Ashley Manor Rimrock

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  • Interior

    Elegant seating area with floral artwork and comfortable chairs.

  • Decor

    A vintage-style clock stands prominently in a cozy interior with wall art in the background.

  • Bedroom

    A simple bedroom with a single bed featuring a wooden headboard, accompanied by a dresser and a lamp.

  • Landscaping

    A well-maintained garden in front of a suburban house.

  • Garden

    A vibrant garden with bright yellow flowers in front of a house on a sunny day.

  • Outdoor

    A vibrant garden with a variety of plants and flowers in an outdoor setting.

Ashley Manor Rimrock

1600 Southwest Rimrock Way, Redmond, OR 97756

For more information about senior living options: (844) 490-3973

4.5 from 20 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
1
1 stars
2

Assisted Living Board and Care Home

Overall Review of Ashley Manor Rimrock

Pros

  • pro The staff at Pacific Living Redmond are patient and attentive, helping Linda redirect her thoughts when she becomes upset.
  • pro Staff members at Pacific Living Redmond regularly check on residents even during their off hours, showing genuine care.
  • pro The leadership of Jessica and Olivia at Pacific Living Redmond is commendable and supportive.
  • pro Linda's family is kept well informed about her condition and care, enabling them to participate in decisions.
  • pro Jessica provides excellent advice and insight into the memory care process.
  • pro The staff at Pacific Living Redmond are kind, upbeat, and respectful to residents and families.
  • pro Pacific Living Redmond is described as a friendly, welcoming, and professional care facility.
  • pro The setting at Pacific Living Redmond is beautiful and the environment is clean and inviting.
  • pro Ashley Manor staff are loving, kind, and feel like a big family.
  • pro Kim, the director at Ashley Manor, is amazing and keeps families informed, making the final days comfortable and reassuring.
  • pro Ashley Manor staff provide exceptional care and are supportive to families through difficult times.
  • pro The Ashley Manor company is great, with loving and kind staff.

Cons

  • pro The room was filthy and the resident's belongings were missing; he died in bed without a bed protector, which ruined the mattress, described as a horrible place.
  • pro The nurses were horrible, and staff would sometimes take over an hour to respond when someone buzzed for help after a fall.
  • pro The facility did not care about its residents and showed no compassion toward them.
  • pro The reviewer called the place "the worst of society" and alleged that negative reviews are removed.
  • pro The father-in-law was left naked toward the end of life, indicating neglect and lack of proper care.

Review

Families shared a broad and heartfelt view of senior care in Central Oregon, with memories of both warmth and concern shaping how they describe their experiences. The reflections illustrate how memory care and assisted living communities are judged not only by the day-to-day routines, but by how leaders, nurses, aides, and administrators respond when a loved one is adapting to new needs, facing illness, or approaching the end of life. Across Pacific Living in Redmond and Ashley Manor, the stories highlight the power of compassionate, patient-centered care - and, in a few cases, the challenges that can test a family's trust.

One of the most uplifting accounts centers on Linda, a resident at Pacific Living Redmond who faces memory issues and moments of confusion. Linda's family notes that the staff are exceptionally patient, gently redirecting her when she becomes upset or forgetful. They describe a team that goes beyond the call of duty, with staff visiting Linda in the hospital during their own free time to check in and to let her know they're thinking of her. The leadership at the facility - specifically Jessica and Olivia - receives high praise for creating an environment where families feel informed and involved in Linda's care. The family expresses daily gratitude when visiting Linda and emphasizes their willingness to recommend Pacific Living Redmond as a safe, caring home for a loved one in need. The overall sentiment is that the facility's culture of communication, empathy, and continuity of care makes a real difference in Linda's well-being and in the family's peace of mind.

Not all stories, however, are uniformly positive. In one review, a loved one who stayed briefly at a different facility describes a troubling experience: rooms described as filthy, belongings missing, and a disturbing lapse in basic care during the end of life, including a bed-protector omission that allegedly damaged a costly mattress. The reviewer claims the staff showed little compassion and implies a lack of responsiveness and respect during a vulnerable time when a family should feel supported. This is portrayed as a stark contrast to the more favorable experiences described elsewhere, and it stands as a cautionary note about the importance of cleanliness, accountability, and compassionate end-of-life care in any community.

Within Ashley Manor, several reviewers specifically point to Jessica as a source of helpful guidance through the memory care journey. One person notes that Jessica provided valuable advice and insight into how memory care works, praising the staff as kind, upbeat, and respectful to both residents and family members. The sentiment is echoed in multiple short statements that the staff are pleasant, professional, and dedicated to creating a welcoming atmosphere. For many families, Ashley Manor feels like a place where warmth and attentiveness are the norm, with phrases like "one of the most friendly and welcoming care facilities" and "the cleanest, friendliest, most welcoming environment here in Central Oregon" illustrating a consistently positive impression of the environment.

Another recurring theme is the sense of belonging and family within Ashley Manor. A former employee speaks about working there for a year and describing the community as a big family. The endorsement includes a confident recommendation - "would 10/10 recommend" - reflecting pride in the workplace culture and the care the team provides. Families there recount appreciation for the dedicated women who cared for their sister and her husband from arrival through the difficult last days, with staff offering emotional support to the family as well. The notes speak to a holistic approach to care that honors both residents and their families during times of transition and loss.

In several testimonials, the staff's ongoing communication stands out as a hallmark of good service. People report that caregivers promptly notify families of changes or concerns and that they feel the loved ones genuinely enjoy their time at the facility. One reviewer emphasizes that the resident "really loves it there and loves all the staff," underscoring the positive emotional climate that staff can cultivate when rapport and trust are prioritized. This theme - clear communication paired with a caring, loving atmosphere - repeats across multiple comments and reflects what many families value most when entrusting someone they love to a care community.

Despite the many glowing notes, there are also pointed criticisms in the mix. One reviewer, in particular, accuses the facility of neglect and argues that negative reviews facing the community are being removed, questioning the honesty of the overall online reputation. The reviewer claims that nurses can be slow to respond, especially if a resident falls, and describes a personal experience in which timely help did not arrive promptly. This perspective serves as a stark reminder that, in end-of-life or memory-care settings, responsiveness and accountability are critical and that experiences can vary widely even within the same community.

Still another review highlights a different facet of Ashley Manor's leadership. A family member recounts the involvement of the director, Kim, who is described as amazing and as someone who kept the family informed about what to expect through the progression of Alzheimer's and dying. This account underscores the impact that strong leadership can have on families navigating difficult decisions and uncertain futures, reinforcing the idea that transparent communication and consistent updates are essential components of high-quality care.

Across these diverse experiences, a common thread is the commitment of caregivers to the people they serve and the families who love them. Positive notes celebrate patient, compassionate care; a sense of family; and leadership that communicates openly. Negative accounts remind us that cleanliness, accountability, timely assistance, and respectful treatment are non-negotiable expectations in any memory-care or residential setting. Taken together, these reflections illustrate the meaningful differences that staffing, leadership, and a culture of care can make in the lives of residents and their loved ones - and they highlight the ongoing importance of visiting, asking questions, and seeking transparent information when choosing a home for a dear family member.

Features

Housing

  • 15 resident community capacity 15 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roberts (2 miles away) Roberts (2 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ashley Manor Rimrock in Redmond, OR is a board and care home that offers a comfortable and supportive environment for seniors in need of assistance with daily living activities. The community provides residents with a range of amenities to ensure their comfort and convenience.

Residents at Ashley Manor Rimrock can enjoy delicious meals served in the dining room, which caters to special dietary restrictions. Each resident's accommodation is fully furnished, creating a homely and inviting atmosphere. The community also offers beautiful outdoor spaces where residents can relax and enjoy the fresh air.

Housekeeping services are provided to ensure that residents' living spaces are kept clean and tidy. Move-in coordination is available to assist new residents in transitioning smoothly into their new home. Wi-Fi/high-speed internet and telephone services are also provided for resident's convenience.

The dedicated staff at Ashley Manor Rimrock are committed to providing personalized care services tailored to meet each resident's individual needs. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management is readily available. The community also offers coordination with health care providers as well as transportation arrangements for medical appointments.

In addition to meeting residents' physical needs, Ashley Manor Rimrock strives to promote an active lifestyle through scheduled daily activities. This helps to keep residents engaged and socially connected within the community.

Located in Redmond, OR, Ashley Manor Rimrock benefits from its convenient location near various amenities. With 4 cafes, 2 parks, 3 pharmacies, 15 physicians, 18 restaurants, 2 transportation options nearby, and even places of worship within close proximity , residents have easy access to necessary services and recreational opportunities.

Overall, Ashley Manor Rimrock provides a welcoming and supportive assisted living community where seniors can receive the care they need while enjoying a fulfilling lifestyle surrounded by amenities and a friendly environment.

Nearby Places of Interest

Restaurants

  • Subway (0.5 miles)
  • McDonald's (0.6 miles)
  • Madaline's Grill & Steak House (0.6 miles)
  • Shari's of South Redmond (0.7 miles)
  • McDonald's (0.7 miles)
  • Taco Bell (0.8 miles)
  • KFC (0.9 miles)

Hospitals

  • Family Choice Urgent Care (0.6 miles)
  • St Charles Medical Center-Redmond (2.1 miles)
  • Medical St Charles Add to Favorites (13.9 miles)

Cafes

  • Big O Bagels (0.6 miles)
  • Starbucks (0.7 miles)
  • Full Throttle Java (1.3 miles)
  • Dutch Bros Coffee (1.9 miles)
  • Redpoint Climbers Supply (6.2 miles)
  • County Line Coffee Company (8.6 miles)
  • Tumalo Coffeehouse (10.4 miles)

Pharmacies

  • Rite Aid (0.6 miles)
  • Walgreens (0.7 miles)
  • Redmond Pharmacy & Compounding Center (2.1 miles)

Physicians

  • Rockpoint Dental (0.6 miles)
  • Orion Eye Center (0.7 miles)
  • Central Oregon Eyecare (0.8 miles)
  • Family Care Center (1.4 miles)
  • Bend Dermatology - Redmond (2 miles)
  • Cancer Care Of The Cascades (2.1 miles)
  • Redmond Internal Medicine (2.1 miles)

Parks

  • Cline Falls State Park (0.9 miles)
  • Redmond Caves (1.1 miles)
  • Smith Rock State Park (7.3 miles)
  • Peter Skene Ogden State Scenic Viewpoint (9 miles)
  • Brasada Trails (10 miles)
  • Tumalo State Park (11.4 miles)
  • Robert Sawyer State Park (13.5 miles)

Transportation

  • Roberts Field-Redmond Municipal Airport (RDM) (1.6 miles)
  • Leading Edge Jet Center (1.7 miles)

Places of Worship

  • St Thomas Catholic Church (2.1 miles)
  • Powell Butte Christian Church (8.6 miles)
  • Shiloh Ranch Cowboy Church (10.5 miles)

Frequently Asked Questions

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Nearby Communities

Assisted Living in Nearby Cities

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