Regency Redmond Rehabilitation and Nursing Center in Redmond, OR
Save
3025 Southwest Reservoir Drive, Redmond, OR 97756
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff were kind, compassionate, and very competent. They made residents feel truly cared for. They take very great care of bed-bound residents; they are a godsend. The team at Regency Redmond is outstanding and highly recommended. The nursing staff, office staff, activities coordinator, CNA care team, dietitians, and volunteers are wonderful beyond words. Everyone involved in residents' care contributes, with no one saying "that's not my job." Families feel the facility is a home away from home thanks to an engaged, caring, and dedicated staff.
The mother had to wait an entire hour for assistance after notifying the nursing staff that she had soiled herself, and she sat in urine and feces for two hours. The mother's dinner was sent to the wrong room, returned to the kitchen, and no one realized that she hadn't received her meal. When the dinner was finally brought, it was a turkey sandwich instead of the Alfredo meal she was supposed to receive, and the only alternative offered was hot soup, which was unsuitable due to thrush. These incidents raise serious concerns about neglect during the three-night stay and about staffing levels at the facility. The friend was placed in a single room lacking a bathroom and TV, a catheter was placed though not incontinent, and due to lack of movement she developed pneumonia and a pulmonary embolism, requiring transport back to the hospital after only three days. Regency Redmond was reportedly warned about a current employee who manipulated and extorted the elderly mother for her property, and the issue was ignored.Regency Redmond Rehabilitation and Nursing Center is best suited for families that prize a warm, relationship-driven atmosphere and want a facility where staff often feel like a connected, engaged team. The community earns praise for its veteran-focused care and for caregivers who demonstrate genuine compassion and commitment. When residents settle in, many reports describe a homey, accessible environment where staff across roles - nurses, CNAs, therapists, dietitians, and activity coordinators - work together to keep residents connected and cared for. This makes the center appealing to families who want their loved ones to feel seen, understood, and personally known by the care team.
That said, this is not the choice for families prioritizing flawless, consistently fast service and flawless day-to-day operations. Alternatives should be considered for those who require highly reliable response times, airtight supervision, and a proven track record of steady, uninterrupted care. The reviews suggest that when safety, timely assistance, and predictable routines matter most, other facilities may deliver more consistently on those fronts. If a plan hinges on universal, around-the-clock responsiveness and unwavering adherence to care schedules, it is prudent to explore other options.
The strong points - especially the evident dedication of staff and the facility's emphasis on veteran care - do offset some concerns, but not wholly. The positive experiences - staff who are described as caring, competent, and willing to go the extra mile - provide essential reassurance for families seeking a home-like setting. The sense that teams collaborate across disciplines and that residents are treated with warmth can meaningfully improve daily life, mood, and engagement for many long-term residents. In short, the pros create real value where care teams are stable, communicative, and consistently connected to residents' needs.
However, the most troubling evidence centers on gaps in basic day-to-day care. Reviews recount lengthy waits for assistance, with residents left in soiled conditions or without timely attention after signaling a need. Misdelivery or miscommunication around meals compounds frustration and can undermine nutrition during recovery. Some residents faced rooming challenges, including roommate configurations that limited privacy or access to bathrooms, and concerns about movement and mobility support that appear inconsistent. Several accounts point to therapy gaps - most notably a weekend lapse - that can stall progress and delay momentum in rehabilitation. Taken together, these operational flaws erode trust and safety, and they must be addressed urgently for the positives to fully outweigh the negatives.
From a decision-making perspective, this center's heartening, person-centered ethos is a meaningful asset, especially for families who can couple their oversight with ongoing, proactive engagement. Yet the troubling reports about neglect, miscommunication, and gaps in rehabilitation services cannot be dismissed. For families comfortable with frequent check-ins, direct conversations with administrators, and explicit, written care plans, Regency Redmond can still be a strong fit - so long as expectations are aligned with a clear plan to rectify staffing and process gaps. For those who cannot commit to vigilant oversight or who must rely on consistently predictable care, it is prudent to compare other communities with stronger staffing ratios and documented continuity in therapy and daily support.
In practical terms, evaluators should schedule visits at different times, request current staffing ratios by shift, and probe response times for call bells and needs, not just general praise. Ask to review the latest state inspection findings and to see a concrete care plan for mobility, nutrition, and fall prevention. Inquire about therapy scheduling, coverage on weekends, and how changes in a resident's condition are communicated to families. Also, given the serious concerns raised about safeguarding and potential misconduct, insist on transparent safeguarding procedures, regular family updates, and a clear, accessible pathway to report concerns without fear of retaliation. Regency Redmond remains a meaningful option for those who value a caring culture and veteran-centered approach - just ensure there is a robust plan to shore up the operational gaps that reviews repeatedly flag.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roberts (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency Redmond Rehabilitation and Nursing Center is a premier assisted living community located in the beautiful city of Redmond, OR. Our center prides itself on providing exceptional care and support to seniors who require assistance with their day-to-day activities.
Situated conveniently, our community boasts an array of amenities nearby. For those looking to satisfy their taste buds or enjoy a delightful dining experience, there are 17 restaurants just a stone's throw away. From casual eateries to fine dining establishments, residents have numerous options to choose from.
Nature enthusiasts will delight in the two parks situated close by. Whether it's taking leisurely strolls, enjoying picnics with loved ones, or simply admiring the serene surroundings, these parks offer a peaceful retreat for residents to unwind.
We understand the importance of accessible healthcare services, which is why we are surrounded by 15 physicians and two hospitals nearby. Residents can rest assured knowing that medical attention is readily available whenever needed.
Our community also caters to various needs by providing proximity to three pharmacies for convenient prescription refills and pharmaceutical needs. Additionally, two transportation services nearby ensure that residents can easily commute to appointments or explore the surrounding areas hassle-free.
For individuals seeking spiritual solace and community engagement, there is a place of worship within close vicinity where they can find comfort and connect with others who share their faith.
At Regency Redmond Rehabilitation and Nursing Center, we strive to create an inclusive environment that promotes independence and enhances quality of life for all our residents. With a range of amenities and convenient access to essential services nearby, our assisted living community offers a comfortable and supportive home for seniors in Redmond, OR.
Regency Redmond Rehabilitation and Nursing Center is located at 3025 Southwest Reservoir Drive, Redmond, OR 97756 in Deschutes County, Oregon
Regency Redmond Rehabilitation and Nursing Center on seniors.fyi includes 4 photos including images showing windows, interior, landscaping, trees, clouds, lobby, dining, decor, and more.
Regency Village at Redmond
Redmond, OR
Friendly, attentive staff in a welcoming, family-like atmosphere; clean facility with engaging activities.
Rockin' Chair Cottage
Redman, OR
Home-like assisted living with strong access to nearby health services and amenities.
Brookside Place
Redmond, OR
Single-floor layout with affordable pricing.
Brookdale Redmond
Redmond, OR
Compassionate staff and a welcoming, activity-rich community.
Ashley Manor Rimrock
Redmond, OR
Personalized care with daily living assistance, tailored meals, housekeeping, and coordinated health services in a homelike board-and-care setting.
Hospice of Redmond
Redmond, OR
Excellent access to nearby healthcare, dining, and transportation
Whispering Winds Retirement
Bend, OR
Positive resident and family testimonials; nurturing, engaging environment.
Awbrey Place Assisted Living and Memory Care
Bend, OR
Caring staff in a small, homey community with active social programs and memory-care focus.
Stone Lodge
Bend, OR
Clean, well-maintained facility with friendly staff and engaging activities; good value.
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Interior
Decor
Building
Bedroom
