6800 South Granite Avenue, Tulsa, OK 74136
For more information about senior living options: (866) 208-4318
Overall Review of Montereau
Pros
The facilities are nice and there are lots of activities on offer.- The residents are great.
- The staff is courteous, friendly, and attentive.
- The facility is lovely and well maintained.
- The dining is outstanding with restaurant-style meals and multiple daily options.
- The facility feels like a resort with high-end furnishings and extensive amenities.
- The staff and services are professional and dedicated.
Cons
The executive management change has caused very high turnover and a staff retention problem, with maintenance and housekeeping delays leaving urgent requests unresolved for 3–6 weeks. - The in-house caregiving service has significantly deteriorated, including incorrect billing, lack of regular caregivers, scheduling problems, and poor communication about cancellations.
- Feedback to leadership seems to be ignored, forcing family members to handle administrative issues and undermining confidence given the high prices.
- Communications with the on-site doctor are non-existent for those not local, signaling inadequate medical coordination.
- Management refused to discuss an error in refunding the entrance fee, indicating a lack of transparency and accountability.
- The facility is described as very expensive and overpriced, accessible only to the very wealthy.
- On-site logistics issues include a surly front-desk staff, a non-functioning visitor toilet, a broken shower in the guest apartment, and outdated carpeting.
Review
Montereau is best suited for families seeking an upscale, campus-style continuum of care in Tulsa, where a resort-like environment pairs with on-site medical services, rehab and a broad menu of amenities. This is a place built to feel like a luxury residence: multiple dining venues, a spa and salon, on-site nurses and a physician, rehab wings, four restaurants, and easy access to social and cultural activities. For families prioritizing range of care in one setting, assisted living, memory care, and skilled nursing, Montereau presents a cohesive ecosystem designed to reduce transitions and keep loved ones engaged on a grand scale. The facility’s polish, staffing depth, and on-site offerings are meaningful advantages for those who can sustain the premium price.
Those who may want to consider alternatives are budget-conscious families or anyone with a priority on operational stability and transparent governance. Several reviews flag a troubling pattern of management turnover and cascading effects on mid-level and front-line staff. Maintenance delays, housekeeping cuts, and billing or scheduling glitches with the in-house caregiving service emerge as ongoing pain points. Also of concern are contract terms and refund issues that some residents encountered when plans changed. For families needing consistently predictable operations, or seeking a straightforward purchase-and-understand setup, the risk profile here suggests exploring other communities or demanding stronger commitments from leadership before committing.
The strongest positives, high-end amenities, attentive staff courtesy, and comprehensive care options, often offset several drawbacks in practical, daily terms. The campus feels polished and busy in a way that supports social engagement, with residents able to participate in diverse activities and outings, and with on-site therapy, nursing, and medical oversight available as needs evolve. The dining program, multiple venues, and on-site services create a self-contained lifestyle that can minimize the need for frequent moves. For families weighing the transition to long-term care, Montereau’s integrated approach can provide continuity of care and reduce stress when health changes occur, if the care team remains stable enough to deliver on promises.
Yet the cons are substantial enough to warrant serious consideration. Ongoing staff turnover at the administrative and support levels translates into slower maintenance responses, unfinished repairs, and inconsistent housekeeping. Billing and scheduling glitches with the in-house caregiving service create administrative friction and require families to act as theliaison, which undermines the premium experience promised by the price tag. Communication gaps with on-site clinicians can emerge when local family members are not nearby, and a few reviews recount friction around refunds and contract explanations. Taken together, these operational frictions can erode the otherwise strong value proposition unless leadership commits to concrete, sustained improvements.
Practically, families evaluating Montereau should insist on concrete, verifiable assurances before moving in. Have an attorney review the purchase or lease agreements to clarify refund terms, transfer options, and what is included in the monthly fee. Request candid conversations with executive leadership about staffing stability, turnover plans, and metrics for maintenance response times. Tour the facility at multiple times of day to observe how care is delivered, how residents use the spaces, and how quickly requests are fulfilled. Press for specifics on the in-house caregiving program: caregiver-to-resident ratios, scheduling reliability, and billing transparency. Clarify the memory care and rehab pathways, and confirm on-site physician availability and daily communication protocols with families.
In the end, Montereau delivers a compelling, luxury-forward environment with a full continuum of care, robust medical oversight, and abundant on-site amenities that can satisfy families seeking prestige and comprehensive services. The decisive question centers on predictability and financial comfort: can leadership demonstrate sustained, transparent governance and a track record of stable staffing long enough to justify the premium? If the answer is yes, Montereau stands out as a leading option for those who want a resort-like residence with integrated care. If the answer remains uncertain, especially around management stability, maintenance responsiveness, and contract clarity, explore alternatives at comparable price points or demand tighter guarantees from leadership before proceeding.
74 resident community capacity
1-bedroom apartments
Assisted Living
Memory Care
Skilled Nursing Facility
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Dining room
Financing advice
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Housekeeping services
Laundry
Move-in coordination
Outdoor space
Overnight guests
Party space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Swimming pool
Telephone
Wellness center
Wi-Fi/high-speed internet available
Tulsa International (9 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Walking wheelchair assistance
Concierge services
Planned day trips
Religious services
English
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