Regency Park

Pros

• The staff at Regency Park is described as super friendly, caring, and compassionate, consistently treating residents with kindness.
• Residents and their families appreciate the nutritious and well-prepared food offered at the facility.
• Many reviewers highlight the positive and engaging activities available to residents, fostering a lively social atmosphere.
• The facility is noted for its clean environment and beautiful outdoor spaces, enhancing the overall experience for residents.
• Several families express gratitude for the excellent care provided by the staff, particularly in memory care situations.
• Reviewers report that management has been helpful and responsive to concerns raised by families.
• Many families feel that Regency Park offers a peaceful and loving environment for their loved ones.

Cons

• Some staff members at Regency Park were observed sitting on their phones and chewing gum, leading to lower ratings for staff friendliness due to lack of interaction with residents.
• The dietary kitchen overreacted to an allergy report by removing all baked goods from meals, causing confusion about what the resident could actually eat, and the issue was never resolved.
• Residents spent most of their time in a TV area with limited activities, only three activity sessions were noted during one reviewer’s multiple visits.
• A resident developed a bed sore that became an open wound requiring a wound vac, which the reviewer believes could have been avoided with better positioning and earlier recognition of the issue.
• Communication issues were prevalent; some family members reported not being contacted by sales staff after move-in or having messages lost between staff.
• There were complaints about cleanliness, including persistent odors in hallways and insufficient housekeeping services.
• Some residents did not receive scheduled showers without prompting from family members, despite promises of regular care.
• Food quality was criticized as basic, often served cold or repetitive, especially in the memory care unit.
• One reviewer expressed disappointment with staffing levels and suggested that employees seemed minimally trained and unconcerned for residents’ well-being in the memory care unit.
• Family members felt there was a lack of support for new residents in terms of orientation and social introductions upon their arrival at the facility.

Review

Regency Park Assisted Living has garnered a mix of responses from families regarding the quality of care and overall experience provided to their loved ones. On one hand, there are many who express satisfaction with the facility's amenities, staff friendliness, and living environment for residents. Several families have highlighted that their loved ones received excellent care within both the memory care and assisted living sections, noting how staff members demonstrated compassion and dedication to each resident’s well-being. Reviewers appreciated the engaging activities offered—such as singing sessions, story readings, and various group interactions—alongside nutritious meal options prepared by a seemingly hardworking kitchen team.

However, alongside positive experiences shared by numerous families, there are concerning critiques that paint a different picture of life inside Regency Park. Some families voiced frustrations related to staffing levels and the responsiveness of caregivers. Instances were reported where staff appeared inattentive or unengaged with residents; for example, some caregivers were noted sitting on their phones instead of interacting meaningfully with those in their charge. This lack of attention raised issues about proper supervision during shifts and sparked suggestions for increased rounds to ensure all staff remain focused on providing quality care.

The dietary kitchen faced backlash over how they handled food allergies when one family member reported a sensitivity to cottonseed oil. Rather than addressing the issue directly by adjusting specific meals or ingredients accordingly, the kitchen opted for an overreaching solution that removed essential baked goods entirely from meals for that resident. The communication breakdown surrounding dietary needs contributed to dissatisfaction among family members who felt repeatedly compelled to clarify what was permissible for their loved one's diet.

Many reviews also pointed out concerns regarding recreational activities offered at the facility. While some families highlighted engaging activities occurring daily, others cited experiences where residents congregated in TV areas without meaningful engagement or stimulation throughout the day except during scheduled meal times. Such discrepancies between advertised activities versus actual opportunities led some family members to feel that there ought to be more varied programming available for residents’ mental and emotional enrichment.

Concerns extended beyond mere engagement with activities into health management issues as well. One poignant review detailed how an avoidable bedsore became serious enough to require intensive medical intervention after insufficient attention was given early on at Regency Park. Frustration arose from what families believed should have been proactive measures taken by staff members trained in recognizing such conditions promptly rather than allowing them to develop into critical wounds demanding advanced treatments outside the facility.

On the operational front, communication failures surfaced frequently in several accounts where family members expressed discontent over being uninformed about significant aspects of their loved ones' transitions into life at Regency Park. From welcoming new residents without introductions or guidance around fitting into community life to failed follow-ups on promises made prior to moving in—families conveyed a deep yearning for clearer lines of communication between them and facility management personnel.

Despite these challenges echoed across various reviews—indicating potential operational improvements needed within certain departments—the consistent theme remained largely rooted in commendations towards staff warmth and attentiveness shown toward individual residents’ emotional needs. Positive sentiments were shared about how kindness radiated through interactions among workers during care provision while many families ultimately found comfort in knowing their loved ones felt happy overall amidst supportive surroundings—a testament worth considering when evaluating Regency Park's offerings amongst similar facilities within this sphere.

This part of Portland, Oregon offers a variety of amenities and services that may be appealing for senior living. There are several medical facilities, pharmacies, transportation options, restaurants, cafes, theaters, parks, places of worship, and hospitals within a short distance. The proximity to healthcare providers such as Providence Medical Group Saint Vincent and Legacy Good Samaritan Medical Center could provide peace of mind for seniors needing medical care. The availability of public transportation options like the Sunset Transit Center and Beaverton Creek MAX Station makes it convenient to get around the area. Additionally, the presence of parks like Washington Park and Tualatin Hills Nature Park offers opportunities for outdoor recreation and relaxation. Overall, this neighborhood in Portland provides a well-rounded environment with essential resources for seniors looking for a comfortable and convenient living situation.

Physicians

• Marshall, Katharine Providence Medical Group Saint Vincent (0.5 miles)
• Legacy Medical Group-Raleigh Hills (1.5 miles)
• Thomas D Kowalik MD - Orthopedic & Fracture Specialists (1.8 miles)
• Virginia Garcia Memorial Health Center (2.3 miles)
• One Medical (2.3 miles)
• Good Samaritan Building 1 (3.5 miles)
• The Portland Clinic (3.9 miles)

Pharmacies

• QFC Pharmacy (0.6 miles)
• Stone Age Farmacy PDX (0.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (2 miles)
• Rite Aid (2.2 miles)
• Walgreens (2.8 miles)

Transportation

• Sunset Transit Center (1 miles)
• Beaverton Creek MAX Station (3.5 miles)
• Amtrak (4.4 miles)

Restaurants

• Skyline Restaurant (1.6 miles)
• Chick-Fil-A (1.9 miles)
• Uwajimaya (2 miles)
• Five Guys Burgers & Fries (2.2 miles)
• Shake Shack (2.2 miles)
• Roxy's Island Grill (2.3 miles)
• McDonald's (2.6 miles)

Cafes

• Starbucks (1.9 miles)
• Aurora Coffeehouse PDX (2.9 miles)
• King's Hookah Lounge (3.6 miles)
• Panera Bread (4.4 miles)
• Black Rock Coffee Bar (4.7 miles)
• Coava Coffee Roasters (4.9 miles)
• Dutch Bros Coffee (5 miles)

Theaters

• Century Theater Cedarhill (2.5 miles)
• Regal Pioneer Place (4.2 miles)

Parks

• Albert Kelly Park (3 miles)
• Washington Park (3.2 miles)
• Fir Grove Park (3.5 miles)
• Florence Pointe Park (3.7 miles)
• Tualatin Hills Nature Park (3.8 miles)
• Terwilliger Playground (4 miles)
• Spring Garden Park (4.1 miles)

Places of Worship

• St John Fisher Church (3 miles)

Hospitals

• Legacy Good Samaritan Medical Center (3.5 miles)
• Shriners Hospitals For Children (3.6 miles)
• Doernbecher Children's Hospital (3.8 miles)
• Portland VA Medical Center (3.9 miles)
• Legacy Emanuel Childrens Hospital (5 miles)
• Randall Children's Hospital (5.1 miles)
• Legacy Emanuel Burn Center (5.1 miles)