Churchill Retirement Assisted Living
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3800 Westleigh, Eugene, OR 97405
For more information about senior living options: (844) 490-3973
Mindy Maddy was an absolute pleasure to work with. This community is so involved with the local community. Jennifer always has something going on to give back to the community. Merrill Gardens had excellent food and nice caregivers. Seems like a fully-functioning retirement community with the restaurants and friendly staff. Clean, upscale retirement for a great friend. Older facility. Friendly staff. EXCELLENT PLACE TO LIVE AND GREAT RATES WITH MANY GOOD BENEFITS. GREAT STAFF SAFE CLEAN RESPECTABLE ESTABLISHMENT. The staff was friendly and the food smelled really good. The residents seem calm and relaxed.
The level of care for dementia residents is substandard and negligent. Many residents live in unacceptable filth and require a higher level of care than the facility provides. The facility seems focused on money, compromising safety and dignity of residents. The management structure is dysfunctional; the Residential Care Coordinator is dismissive toward line staff, lowering morale. Caregivers are paid very poorly, affecting care quality and staff retention. A severe privacy/security violation occurred when the NOC shift med aid allegedly leaves the medical records room door open and is accused of pocketing medications. Med techs and caregivers are spoken to rudely; residents deserve better respect. The facility is described as run-down with rotten buildings and unpleasant odors. A family reports a death linked to alleged neglect, including broken communication (fax) and a missed pacemaker check, with criticism of nursing and management. The kitchen manager was observed yelling at employees and setting unrealistic standards.The reviews present a strikingly mixed portrait of Churchill Estates Memory Care and the nearby facilities discussed in these messages. On one hand, there are numerous accounts from staff and family members describing a toxic, under-resourced environment where care for residents, especially those with dementia, is perceived as substandard or even negligent. On the other hand, there are threads of praise about certain staff members, community involvement, and positive day-to-day experiences that hint at a more complex reality behind the headlines. Taken together, the collection reveals a facility that is invoked with both strong criticism and moments of appreciation.
A prevailing thread across many reviews centers on fear that the center prioritizes profit over people. Several commenters argue that the care provided to dementia residents is not meeting basic expectations, with residents described as living in filth, and as needing a higher level of attention than the facility can or will supply. The sentiment conveyed is that long-term residency inappropriately extends beyond what would be best for residents, framed as a systemic focus on financial considerations rather than optimal care. Contributing to this view is a sense that the management structure is dysfunctional: a Residential Care Coordinator is depicted as dismissive toward line staff, fueling low morale, and pay for caregivers is described as poor, which, in turn, is linked to high turnover and a diminished quality of care.
Safety and privacy concerns prominently feature in several anecdotes. A particularly troubling claim involves a severe security violation that allegedly compromised patient privacy: a med aid on the night shift is described as leaving the medical records room with the door open and without staff present, a scenario that is said to breach HIPAA and confidentiality protocols. Accusations of other misconduct - such as the med aid allegedly pocketing medications and spreading misinformation - add to a sense that some staff members pose risks to resident safety and trust. These stories contribute to a broader wariness about the facility's governance and day-to-day operations.
There are deeply personal and painful accounts tied to specific incidents and outcomes. Several reviewers recount experiences that they interpret as failures of basic clinical judgment and communication. Examples range from delayed or negligent responses to urgent medical needs, to breakdowns in critical communication with doctors (including references to a malfunctioning fax machine that supposedly prevented timely doctor notes or ambulance calls). One family member describes the death of a father due to what they believe were preventable issues - pacemaker checks that were never completed and a breakdown in hospital transfer processes. The tone in these accounts is one of heartbreak and anger, with a sense that patients were let down at moments when reliable, attentive care was most needed.
Amid the heavy criticisms, there are concurrent reports that speak to positive experiences within the same environment. Some reviewers praise particular staff members and facets of the community. Mindy Maddy is singled out as a pleasant and helpful point of contact who answered questions and offered good suggestions. Other comments highlight community involvement, suggesting that the facility is connected with local initiatives and offers meaningful engagement opportunities for residents. Families report feeling reassured when staff communicate about falls, questions, or changes in condition, and some residents and relatives describe the atmosphere as calm, clean, and well-managed in certain wings or moments. Not all feedback is negative, and some reviewers praise the adaptability of the staff and the supportive presence of particular caregivers and leaders.
There are also notes about the physical environment and everyday life that color the overall impression. Some reviewers describe Churchill Estates as a welcoming, community-oriented place with pleasant surroundings and a sense of structure that appeals to families seeking stability for their loved ones. Others remark on less favorable conditions - older facilities, occasional strong odors in certain hallways, and perceptions of inconsistent experiences across shifts or departments. A few comments celebrate specific amenities or people, such as a resident-friendly salon, the presence of a friendly dog like Eli the golden retriever, and the availability of tours or lunches that help families assess whether the community could be a good fit. The divergence in these experiences underscores how the same facility can feel very different depending on the exact unit, staff on duty, and the individuals involved.
In the end, the collection of reviews paints a nuanced, at times contradictory, picture. There are clear warnings about unsafe conditions, alleged privacy violations, and a management culture perceived as driven by profit rather than patient welfare. Simultaneously, there are strong affirmations about caring staff, moments of genuine communication with families, and a sense of community and dedication that some residents and visitors experience firsthand. For anyone considering Churchill Estates Memory Care or related facilities, this mosaic of perspectives suggests that careful, in-person assessment is essential: talk to multiple staff members, observe how shifts are run, evaluate how care plans are followed, and see for yourself how safety, dignity, and daily quality of life are being prioritized day to day. The stories remind us that behind every review is a real person and a family seeking trustworthy care for someone they love.
83 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mahlon Sweet (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Churchill Retirement Assisted Living in Eugene, OR offers a range of amenities designed to provide comfort and convenience for its residents. With air-conditioning throughout the facility, residents can enjoy a cool and comfortable environment. A beauty salon is available on-site for residents to pamper themselves and stay looking their best. Cable or satellite TV is provided in each apartment, allowing residents to relax and enjoy their favorite shows.
The community operates transportation for residents, making it easy for them to get around town and run errands. A computer center is available for those who want to stay connected or need to complete online tasks. Devotional services are offered off-site for those who desire spiritual enrichment.
Residents can dine in the community's spacious dining room where restaurant-style meals are served. The fitness room provides a convenient space for seniors to engage in physical activity and maintain their health. All apartments come fully furnished, so there is no need for residents to worry about furniture arrangements.
For recreational activities, Churchill Retirement Assisted Living offers a gaming room, small library, and organized resident-run activities. Outdoor spaces including a garden provide opportunities for fresh air and relaxation.
The care services provided ensure that residents receive 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Special dietary needs such as diabetes diet are catered to by trained staff members. Medication management is also provided to ensure residents take their medication as prescribed.
Convenience is key at Churchill Retirement Assisted Living with move-in coordination services available to make the transition into the community seamless. Housekeeping services are provided so that residents can focus on enjoying their retirement without worrying about household chores.
Residents have access to Wi-Fi/high-speed internet throughout the community and telephone services should they need them. A wellness center is available on-site where seniors can take part in various health programs.
Within close proximity to Churchill Retirement Assisted Living are numerous amenities including cafes, parks, pharmacies, and restaurants. Additionally, there are nearby hospitals and physicians ensuring that residents have access to medical care when needed.
Overall, Churchill Retirement Assisted Living in Eugene, OR is a well-equipped community that offers a range of amenities and care services to enhance the quality of life for its residents.
This part of Eugene, Oregon offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several dining options nearby, including Mexican, fast food, and pizza restaurants, residents can easily access a range of culinary choices. The presence of pharmacies within close proximity ensures easy access to medication and healthcare supplies. Additionally, there are reputable hospitals and medical facilities nearby for any healthcare needs. For leisure activities, there are cafes for socializing over coffee as well as parks for outdoor relaxation and exercise. The availability of transportation options such as Amtrak also provides convenience for traveling within or outside the area. Overall, this area provides a blend of essential services and recreational opportunities that could make it an attractive option for senior living in Eugene.
Churchill Retirement Assisted Living is located at 3800 Westleigh, Eugene, OR 97405 in Lane County, Oregon
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