51485 Morson Street, La Pine, OR 97739
For more information about senior living options: (844) 490-3973
Loving care was provided to her husband in Memory Care at Prairie House. The Administration and Memory Care staff offered loving support. Zetta F felt a lot of love when she walked into Prairie House and the Memory Care Facility. She now has a big family at Prairie House. She cannot say enough praise for the care given by everyone there.
The staff are rude and dismissive. The director is argumentative and hung up on family members. Residents were left in soiled clothing and not bathed for days. The rooms smell of body odor and urine, with trash on the floor. Staff told family members they did not have time to help. The facility is not as advertised and the food is described as slop. The director would not take a resident back because it was inconvenient. The reviewers would not recommend Prairie House.Prairie House appears in multiple voices online as a place where experiences vary dramatically from one family to the next. On one hand, there is a clear pattern of serious concerns raised by several relatives about care quality, cleanliness, and communication with staff and administration. On the other hand, a single testimonial stands out for its warmth and appreciation of the memory care team, giving a rare counterpoint to the otherwise heavy critique. Taken together, the collection of reviews paints a complex picture of a facility that some view as attentive and compassionate in one setting while experiencing troubling neglect in others.
A recurring thread across the negative accounts is a sense of neglect and poor treatment of residents, accompanied by frustration with billing and administrative responsiveness. One review notes a payment dispute: Prairie House hired a contractor who completed work to an agreed price, but five months elapsed without payment, leaving the contractor feeling deeply disappointed and undervalued after delivering what they describe as above-and-beyond service. This financial delay seems to color the reviewer's perception of the facility's professionalism and reliability, suggesting that organizational issues may extend beyond immediate resident care.
Several accounts center on interactions with staff and the front office that families found disrespectful or dismissive. In one harsh description, a husband who is a resident reportedly received "negligent attention," with family members witnessing such neglect firsthand: staff allegedly told a daughter they did not have time, and when another daughter sought help by calling the director, she encountered argumentative behavior and an abrupt hang-up. These episodes emphasize perceived rudeness and a lack of responsive, compassionate engagement with residents and their loved ones, leaving family members feeling unheard and frustrated.
Food quality and the accuracy of online representation are another axis of complaint. One reviewer asserts that the meals served bear little resemblance to what is advertised on the Prairie House website, describing the actual food as "slop" rather than the prepared and appealing meals showcased online. This disconnect between marketing and daily experience contributes to a broader perception that the facility's portrayals do not reflect the reality on the ground, especially in terms of resident satisfaction and comfort.
The most troubling and specific allegations concern hygiene, safety, and the tone of the facility's leadership when addressing concerns. Multiple families describe residents remaining in filthy or soiled clothing for extended periods - some four to five days - without bathing, accompanied by strong odors and trash in rooms. In one particularly stark account, a family member had to retrieve and remove a soiled diaper using gloves after repeatedly asking staff for assistance, and they recall a staff response of "I don't have time" when attempting to address the situation. In another instance, the director is described as cutting off conversations mid-sentence and hanging up on family members, with a pointed reminder about not liking the tone of the call. The pattern of delayed or dismissed care, especially during acute health concerns, is reinforced by reports of ambulance involvement and prior hospitalizations that were allegedly mishandled or resisted by the facility, including a weekend discharge denial that left families feeling unsafe and unsupported.
Two reviews specifically touch on the hospital relationship and discharge practices, alleging that Prairie House would not facilitate timely releases when a patient needed to be discharged back home or to hospital care, particularly on weekends. The phrasing and emphasis suggest a tension between the facility's administrative operations and families' expectations for timely, patient-centered decision-making during medical events. The cumulative impression is of a care setting where urgent needs and respectful communication may not consistently align with the expectations families have for safety, dignity, and timely care.
Amid these widely voiced concerns, there is at least one distinctly positive note. A caregiver describes being in memory care for one year and expressing that the staff provided "loving care" and that the administration and memory care team offered substantial support. This reviewer emphasizes how the year has felt fulfilling, noting that their husband has settled in and that they experience a palpable sense of warmth and belonging when they visit. They describe the memory care community as feeling like an extended family, with familiarity among residents and staff, and express heartfelt gratitude to the team, specifically naming the positive impact of the memory care staff and administration.
Taken as a whole, the reviews illuminate a facility with a striking dichotomy: a handful of families report genuinely compassionate and supportive care in memory care, while others recount persistent problems with cleanliness, responsiveness, and safety that cast a long shadow over overall trust in Prairie House. The negative experiences center on unaddressed needs, rude or unhelpful staff interactions, and actions that families perceive as compromising the dignity and well-being of residents. The positive experience, though less common in the collection, underscores that when the environment and staff dynamics align, families can feel a deep sense of belonging and reassurance about their loved ones' care.
For anyone considering Prairie House, these accounts suggest that experiences may vary significantly depending on the department, staff on duty, and specific circumstances. Families might find value in seeking direct, current feedback from residents and their relatives, requesting transparent explanations for any delays in care or communication, and asking specific questions about hygiene, routine, and emergency procedures. The contrast between the positive memory care testimony and the broader concerns highlights the importance of visiting, observing daily operations, and evaluating how well a facility's stated values translate into consistent, compassionate care for every resident.
18 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Prairie House Memory Care Community in La Pine, OR is an exceptional assisted living community that specializes in memory care. Our dedicated team provides the highest level of care and support to our residents, ensuring their safety, comfort, and well-being.
Our fully furnished community offers a warm and inviting atmosphere that feels just like home. Residents can enjoy delicious meals served in our elegant dining room, where we are able to accommodate special dietary restrictions. Housekeeping services are provided to ensure that our residents have a clean and tidy space to live in.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet throughout the community. Residents can stay connected with family and friends or simply browse the web at their leisure. Our outdoor space allows residents to enjoy fresh air and take in the beautiful surroundings.
At Prairie House Memory Care Community, we provide a wide range of care services tailored to meet the unique needs of each resident. Our staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate any necessary medical care.
For those with dementia or mild cognitive impairment, we offer specialized memory care programming that focuses on engaging activities designed to stimulate cognitive function and promote mental wellness. Medication management is also provided to ensure that residents receive their prescribed medications on time.
Transportation arrangement for medical purposes and doctors appointments are available for our residents' convenience. Additionally, we are located near parks, pharmacies, restaurants, places of worship, and physicians' offices for easy access to essential services.
At Prairie House Memory Care Community in La Pine, OR, your loved ones will receive personalized care in a supportive environment where their comfort and well-being are our top priorities.
Prairie House Memory Care Community is located at 51485 Morson Street, La Pine, OR 97739 in Klamath County, Oregon
The array of features at Prairie House Memory Care Community significantly enhances the quality of life for residents experiencing dementia or Alzheimer's disease by addressing their unique needs comprehensively. Assistance with dressing and bathing fosters independence while ensuring hygiene, which can be particularly challenging. Medication management helps to prevent errors that can exacerbate health issues, while meal preparation and service cater to nutritional needs tailored for cognitive decline. Transportation arrangements ensure access to necessary medical appointments, promoting continuity of care in conjunction with coordination with healthcare providers, which streamlines treatment plans. The 24-hour supervision guarantees safety and immediate support, while specialized memory care programming and mental wellness initiatives provide engagement through therapeutic activities that stimulate cognitive function. Assistance with transfers and activities of daily living further empowers residents by maintaining dignity in routine tasks, encompassing a holistic approach to memory care that nurtures both physical and emotional well-being amidst the challenges posed by dementia or Alzheimer's disease.
Prairie House Assisted Living and Memory Care
La Pine, OR
Warm, family-like staff with personalized care and engaging activities.
Prairie House Assisted Living and Memory Care costs
Prairie House Assisted Living and Memory Care reviews
Prairie House Assisted Living and Memory Care images
Prairie House Assisted Living Community
La Pine, OR
24/7 supervision with broad amenities and personalized care
Prairie House Assisted Living Community reviews
Prairie House Assisted Living Community images
Around The Clock Home Services Oregon
La Pine, OR
Reliable, compassionate in-home care with punctual staff.
The Lodge
Bend, OR
Board-and-care home with ample shared spaces and outdoor areas.
Cottage Care Adult Family Home
Bend, OR
Prime Bend location with easy access to cafes, parks, pharmacies, physicians, restaurants, places of worship and theaters.
Cottage Care Adult Family Home costs
Cottage Care Adult Family Home images
Touchmark at Mount Bachelor Village
Bend, OR
Beautiful, resort-like setting with attentive staff and engaging activities.
Touchmark at Mount Bachelor Village costs
Touchmark at Mount Bachelor Village reviews
Touchmark at Mount Bachelor Village images
Mill View Memory Care
Bend, OR
Loving, family-like atmosphere with well-maintained, welcoming premises and engaging activities.
Mill View Memory Care costs
Mill View Memory Care reviews
Mill View Memory Care images
Pilot Butte Rehabilitation Center
Bend, OR
Caring, attentive staff prioritizes patient comfort and dignity.
Pilot Butte Rehabilitation Center reviews
Pilot Butte Rehabilitation Center images
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
