Maplewood Care Center in Tulsa, OK

Pros

• Meals are praised as very good for a care center.
• The staff are helpful.
• Major improvements have been made to the facility and staff members.
• Maplewood Care Center is under new ownership and new management, with an excellent commitment to quality care and service.
• The dining room is beautiful, with three meals a day and engaging activities for residents.
• The staff, including nursing, activities, and therapists, are described as caring and healthcare-centered.
• The facility has been renovated recently, with fresh paint and new floors, contributing to a more welcoming environment.

Cons

• The facility is poorly maintained and lacks warmth and comfort.
• The online photos are fake; the building is old, outdated, and falling apart.
• The place smells horrendous and residents live in filthy, disgusting conditions.
• Trash and debris litter the exterior, with dirty hygiene items, chairs, and papers visible everywhere.
• The staff are horrible and unprofessional, and the kitchen staff disregard residents' allergies.
• There are reports of abuse and neglect, with bed sores and safety being deprioritized.
• Management is disrespectful, manipulative, and dishonest, with calls for the facility to be shut down.
• The facility should be shut down due to unsafe and inhumane treatment of residents.

Review

Maplewood Care Center in Tulsa is best suited for families who are prepared to supervise closely, tolerate a high level of risk, and navigate ongoing quality questions in exchange for a lower price point. The current landscape shows a facility that can surprise with brief pockets of genuine care, but those moments are inconsistent and frequently overshadowed by serious safety, cleanliness, and management concerns. This community is not a solid default choice for seniors with substantial medical or daily living needs who rely on reliable staffing, predictable routines, and transparent operations. For families with limited options and the willingness to intervene directly, Maplewood may be a last-resort option; for most, it demands a strong contingency plan and constant oversight.

The strongest, if inconsistent, positives center on individual staff members and certain rehabilitative moments. When therapy staff like Shannon and Erica are present, residents report meaningful improvement in mobility and a sense of personal attention. Meals are described as good, and there are mentions of renovated spaces and active programming in some shifts. A few residents and families praise long-tenured staff and responsive social services, suggesting that competent, caring care can surface in this environment. The presence of dedicated activity directors and dining areas also signals that, on a better day or on a different unit, Maplewood can feel more like a home than a hospital. Yet these positives are fragile given the broader record.

The overwhelming weight of the reviews paints a far less flattering picture. Repeated warnings about neglect, unsafe conditions, and poor hygiene are hard to ignore: reports of bed sores, infestations, strong odors, and dirty rooms, along with perceptions of a culture that places blame on families or staff rather than addressing concerns. There are serious accusations of theft, mismanagement, and even unsafe medication practices, including accounts from agency clinicians describing dangerous lapses. The sentiment toward leadership and administration is consistently negative, with many accounts of unresponsiveness, staff turnover, and a perception that management prioritizes appearances or self-preservation over resident welfare. The contrast between the occasional warmth from frontline aides and the pervasive concerns about safety and dignity makes the decision-making calculus clear: the risk is substantial.

These dynamics mean Maplewood offsets its potential advantages only intermittently, and only for residents who can be safeguarded by rigorous, proactive family involvement and frequent on-site checks. Families should approach Maplewood with a plan that includes unannounced visits at various times, direct conversations with front-line caregivers, and a demand for transparent communication about incidents, wounds, falls, or allegations. Prospective residents should verify the current state of cleanliness, inspect common areas and resident rooms, and request recent inspection reports and staffing ratios. If a resident requires steady, high-quality wound care, highly consistent monitoring, or excellent responsiveness to calls and emergencies, Maplewood's drawbacks are unlikely to be tolerable.

Alternatives deserve serious consideration for anyone prioritizing safety, dignity, and predictable daily life. In Tulsa, facilities with higher and more consistent ratings, clearer incident histories, and demonstrated investment in staff development typically present a lower-risk landscape. When evaluating options, focus on verified safety records, transparent governance, and evidence of stable, compassionate caregiving across all shifts. Ask about prevention of falls, wound management, medication safety, and how staff accountability is maintained. Request references from multiple families, observe how staff interact with residents, and confirm that management is reachable, responsive, and willing to address concerns publicly rather than defensively.

In the end, Maplewood Care Center should be approached with caution and clear criteria. It is not a blanket recommendation for most families, especially those with significant medical complexity, mobility challenges, or a need for impeccable cleanliness and consistently proactive management. The best-fit scenario here involves vigilant families who can supplement care with hands-on oversight, insist on transparent reporting, and are prepared to pursue alternatives if conditions fail to improve. For those without the bandwidth to monitor daily care, the safer course is to seek other Tulsa options that deliver steadier reliability, clearer accountability, and a reputational commitment to safeguarding the well-being and dignity of every resident.

Restaurants

• Whataburger (0.2 miles)
• Hideaway Pizza (1 miles)
• Old School Bagel Cafe (1.1 miles)
• Beijing Gourmet (1.2 miles)
• Charleston's Restaurant (1.2 miles)
• Olive Garden (1.4 miles)
• Taco Bell (1.5 miles)

Physicians

• Breast Specialists Of Saint Francis (0.8 miles)
• Eastern Oklahoma Orthopedic Center (0.9 miles)
• Child Neurology of Tulsa (0.9 miles)
• Bregman Richard Warren Clinic Neurosurgery Tulsa (1 miles)
• Warren Clinic-Springer Building (1 miles)
• Charles Walter Garrett (1.1 miles)
• South Tulsa Optical (1.4 miles)

Pharmacies

• Drug Warehouse (0.9 miles)
• Walgreens (1 miles)
• Jombo's Island Style Dispensary (1.2 miles)
• Act Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Walmart Pharmacy (2.1 miles)

Cafes

• Starbucks (1 miles)
• Dutch Bros Coffee (1.4 miles)
• Cha Bubble Tea (1.6 miles)
• Starbucks (2 miles)

Parks

• Leake Park (1.3 miles)
• Terrace Park (3.5 miles)
• River Parks 96th and Riverside (4.3 miles)
• Florence Park (4.5 miles)

Places of Worship

• Islamic Society of Tulsa (1.5 miles)
• Christ United Methodist Church (3.3 miles)

Theaters

• AMC Southroads 20 (2.3 miles)
• Cinemark Tulsa (3 miles)

Hospitals

• Southwestern Regional Medical Center (2.9 miles)