Montereau

Pros

• The residents at Montereau are great, creating a friendly and welcoming community.
• The facility is beautifully decorated, resembling a high-end resort with attractive furnishings.
• The dining options are excellent, offering multiple meal choices each day and catering to various dietary needs.
• Staff members are courteous and friendly, providing good care for the residents.
• Montereau offers a variety of engaging activities for residents, including arts and crafts, music, and outings.
• The cleanliness of the facility is commendable, with recent renovations enhancing its appeal.
• Residents reported positive experiences with rehabilitation services and support from nursing staff.
• Families appreciate the regular communication about their loved ones' care and well-being.
• The facility provides ample opportunities for socialization among residents through organized events and communal dining spaces.
• Montereau has a range of living options to accommodate different needs and preferences, making it an appealing choice for potential residents.

Cons

• The change in executive management has resulted in a high turnover of mid-level admin and lower-level staff, leading to a staff retention problem.
• Urgent maintenance requests often take 3 to 6 weeks to be resolved, indicating a lack of responsive service.
• Housekeeping services are frequently cut, not meeting the expectations set by the head contract.
• The in-house caregiving service has significantly deteriorated, with problems such as incorrect billing, scheduling issues, and a shortage of caregivers for required shifts.
• Feedback regarding staff working conditions seems to be ignored by executive management.
• Communication with the on-site doctor is virtually non-existent for those who do not live locally.
• Residents have reported that the facility did not live up to its website promises and that the agreement signed was poorly explained.
• Despite an initially positive impression, one potential resident experienced poor conditions upon arrival and chose not to move in, citing issues like surly staff and broken facilities.
• While some residents praised the facility's appearance and amenities, many noted that it is exceedingly expensive and may not provide value for money due to its high costs without satisfactory service levels.

Review

Montereau, a retirement assisted living facility, has garnered varied feedback over the years from residents and their families. On the one hand, many have praised the beautiful campus, high-end furnishings, and overall atmosphere akin to that of a luxury hotel or resort. Residents appreciate the attractive decor and cleanliness of the facility, emphasizing that it feels warm and inviting. The dining options are frequently highlighted in positive reviews; people commend the quality of food and variety available, with menus offering multiple choices each day and meal service included in residency fees. Many families find this aspect particularly impressive as it not only promotes good nutrition but also enhances social interaction among residents.

The range of activities provided at Montereau is another appealing feature for both current residents and prospective ones. Engaging community events organized primarily by residents themselves add to the vibrancy of life within its walls. There are opportunities for outings, music performances, arts and crafts classes, religious services, and more that cater to various interests among the elderly population. Feedback indicates that these activities create an environment where seniors can remain socially active while fostering connections with peers.

However, not all experiences at Montereau have been positive. Some review highlights issues stemming from management changes that have affected staffing levels dramatically. Reports indicate a high turnover rate among mid-level administrative staff as well as maintenance crews—an issue particularly pronounced in maintenance and housekeeping services. Urgent repair requests often take weeks to be addressed; many families express frustration at waiting periods ranging from three to six weeks for simple maintenance tasks such as fixing backed-up sinks or heating/cooling problems. Housekeeping services promised in initial agreements have also seen significant cuts during certain periods due to staff shortages.

Moreover, criticisms extend towards their caregiving services—their designated “in-house” service—which has reportedly deteriorated significantly over time. Families cite troubles with incorrect billing practices being consistent issues throughout several months in 2023-2024 period; unfortunately compounded by scheduling difficulties leading to caregivers either being absent without proper notice or instances of miscommunication when caregivers were alerted about hospitalization situations involving family members. These recurring administrative headaches leave some feeling overwhelmed with responsibilities they thought would be managed by professional staff.

While there were laudable aspects regarding care received during long-term stays within skilled facilities at Montereau’s campus—one reviewer notes exemplary treatment received by his mother—they also raised concerns about communication barriers experienced when dealing with on-site doctors from outside areas. Such gaps have led individuals contemplating placement for their loved ones into considering alternate facilities where they might receive easier access to medical updates or treatments tailored specifically to their conditions.

In one distressing account detailing an abrupt departure after just 7 months due largely to unmet expectations outlined prior via contract agreements upon signing up—this individual recommended taking legal advice before entering any agreement tied closely with Montereau’s offerings given their personal struggles navigating refund processes regarding entrance fee mishaps amid grievance filing attempts toward upper management therein which seemingly went unacknowledged. All considered together ,the mixed sentiment reflects how potential residents should conduct thorough research before committing financially or emotionally involved—as there exist both uplifting qualities celebrated widely alongside areas needing substantial improvement stemming chiefly through executive oversight adjustments impacting day-to-day operations behind-the-scenes across varying facets connected closely within Montereau's environment itself .

Pharmacies

• Drug Warehouse (0.4 miles)
• Act Pharmacy (0.7 miles)
• Walgreens (1.2 miles)
• Jombo's Island Style Dispensary (1.3 miles)
• Walmart Pharmacy (1.3 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.2 miles)

Restaurants

• Old School Bagel Cafe (0.7 miles)
• Charleston's Restaurant (0.7 miles)
• Whataburger (1 miles)
• Hideaway Pizza (1.2 miles)
• Olive Garden (1.3 miles)
• Lanna Thai Restaurant (1.4 miles)
• Beijing Gourmet (1.6 miles)

Physicians

• South Tulsa Optical (0.7 miles)
• Tulsa Eye Clinic (0.7 miles)
• Breast Specialists Of Saint Francis (0.8 miles)
• Eastern Oklahoma Orthopedic Center (0.8 miles)
• Allergy Asthma And Immunology Center P.C. (0.8 miles)
• Bregman Richard Warren Clinic Neurosurgery Tulsa (0.8 miles)
• Child Neurology of Tulsa (0.8 miles)

Parks

• Leake Park (1.1 miles)
• River Parks 96th and Riverside (3.5 miles)
• Terrace Park (4.3 miles)

Cafes

• Starbucks (1.1 miles)
• Cha Bubble Tea (1.4 miles)
• Dutch Bros Coffee (2 miles)
• Starbucks (2.8 miles)

Places of Worship

• Islamic Society of Tulsa (2.3 miles)
• Christ United Methodist Church (3.8 miles)

Hospitals

• Southwestern Regional Medical Center (2.7 miles)

Theaters

• Cinemark Tulsa (3 miles)
• AMC Southroads 20 (3 miles)