Shelby Healthcare

Pros

• Heather is described as an answered prayer who goes above and beyond for the baby.
• Shelby Healthcare is praised for helping families through tough times and consistently going above and beyond.
• Clients highly recommend Shelby Healthcare for home healthcare needs.
• Shelby Healthcare provides excellent care and prioritizes patient safety and well-being.
• They hire experienced, good-hearted staff and maintain excellent communication with clients.
• Shelby Healthcare promptly and thoroughly assists with complex, last-minute healthcare needs.
• The organization strives to match patients with the right health workers who are kind and skilled.
• They go beyond medical care to show empathy and address individual needs, safety, and health.
• They keep out-of-town families updated weekly and make the process easy and comfortable, even during holidays.
• Shelby Healthcare is professional yet compassionate and easy to trust.

Cons

• They caution that Shelby Healthcare will say all the right words and make lots of promises, but not follow through.
• They haven't heard from Shelby Healthcare in seven days and consider their communication very poor.

Review

Shelby Healthcare has become a beacon of compassionate, patient-centered care for several families who have navigated difficult health journeys. In one account, Heather, a nurse on the team, is described as "an answered prayer" and someone who consistently goes above and beyond for their baby boy. This level of dedication has left a strong impression on families who have relied on Shelby for in-home support, comfort, and professional medical care during trying times.

Across many experiences, Shelby Healthcare is remembered for stepping in when families needed help most. The sentiment is clear: they have "helped my family through a really tough time" and have "really gone above and beyond every step of the way." For numerous clients, the organization is a trusted source for home healthcare, with consistent recommendations that reflect satisfaction with the quality and approach of the care provided. One reviewer even states a wholehearted, unambiguous endorsement: "I 100% recommend this organization for your home healthcare needs."

Not every voice is without caveats. One reviewer cautions prospective clients to be mindful: "BE CAUTIOUS - they will say all the right words and make lots of promises, but not follow through." This note is paired with a concrete concern about communication: "My daughter qualifies for 16 hours a day of PDN. Haven't heard from them in 7 days. Very poor at communicating." The presence of contrasting experiences underscores the importance of clear communication and reliability, even as many other accounts celebrate the organization's strengths.

For those who received care, Shelby Healthcare is described as genuinely caring and safety-focused. Several reviews praise the team for putting "the care and safety of the patients first," and for embodying a level of professionalism and warmth that feels both "professional yet compassionate." The collective tone from these accounts is that Shelby's staff are not only capable caregivers but also people who truly care about the well-being of their clients.

A distinguishing feature of Shelby's service, according to reviewers, is their proactive and personalized approach to staffing. They are said to "specially reach out and look for the right health worker for each individual patient," and the staff are described as "experienced and good-hearted people" who go "far and beyond for you." The individuals selected for families are repeatedly described as outstanding - "one of the nicest nurses we have ever met," with a very good heart and a strong commitment to the field. Communication is highlighted as a strong suit in many accounts: Shelby staff are seen as "excellent with communication," a trait noted as rare in the industry.

Beyond the technical aspects of care, several reviews emphasize the broader philosophy Shelby embodies. Healthcare, in these voices, "goes beyond just treating the medical end of it," involving empathy, soul, and individualized attention. One reviewer contrasts Shelby's approach with what they perceive as a more transactional industry mindset, noting that Shelby "looks out for the patient's unique needs, safety, health, etc and actually does their job" with genuine care. The takeaway is that Shelby's care is felt as holistic, respectful, and deeply human.

There are updates that reinforce the sense of reliability and responsive care, even in challenging circumstances. In one particularly telling note, Shelby stepped up "swiftly" to resolve a last-minute dilemma around care for the week, working through a holiday weekend with "unselfish, genuinely caring help from their nurses." The reviewer also mentions "great patience," acknowledging the emotional intensity that can accompany these situations and recognizing Shelby's team for remaining composed and supportive.

For families living outside the immediate service area, Shelby Healthcare has also demonstrated the ability to make the process of arranging care comforting and straightforward. They provided weekly progress updates and helped families feel confident that their loved ones were in "safe hands." This sense of reassurance is a common thread, contributing to the confidence that Shelby is a trustworthy partner when navigating long-distance care across state lines or during transitions between providers.

Finally, Shelby Healthcare has established a footprint as a new startup in Oklahoma City, with references to both professionalism and compassion in serving an elderly population. One reviewer singled out care for a father-in-law in his late 80s, noting that Shelby was "very professional yet compassionate in their service" and encouraging others to seek their services. Taken together, these testimonials paint a portrait of a growing organization that strives to combine skilled clinical care with genuine warmth and empathy, earning strong endorsements while also reminding prospective clients to clarify expectations and maintain open communication.

This part of Oklahoma City offers a variety of amenities that would cater to senior living. With several restaurants within walking distance such as Bar Arbolada, Tamashii Ramen, and Bricktown Brewery, seniors can enjoy a diverse culinary experience. Close proximity to hospitals like Valir Rehabilitation Hospital and St Anthony Hospital ensures quick access to medical care when needed. Additionally, cafes like Starbucks and Harvey Bakery & Kitchen provide opportunities for socializing and relaxation. There are also pharmacies nearby such as Walgreens and CVS Pharmacy for convenient access to medication. Parks like Edgemere Park and Davis Park offer opportunities for outdoor recreation, while theaters like Tinsel Town USA provide entertainment options. Overall, this area provides a balanced mix of dining options, healthcare facilities, recreational areas, and transportation services making it a suitable choice for senior living in Oklahoma City.

Restaurants

• Bar Arbolada (0.3 miles)
• Tamashii Ramen (0.4 miles)
• Riviere Modern Banh Mi (0.4 miles)
• Bricktown Brewery (0.5 miles)
• The R&J Lounge and Supper Club (0.6 miles)
• The Jones Assembly (0.6 miles)
• Fassler Hall (0.6 miles)

Hospitals

• Valir Rehabilitation Hospital (0.5 miles)
• St Anthony Hospital (0.6 miles)
• Presbyterian Hospital (1.2 miles)
• VA hospital (1.5 miles)
• Integris Physicians Building D (5.3 miles)
• Kevin O'Neal, DO (5.3 miles)
• Kimzey Mike-Oklahoma Center-Orthopaedic (5.8 miles)

Cafes

• Starbucks (0.6 miles)
• Harvey Bakery & Kitchen (0.9 miles)
• Starbucks (3.7 miles)
• Panera Bread (5.3 miles)
• Starbucks (5.7 miles)

Physicians

• SSM Health Neurosciences (0.7 miles)
• Mcbride Orthopedic Hospital Physicians-Midtown (0.7 miles)
• Oklahoma Blood Institute (1 miles)
• Oklahoma Allergy and Asthma Clinic (1.3 miles)
• The Children s Hospital Ophthalmology (1.4 miles)
• Trang Leim Q DO (2.5 miles)
• Red Rock Behavioral Health Services (3.3 miles)

Places of Worship

• St Luke's United Methodist Church (1 miles)
• Life Church TV Midwest City (6 miles)
• Mayflower Congregational Church (6 miles)

Pharmacies

• Homeland (1.4 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.5 miles)

Parks

• Edgemere Park (3.7 miles)
• Davis Park (5.5 miles)
• Hefner Park (6.1 miles)

Theaters

• Tinsel Town USA (4.8 miles)

Transportation

• Will Rogers World Airport Car Rental Center (6.1 miles)