Pacific Grove Memory Care

Pros

• The caregivers at the Gardens are kind and compassionate, providing excellent care during difficult times.
• The staff at Grove and Garden go above and beyond to ensure residents are well taken care of, maintaining a clean environment and offering engaging activities.
• Family members appreciate the consistent communication from staff regarding their loved ones' progress and behavior.
• New residents have reported a positive experience, with family members noting that they seem happy and enjoy their time in the community.
• The quality of care, meals, and compassion of caregivers at The Grove exceed expectations compared to other facilities.
• Residents enjoyed a month-long respite stay with friendly staff who were attentive and responsive to their needs.

Cons

• The new leadership is incompetent and often absent, leading to a decline in the community's quality.
• Staff is treated extremely poorly, which negatively impacts resident care.
• The care and attention received were horrible, prompting a move just a month after arrival.
• There were instances when no caregiver was present in the common area, raising concerns about supervision.
• The memory care rooms are small and only allow for minimal furnishings, creating an uncomfortable living space.
• The facility felt dingy and depressing compared to other options available.
• Upon moving in, there was a lack of proper welcome or orientation for new residents, indicating poor organization and communication.

Review

The experiences shared by residents and their families regarding the various memory care facilities, particularly The Grove and Garden, reveal a mixed spectrum of satisfaction, challenges, and emotional journeys. The narrative surrounding these communities paints a complex picture that highlights both commendable aspects as well as significant areas for improvement.

On one hand, some families have expressed immense gratitude for the quality of care their loved ones received. For instance, one reviewer detailed a heartfelt account of their mother-in-law’s stay in the Gardens memory care unit. They praised the caregivers for their kindness and compassion throughout her journey, especially during her hospice care leading up to her passing. This sentiment suggests that there are dedicated staff members who genuinely prioritize the well-being of residents, offering emotional support during critical times.

In contrast to these positive experiences, there are alarming reviews indicating severe shortcomings in leadership and staff treatment, which ultimately impact resident care. One reviewer described frustrating encounters with the new management in 2023, citing absent leadership and poorly treated staff, which they believed contributed to a decline in overall community welfare. Such sentiments also echo issues faced by another family whose husband was moved after just a month due to inadequate care; they reported multiple emergency room visits due to neglectful attention from caregivers when he needed it most. These varying perspectives underline systemic problems that need urgent addressing to ensure quality service for all residents.

However, amidst the challenges faced by certain individuals within these facilities, there are several voices celebrating positive aspects of their loved ones’ experiences at The Grove and Garden. Families noted significant improvements compared with previous establishments like The Beehive and Brookdale. They highlighted compassionate caregivers who responded promptly to needs and requests while maintaining an atmosphere filled with smiles and friendly interactions. Many reviewers were pleased with how well-staffed the facility appeared to be, contributing to environments where cleanliness was prioritized alongside engaging activities designed for residents.

Despite these commendations about staff engagement and cleanliness across some facilities—one member pointed out that although memory care units consisted of shared rooms that felt small—there is still concern over lack of personal space accommodations such as televisions in private quarters. Such conditions could potentially lead to feelings of discomfort or confinement among residents who transition into this type of living situation.

Communicating effectively with families appears as another point needing improvement within some facilities reflected through the reviews provided; newcomers expressed disappointment concerning initial interactions upon arrival when office personnel were scarce on weekends or holidays. Potentially overwhelming transitions would benefit from clearer protocols in welcoming new entrants—from information packets detailing services offered to guidance on navigating staff roles—allowing families peace of mind right from the start.

Overall, while many families recount uplifting stories about dedicated care at The Grove and Garden—illustrating genuine connection between staff members and residents—it remains clear that systematic changes must happen within management structures to rectify ongoing complaints regarding inadequate supervision levels resulting from poor leadership decisions made this year onward. Balancing these varied perceptions will be essential not only for endorsing trust among current patrons but also ensuring prospective families feel confident placing their loved ones into any memory care facility long-term.

This area of Forest Grove, Oregon offers a variety of amenities that may be appealing to those considering senior living. With multiple restaurants such as McDonald's, Gales Creek Tavern, and Front Row Bar & Grill within close proximity, residents have convenient dining options. Nearby medical facilities like Dr Pace's Office and Mountainview Family Practice provide accessible healthcare services. In addition, there are several pharmacies in the area for easy access to medications. For recreation and leisure, there are parks like Orenco Woods Nature Park and Butternut Creek Park nearby. The presence of transportation options such as the Hillsboro Airport and TriMet MAX stations offer convenient travel opportunities. Overall, this part of Forest Grove provides a mix of essential services and recreational activities that could make it a desirable location for seniors looking for a comfortable and convenient living environment.

Restaurants

• McDonald's (0.1 miles)
• Great Northwest Ice Cream (2 miles)
• McDonald's (7.5 miles)
• Gales Creek Tavern (7.6 miles)
• Park Lanes Family Entertainment Center (8.5 miles)
• Front Row Bar & Grill (9 miles)
• Taco Bell (9 miles)

Physicians

• Dr Pace's Office (0.2 miles)
• Clemens Oral Surgery (0.7 miles)
• Mountainview Family Practice (0.7 miles)
• Cascade Medical Boutique (5.1 miles)
• Dr Chad Pfefer MD (5.2 miles)
• Davis Catherina-General Surgeon (5.3 miles)
• Hillsboro Orthopedic Clinic (5.3 miles)

Pharmacies

• Hillsboro Pharmacy United Drugs (4.9 miles)
• Hillsboro Pharmacy (5.4 miles)
• Walgreens (5.5 miles)
• CVS Pharmacy (6.5 miles)
• Rite Aid (6.5 miles)
• Walgreens (8.9 miles)
• Fred Meyer Pharmacy (9.2 miles)

Hospitals

• Tuality Community Hospital (5.4 miles)
• Tuality Health Education Center (5.4 miles)

Cafes

• Starbucks (6.6 miles)
• Starbucks (7.5 miles)
• Starbucks (8.3 miles)
• Dutch Bros Coffee (8.9 miles)
• Starbucks (9 miles)
• Black Rock Coffee Bar (11.4 miles)
• Aurora Coffeehouse PDX (14.5 miles)

Transportation

• Hertz Car Rental - Hillsboro Airport (6.9 miles)
• Hillsboro Airport (HIO) (6.9 miles)
• TriMet Quatama/NW 205th Ave MAX Station (9.7 miles)
• Beaverton Creek MAX Station (12.5 miles)
• Sunset Transit Center (14.9 miles)

Parks

• Orenco Woods Nature Park (8.8 miles)
• Hondo Dog Park (8.9 miles)
• Tamarack Park (9.1 miles)
• Butternut Creek Park (9.6 miles)
• Butternut Park (10.7 miles)
• Granada Park (11.6 miles)
• Burntwood West Upper Park (12.1 miles)

Theaters

• Regal Evergreen Parkway & RPX (10.6 miles)
• Century Theater Cedarhill (13.5 miles)