Ashley Manor Rimrock in Redmond, OR
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Information last verified:
1600 Southwest Rimrock Way, Redmond, OR 97756
For more information about senior living options: (844) 490-3973
The staff are patient, caring, and helpful every day. The staff are kind, upbeat, and respectful to residents and their families. The leadership from Jessica and Olivia is strong and commendable. Families are kept informed about residents' well-being and ways to improve care. The facility is welcoming, clean, and among the friendliest environments. Ashley Manor is described as an amazing home that feels like a big family. The staff prioritize residents’ needs and treat them as individuals, not numbers. The director Kim is amazing and keeps families regularly informed.
A loved one’s room was filthy and his belongings were consistently missing. They did not keep his bed protector on, which ruined the $3,000 mattress, and many of his belongings were later gone. The reviewer felt the facility showed no compassion or care, and the father-in-law was naked much of the end of his life. The nurses were horrible, and calls for help could take over an hour, with staff appearing irritated when they finally responded. The reviewer described the place as the worst of society and claimed that negative reviews were removed.Ashley Manor Rimrock in Redmond is best suited for families seeking memory-care oriented assisted living with a warm, family-like staff culture and steady, engaged leadership. The community appears to be a good fit for residents with Alzheimer's or other forms of dementia who benefit from patient redirection, predictable routines, and ample social engagement in a calm, homey setting. Families ready to participate and stay informed will appreciate the clear communication from leadership and the visible commitment to individualized care. Prospective movers should also recognize that not every experience is identical; in some cases concerns about cleanliness, accountability, and staff responsiveness have been raised and deserve careful scrutiny during tours.
On the plus side, the consensus across most reviews is that the staff are caring, patient, and consistently upbeat. Leadership under Jessica and Olivia is described as supportive and hands-on, with staff going the extra mile, even visiting a resident in the hospital in their free time to check on them and reassure families. Residents are treated with dignity, and the environment is repeatedly praised as clean, welcoming, and homelike. The memory-care approach, clear communication with families, proactive engagement, and a strong sense of community, creates a reliable atmosphere where caregivers know residents by name and respond thoughtfully to distress or confusion.
However, there are sharp counterweights in the record. A few families report serious lapses: rooms described as filthy, belongings missing, and unsettling signs of neglect at the end of a loved one’s life. One account claims a bed-protector was not used during a death, with valuables left missing; another notes residents being left without appropriate privacy or timely humane care. Other reviewers describe nurses as slow to respond to falls and frustrated by calls. These accounts, whether isolated or not, raise questions about consistency, accountability, and the rigor of daily quality control.
Still, the weight of positive experiences cannot be ignored. The strongest case for Ashley Manor Rimrock rests on the depth of care, the intimacy of the team, and the focused attention to memory-care needs. Families repeatedly cite the ability to stay informed, the director’s steady communication, and a genuine sense that staff are more like a big, caring family than a generic facility. The commitment to empathy and personalized planning often mitigates the risk of systemic gaps, especially when care plans are revisited with families and when staff are allowed to tailor redirection and comfort strategies to individual residents.
For families deciding whether to move a loved one here, several practical steps are essential. Observe interactions between staff and residents, paying attention to how memory impairment is managed in real time. Ask about emergency response times, incident reporting, and how fall alarms are handled. Request copies of care plans and ask what memory-care training or certifications the team holds, plus how often their routines and activities are updated. Inquire about housekeeping standards, room upkeep, and how belongings are tracked. Finally, talk to multiple families with residents here to gauge consistency across shifts and seasons, and request a weekend or after-hours visit to see normal operations.
In sum, Ashley Manor Rimrock is a strong option for Redmond families needing memory-care assisted living with a warm community and engaged caregivers. It offers a compelling blend of compassionate staff, visible leadership, and a homelike environment that can support stability for dementia care. Those who require absolute guarantees around housekeeping or immediate nurse response may want alternatives or a firmer, data-driven tour; otherwise, careful due diligence, tours, direct questions, and reference checks, will reveal a facility with real strengths and a path to meaningful daily life for many residents.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roberts (2 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ashley Manor Rimrock in Redmond, OR is a board and care home that offers a comfortable and supportive environment for seniors in need of assistance with daily living activities. The community provides residents with a range of amenities to ensure their comfort and convenience.
Residents at Ashley Manor Rimrock can enjoy delicious meals served in the dining room, which caters to special dietary restrictions. Each resident's accommodation is fully furnished, creating a homely and inviting atmosphere. The community also offers beautiful outdoor spaces where residents can relax and enjoy the fresh air.
Housekeeping services are provided to ensure that residents' living spaces are kept clean and tidy. Move-in coordination is available to assist new residents in transitioning smoothly into their new home. Wi-Fi/high-speed internet and telephone services are also provided for resident's convenience.
The dedicated staff at Ashley Manor Rimrock are committed to providing personalized care services tailored to meet each resident's individual needs. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management is readily available. The community also offers coordination with health care providers as well as transportation arrangements for medical appointments.
In addition to meeting residents' physical needs, Ashley Manor Rimrock strives to promote an active lifestyle through scheduled daily activities. This helps to keep residents engaged and socially connected within the community.
Located in Redmond, OR, Ashley Manor Rimrock benefits from its convenient location near various amenities. With 4 cafes, 2 parks, 3 pharmacies, 15 physicians, 18 restaurants, 2 transportation options nearby, and even places of worship within close proximity , residents have easy access to necessary services and recreational opportunities.
Overall, Ashley Manor Rimrock provides a welcoming and supportive assisted living community where seniors can receive the care they need while enjoying a fulfilling lifestyle surrounded by amenities and a friendly environment.
Ashley Manor Rimrock is located at 1600 Southwest Rimrock Way, Redmond, OR 97756 in Deschutes County, Oregon
Ashley Manor Rimrock on seniors.fyi includes 6 photos including images showing landscaping, garden, interior, decor, bedroom, artwork, painting, shrubs, and more.
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