Maplewood Care Center

Pros

• One reviewer expressed that the staff at Maplewood Care Center had been exceptionally wonderful during the pandemic, addressing any issues or questions quickly and professionally.
• A family member appreciated the caring nature of the workers at Maplewood, highlighting their efforts to set up window visits during COVID-19 to help residents connect with loved ones.
• Another reviewer found the facility's open area and scenic view of downtown Tulsa appealing and noted that residents were excited about activities like bingo.
• The dining room was described as beautiful, with three meals a day provided for residents, contributing to a home-like atmosphere.
• A visitor mentioned that the rooms and staff were nice, indicating an overall positive experience at Maplewood Care Center.

Cons

• Residents at Maplewood Care Center were ignored and neglected, with their safety not prioritized.
• Many residents developed bed sores, indicating poor care and attention from the staff.
• The facility had a foul odor, reeking of urine, and was unkempt with visible signs of neglect.
• Staff members were reported to be verbally abusive towards residents and unhelpful when assistance was needed.
• There were numerous incidents of theft, including personal belongings and financial items belonging to residents.
• The living conditions were described as dark, dirty, and claustrophobic, contributing to an overall negative atmosphere for residents.
• Reports indicated that emergency situations were poorly handled, leading to unnecessary delays in medical care.
• The facility has been criticized for having a significant pest problem, including roaches infesting the premises.
• Overall cleanliness standards appeared to be low, negatively impacting the living environment for residents.
• Several reviews mentioned that the quality of food and dining experiences varied greatly and often fell short of expectations.

Review

Maplewood Care Center of Tulsa has garnered a wide range of reviews, highlighting severe discrepancies in the quality of care and overall resident experience. Those who have had the unfortunate experience of placing their loved ones in this facility often recount tales of neglect and mistreatment, painting a vivid picture of a place that some describe as a nightmare. Many reviewers expressed deep concern over the residents’ well-being, noting instances of staff indifference towards those in need. Observations included residents displaying bedsores from head to toe, underlining a lack of proper attention and care. One reviewer highlighted the shocking treatment she witnessed, where a paraplegic resident was told to be ignored simply to avoid her demands for assistance.

The reviews are filled with disturbing accounts regarding the physical environment at Maplewood. Complaints about dark, poorly lit rooms with curtains drawn tight gave an impression akin to living in a dungeon. The pungent odor of urine permeating common areas only added to the sense of distress felt by family members visiting their loved ones. Some accounts revealed alarming scenarios; one reviewer described witnessing staff stepping over patients lying on the floor without offering help, underscoring an apparent culture of neglect within the facility.

Many families reported issues concerning theft and loss within Maplewood Care Center, raising serious concerns about security protocols for residents' belongings and finances. One individual recounted how her mother’s debit card was stolen and funds withdrawn during her short stay at the center. Additionally, multiple family members noted complaints regarding missing personal items such as clothing—a troubling indication that management may not prioritize safeguarding residents' belongings adequately.

Contrastingly, there were also positive remarks from reviewers celebrating the care provided at Maplewood following changes in ownership and management. Some families reported receiving attentive support from staff during challenging times such as the COVID-19 pandemic when visitations were limited. They praised the efforts made for virtual engagements with loved ones through window visits that fostered connection despite isolation requirements imposed due to health protocols.

Yet even amidst these affirming observations, other visitors compelled by distressing experiences continued to warn others against entrusting their loved ones to Maplewood Care Center. A specific incident involving one resident returning home with a broken ankle—an accident that went unreported—was particularly alarming for many families who expect transparency regarding any mishaps occurring during their loved ones’ stays.

Moreover, infestations such as roach sightings have been noted repeatedly across different reviews; these unsightly creatures invaded not just private rooms but also public areas too. There were unnerving allegations surrounding staff behavior characterized by verbal abuse toward residents or conflict among employees themselves instead of focusing on providing compassionate care—the very service expected from such facilities dedicated to assisting vulnerable populations.

In summary, perspectives on Maplewood Care Center reflect extreme variability—from dire warnings emphasizing negligence and unsafe conditions to endorsements praising improvements initiated under new leadership—but it remains evident that significant issues persist within its walls. While some families express gratitude for what they perceive as better services offered during tumultuous times like recent health crises, others remain haunted by harrowing tales that leave them questioning whether adequate change is achievable or if further action is necessary for reforming this establishment dedicated ostensibly to elderly care.

Restaurants

• Whataburger (0.2 miles)
• Hideaway Pizza (1 miles)
• Old School Bagel Cafe (1.1 miles)
• Beijing Gourmet (1.2 miles)
• Charleston's Restaurant (1.2 miles)
• Olive Garden (1.4 miles)
• Taco Bell (1.5 miles)

Physicians

• Breast Specialists Of Saint Francis (0.8 miles)
• Eastern Oklahoma Orthopedic Center (0.9 miles)
• Child Neurology of Tulsa (0.9 miles)
• Bregman Richard Warren Clinic Neurosurgery Tulsa (1 miles)
• Warren Clinic-Springer Building (1 miles)
• Charles Walter Garrett (1.1 miles)
• South Tulsa Optical (1.4 miles)

Pharmacies

• Drug Warehouse (0.9 miles)
• Walgreens (1 miles)
• Jombo's Island Style Dispensary (1.2 miles)
• Act Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Walmart Pharmacy (2.1 miles)

Cafes

• Starbucks (1 miles)
• Dutch Bros Coffee (1.4 miles)
• Cha Bubble Tea (1.6 miles)
• Starbucks (2 miles)

Parks

• Leake Park (1.3 miles)
• Terrace Park (3.5 miles)
• River Parks 96th and Riverside (4.3 miles)
• Florence Park (4.5 miles)

Places of Worship

• Islamic Society of Tulsa (1.5 miles)
• Christ United Methodist Church (3.3 miles)

Theaters

• AMC Southroads 20 (2.3 miles)
• Cinemark Tulsa (3 miles)

Hospitals

• Southwestern Regional Medical Center (2.9 miles)