Assisted Living at Summerplace

Pros

• The food at Summerplace Assisted Living has been consistently rated as great and enjoyable by residents.
• The community offers a cozy, family-oriented atmosphere where staff members show genuine care for the residents.
• Many staff members have longevity in their roles, indicating a positive work environment that contributes to resident satisfaction.
• There are activities available for active residents, helping them stay engaged and connected within the community.
• Staff members have been noted for their professionalism, kindness, and ability to communicate effectively with both residents and families.
• The facility is clean and well-kept, making it one of the nicer assisted living options available.
• Families appreciate the personalized attention provided during tours and the comprehensive information shared by staff about care options.
• Some staff members go above and beyond to provide outstanding support and comfort to residents, positively impacting their overall experience.

Cons

• The staff at Columbia Place do not pay much attention to the residents, providing minimal personal hygiene assistance and infrequent bathing.
• There are frequent delays in medication delivery, and residents go without their medications due to shortages.
• Communication from the facility is poor, as they often do not return calls and seem understaffed despite accepting more residents.
• Some staff members demonstrate a lack of professionalism and courtesy towards both residents and their families.
• The food service can be slow at times, leading to complaints from residents about meal timing.
• There are concerns about inadequate care for residents who require higher levels of assistance, particularly after illnesses or injuries.
• The lack of activities for residents has been disappointing due to pandemic-related cutbacks.

Review

Choosing the right assisted living facility for a loved one can be an incredibly challenging experience, filled with mixed emotions and complex decisions. The reviews of Summerplace Assisted Living illustrate the spectrum of experiences that families have encountered while entrusting their loved ones to this community. While some individuals expressed satisfaction with the quality of food and the overall environment, others voiced significant concerns regarding care standards and staff responsiveness.

Many family members highlighted positive aspects of Summerplace, such as its pleasant dining experience and comfortable living spaces. Residents often enjoyed meals in a communal setting, where they could socialize and partake in activities like gardening and walking groups. The facility is described as clean and well-maintained, suggesting that certain operational elements are functioning well within the community. Some reviewers appreciated the flexibility of staff members and their willingness to work closely with residents to ensure they received tailored care suited to their needs. This individualized approach resonated particularly with those who had experienced personalized attention during tours or interactions with staff.

However, despite these favorable highlights, numerous reviews pointed out alarming deficiencies in resident care at Summerplace. A recurring theme emerged around inadequate personal hygiene assistance; many residents were reported to bathe only once a week, which raised concerns about dignity and health among those requiring moderate to high levels of care. Additionally, issues arose around medication management; several reviews indicated delays in medication administration that became distressing for residents experiencing discomfort or pain.

One poignant narrative from a family member detailed their mother’s unfortunate experience after breaking her shoulder. They recounted instances where their mother was left unattended for extended periods while on the toilet—an ordeal compounded by understaffing issues at Summerplace. Despite efforts made by concerned family members to alert front desk personnel regarding urgent situations, responses often fell short of expectations; caregivers took too long to respond despite clear signs of distress from residents needing immediate assistance.

Reflecting on these experiences ignited fears about how residents were treated when not observed by family members—a sentiment echoed by others who had witnessed poor attitudes among certain evening staff members toward both residents and families alike. While there were commendable employees recognized for their kindness and attentiveness amidst turmoil, negative interactions marred some families’ experiences, revealing inconsistency in staff demeanor across different shifts.

In stark contrast to some negative assessments were poignant tributes to dedicated staff who genuinely cared for residents as if they were family. One reviewer noted how deeply appreciative they felt witnessing firsthand the dedication exhibited by caring employees amidst challenging circumstances—including COVID-19 restrictions—showcasing a commitment that transcended typical obligations tied merely to job requirements.

Ultimately, navigating assisted living options can lead to both hopefulness about community involvement alongside deep reservations regarding care effectiveness. Families searching for supportive environments must weigh these conflicting impressions carefully when considering Summerplace or similar establishments based on individual needs specificities surrounding caregiving approaches towards vulnerable populations adjusting within new environments altogether.

This area of Portland, Oregon, offers a diverse range of amenities and services that cater to seniors looking for convenience and comfort. With a variety of restaurants, cafes, pharmacies, physicians' offices, hospitals, parks, places of worship, and theaters all within a short distance, residents have easy access to everything they may need for day-to-day living. The proximity to the Portland International Airport also provides convenient travel options for those who enjoy exploring beyond the city. Additionally, the abundance of parks and green spaces in the area offers opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded environment for seniors looking to maintain an active lifestyle while having access to essential services.

Restaurants

• Taqueria Queretaro (1.2 miles)
• Jim Dandy Drive-In (3.3 miles)
• Escape Bar and Grill (3.5 miles)
• Park City Pub (3.9 miles)
• Roscoe's (4.2 miles)
• Bipartisan Cafe (4.3 miles)
• Jazzy Bagels (4.5 miles)

Pharmacies

• Rite Aid (1.5 miles)
• Walgreens (2 miles)
• Herbalist Farmer (2.2 miles)
• Rite Aid (2.5 miles)
• Rite Aid (3.3 miles)
• Walgreens (3.3 miles)
• Walgreens (3.7 miles)

Physicians

• Rockwood Medical Offices (2.5 miles)
• Eye Health Northwest (3 miles)
• The Oregon Clinic (3.1 miles)
• Adventist Medical Pavilion (3.5 miles)
• Dr. Steven Clark & Associates (3.9 miles)
• Sanjeev Jain (4 miles)
• PeaceHealth Family Medicine (4.4 miles)

Cafes

• Panera Bread (3 miles)
• Starbucks (3.2 miles)
• Dutch Bros Coffee (3.9 miles)
• Starbucks (4 miles)
• Dutch Bros. Coffee (4.5 miles)
• Black Rock Coffee Bar (4.7 miles)
• Black Rock Coffee Bar (6 miles)

Hospitals

• Adventist Medical Center (3.5 miles)
• Legacy Mount Hood Medical Center (4.8 miles)

Parks

• Heritage Park (4 miles)
• Clearmeadows Park (4.4 miles)
• Gresham Main City Park (4.5 miles)
• Tsuru Island (4.6 miles)
• Imagination Station (4.7 miles)
• Mt. Tabor Park - Off Leash Area (4.9 miles)
• Lents Park (5.1 miles)

Places of Worship

• East Hill Kid City (4.3 miles)
• St Henry Catholic Church (4.3 miles)
• St Rose Catholic Church (5.2 miles)

Theaters

• Century 16 Eastport Plaza (4.9 miles)
• Hollywood Theatre (5.8 miles)

Transportation

• Portland Airport Rental Car Center (5.5 miles)
• Concourse E (5.5 miles)
• Portland International Airport (PDX) (5.6 miles)
• Concourse C (5.6 miles)
• TSA Checkpoint A/B/C - Portland International Airport (5.6 miles)
• Alaska Airlines Lounge - PDX (5.6 miles)
• Concourse D (5.7 miles)