lack of sufficient activities for residents, particularly during certain months when no programming was offered.
• Some families felt misled by marketing and sales personnel regarding the level of care their loved ones would receive, leading to inadequate support for assisted living needs.
• Issues with laundry services being delayed or inconsistently done were noted repeatedly by multiple reviewers.
• The overall experience at Brookdale Redmond has been described as disappointing and not meeting expected standards of care, even prompting some families to move their loved ones out early.

Review

Brookdale Redmond is a senior living community that has garnered a range of opinions from families and residents, reflecting both commendable aspects and significant challenges. Many reviewers have praised the compassion and friendliness exhibited by the staff, particularly in the context of providing care for residents in advanced stages of illness, such as those on hospice care. Families have expressed their appreciation for the attentive nature of caregivers and staff members, remarking on how this supportive atmosphere can be incredibly comforting during difficult times. However, even amid this praise, one recurring theme across multiple reviews is the concern about staffing levels; many families highlighted that despite the friendliness of staff members, they often felt overworked or stretched thin due to being understaffed—an issue exacerbated at times by high demand.

Despite positive interactions with staff, several reviews point out substantial gaps in care quality and service delivery at Brookdale Redmond. For instance, families shared experiences related to inadequate housekeeping services that reportedly diminished for several months despite commitments for regular cleaning. Additionally, some caregivers voiced frustrations regarding limited activities available to residents. The lack of structured engagement was disappointing to many families who had hoped their loved ones would benefit from more frequent social interaction and entertainment options within the community. This absence raised concerns about fulfilling the holistic needs of residents beyond basic medical care.

When it came to dining experiences within Brookdale Redmond, opinions were mixed as well. While some family members noted that their loved ones enjoyed certain meals and appreciated having multiple choices for breakfast, lunch, and dinner, others were far less impressed with the food quality overall. Some described it as "terrible" or "inedible," casting doubt on the facility's ability to meet dietary expectations consistently. Critics indicated that poor meal quality contributed negatively to their overall experience at Brookdale Redmond—a crucial aspect given that dining plays a significant role in communal living environments.

The physical state of Brookdale Redmond was another focus point among reviewers; some visitors praised its clean and welcoming environment but also pointed out concerning cleanliness issues like stained carpets during tours. Residents commented on how this seemed inconsistent with their expectations for such a facility where comfort is paramount. While some felt warmly welcomed during tours due to friendly staff interactions—including engaging presentations—the practicalities like sizing of apartments left others wanting more space than was available.

Some families recounted their prior journeys before landing at Brookdale Redmond; past negative experiences with other facilities directly influenced their decision-making process when choosing Brookdale. They experienced improper care coordination or misleading information regarding what services could be provided upon moving in—feelings they hoped would not be repeated elsewhere led them here initially based on positive word-of-mouth recommendations from previous tenants’ experiences.

Ultimately, while there are strong assertions about the staff's kindness coupled with adequate amenities catered towards resident needs at Brookdale Redmond (like medication management), these do not fully overshadow most reviewers' critiques regarding consistency in service delivery or actions taken when commitments aren’t met amidst evident shortcomings surrounding housekeeping duties and recreational activities offered onsite. Families seeking assisted living solutions must weigh these factors carefully against what they deem necessary for their loved ones’ well-being while navigating a facility whose reputation is somewhat mixed yet appears determined—in certain aspects—to foster an inherently nurturing environment reflecting genuine care philosophy through its people while grappling with operational limitations stemming from understaffing hurdles ultimately leading potential clients toward cautious consideration rather than outright endorsement without reservations amidst varying personal narratives shared throughout review feedback pertaining specifically focused around this community experience over time within established contexts emphasizing caregiver involvement relationships built-in residence settings where trust becomes integral under challenging circumstances faced daily by those requiring assistance beyond typical everyday routines encountered outside traditional home life scenarios seen otherwise elsewhere typically expected thereupon viewing arrangements like discussed here above accordingly shed light onto broader facets impacting reality observed significantly present whilst engaging involved stakeholders intimately entwined throughout respective journeyed outcomes alike revealing deeper insights captured succinctly encompassing overall sentiments encapsulating lived realities detailed above ultimately illustrating multidimensionality characterizing senior housing options pursued collectively today!

Located in Redmond, Oregon, this area offers convenient access to a variety of amenities and services that cater to seniors. With several restaurants within a short distance, including Subway and Madaline's Grill & Steak House, residents will have plenty of dining options to choose from. For medical needs, there are multiple physicians and a hospital nearby, such as Orion Eye Center and St Charles Medical Center-Redmond. Pharmacies like Walgreens and Rite Aid are also easily accessible. Additionally, the area boasts several cafes for socializing over coffee, as well as parks like Redmond Caves and Cline Falls State Park for outdoor recreation. With the Roberts Field-Redmond Municipal Airport close by, traveling is convenient for those looking to explore beyond the local area. Places of worship such as St Thomas Catholic Church provide spiritual support for residents seeking community connections. This vibrant part of Redmond offers a blend of convenience, amenities, and recreational opportunities ideal for seniors considering senior living in the area.

Restaurants

• Subway (0.3 miles)
• Madaline's Grill & Steak House (0.3 miles)
• McDonald's (0.4 miles)
• Shari's of South Redmond (0.4 miles)
• KFC (0.7 miles)
• Taco Bell (0.8 miles)
• McDonald's (0.9 miles)

Physicians

• Orion Eye Center (0.4 miles)
• Central Oregon Eyecare (0.8 miles)
• Rockpoint Dental (0.9 miles)
• Family Care Center (1.5 miles)
• Bend Dermatology - Redmond (2.2 miles)
• Cancer Care Of The Cascades (2.2 miles)
• Redmond Internal Medicine (2.2 miles)

Hospitals

• Family Choice Urgent Care (0.5 miles)
• St Charles Medical Center-Redmond (2.3 miles)
• Medical St Charles Add to Favorites (13.7 miles)

Pharmacies

• Walgreens (0.6 miles)
• Rite Aid (0.8 miles)
• Redmond Pharmacy & Compounding Center (2.2 miles)

Cafes

• Starbucks (0.6 miles)
• Big O Bagels (0.8 miles)
• Full Throttle Java (1.4 miles)
• Dutch Bros Coffee (2 miles)
• Redpoint Climbers Supply (6.5 miles)
• County Line Coffee Company (8.4 miles)
• Tumalo Coffeehouse (10.3 miles)

Parks

• Redmond Caves (0.8 miles)
• Cline Falls State Park (1 miles)
• Smith Rock State Park (7.5 miles)
• Peter Skene Ogden State Scenic Viewpoint (9.2 miles)
• Brasada Trails (9.7 miles)
• Tumalo State Park (11.3 miles)
• Robert Sawyer State Park (13.3 miles)

Transportation

• Roberts Field-Redmond Municipal Airport (RDM) (1.3 miles)
• Leading Edge Jet Center (1.5 miles)

Places of Worship

• St Thomas Catholic Church (2.4 miles)
• Powell Butte Christian Church (8.4 miles)
• Shiloh Ranch Cowboy Church (10.2 miles)