FountainBrook

Pros

• Many families express gratitude for the attentive and loving care provided to their loved ones at Fountain Brook, highlighting the staff's commitment to treating residents like family.
• Residents appreciate the clean and well-maintained facilities, noting that the community is inviting and comfortable.
• The variety of activities available at Fountain Brook, such as Bingo and exercise classes, impresses both residents and families, contributing to a vibrant community atmosphere.
• The food served at Fountain Brook receives positive remarks from both residents and their families, with many stating it is enjoyable and nutritious.
• Several reviews commend the friendly staff for their dedication to resident well-being, emphasizing the compassionate nature of their care.
• Families have found good communication from staff regarding the care of their loved ones, ensuring they feel informed throughout their stay.
• Some former employees highlight the sense of camaraderie among staff members who strive to provide quality care despite challenges in staffing.

Cons

• The head nurse at Fountain Brook was found to be less than truthful and forthcoming about the treatment plan for residents.
• The general manager showed more concern for occupancy rates than for patient care.
• Memory care staff were described as rude, unresponsive, and not cohesive in their approach to caregiving.
• There was a significant issue with meal timing, resulting in residents receiving cold food due to long wait times.
• The facility was reported as being understaffed, leading to inadequate attention and care for memory care residents.
• Activities and social stimulation in the memory unit were noted as nonexistent, with residents left unattended for long periods.
• A family's experience included losing over $5,000 when they removed their loved one due to poor care without being informed of a required notice for refund eligibility.
• The director was perceived as harsh, insensitive, and unresponsive to concerns raised by family members.
• Some caregivers at the facility were described as not performing well in providing adequate support to residents.

Review

Fountain Brook Assisted Living & Memory Support has garnered a mix of feedback from families and staff regarding the care and services provided to residents. Many reviewers expressed satisfaction with the facility's cleanliness and modern amenities, noting that it stands out in its price range for both staff attentiveness and overall environment. Several were particularly pleased with the memory care unit, highlighting the dedication of staff members who show love and concern for residents suffering from Alzheimer’s and dementia. Activities such as Bingo and exercise sessions were regularly mentioned, illustrating the community's efforts to keep residents engaged despite some individual experiences.

Residents generally spoke positively about their interactions with staff, describing them as friendly, accommodating, and genuinely caring. Families appreciated being kept well-informed about their loved ones' conditions during their stay. The dining services also received praise; many commented on the quality of food served in the community, with one resident’s family member enthusiastically stating that “Papa says great food.” These accounts paint a picture of a nurturing atmosphere where both residents and visitors feel valued.

However, contrasting experiences emerged regarding specific care levels in memory support. Some families reported immense challenges when it came to timely meal delivery for residents in the memory care unit. Instances were highlighted where cold meals were served due to long wait times, indicating potential logistical issues within the kitchen and dining service operations. There was a call for management to address these concerns during inspections or assessments by prospective families considering memory care options.

More severe criticisms arose from some families who painted a troubling picture of staffing inadequacies and disengagement among caregivers in memory care settings. One family shared alarming observations about under-staffing leading to insufficient assistance for personal care activities such as showering or cleaning rooms. The lack of engagement in social activities was another major complaint; they noted that many residents seemed neglected – left in front of television screens without any real interaction or stimulation throughout significant portions of their day.

There were also discernible frustrations directed at management practices within Fountain Brook. Some reviewers felt that administration was more focused on occupancy rates than on individualized patient care—a sentiment echoed by former employees who experienced inadequate support from higher-up personnel. Instances where concerns were raised by both staff and family members often went unaddressed, contributing to an atmosphere of discontent among caregivers trying their best under challenging circumstances.

Overall, while many families found comfort in knowing their loved ones received excellent basic services at Fountain Brook Assisted Living & Memory Support—citing good food quality and clean facilities—issues around staffing levels in specialized units like memory care cannot be overlooked. Families navigating this critical decision for their loved ones are encouraged to weigh these mixed reviews carefully before making choices regarding assisted living facilities like Fountain Brook, ensuring they align closely with individual needs for adequate daily living support. Ultimately, fostering open communication between families, caregivers, and management will be crucial in addressing existing shortcomings while enhancing positive experiences within this community setting.

This part of Midwest City, Oklahoma, offers a variety of amenities and services that cater to senior living. With multiple dining options such as Braum's, Cheddar's Scratch Kitchen, and Boomerang Diner within a short distance, residents can enjoy a variety of cuisine choices. Additionally, there are several healthcare providers nearby including Renee Roy and Midwest Pain Consultants for convenient medical care. Pharmacies like Walgreens and CVS are also easily accessible for medication needs. For recreation, parks like Happy Tails Dog Park and Kiwanis Park provide opportunities for outdoor activities. Places of worship such as Choctaw Road Baptist Church and Life Church TV Midwest City offer spiritual support. Overall, this area provides a mix of essential services and recreational facilities that would be beneficial for seniors looking to settle in a welcoming community.

Restaurants

• Braum's (1.4 miles)
• McDonald's (2.6 miles)
• Boomerang Diner (3.5 miles)
• Cheddar's Scratch Kitchen (3.8 miles)
• Chick-Fil-A (3.9 miles)
• Bricktown Brewery (4 miles)
• Braum's (4.1 miles)

Physicians

• Renee Roy (1.4 miles)
• Vision Source Midwest City (1.4 miles)
• Ruffin Jr Larry DO - Alliancehealth Medical Group (2.5 miles)
• Midwest Pain Consultants (2.5 miles)
• Kelley Family Clinic (3.5 miles)
• Muhammad Amin MD (3.8 miles)
• Tinker AFB Medical Clinic (5.1 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.6 miles)
• Country Boy Pharmacy (3.6 miles)
• Walgreens (3.9 miles)
• Walmart Pharmacy (4.3 miles)
• CVS Pharmacy (4.4 miles)

Hospitals

• St Anthony East (2.6 miles)
• Cedar Ridge (7 miles)
• VA hospital (9.7 miles)
• Presbyterian Hospital (10 miles)
• St Anthony Hospital (11.2 miles)
• Valir Rehabilitation Hospital (11.2 miles)
• Kimzey Mike-Oklahoma Center-Orthopaedic (11.7 miles)

Parks

• Happy Tails Dog Park (3.2 miles)
• Kiwanis Park (3.5 miles)

Places of Worship

• Choctaw Road Baptist Church (3.7 miles)
• Life Church TV Midwest City (4.8 miles)
• First Baptist Moore (10.9 miles)
• St Luke's United Methodist Church (10.9 miles)

Cafes

• The Simple Brew (9.5 miles)
• Starbucks (10.3 miles)
• Harvey Bakery & Kitchen (10.9 miles)

Theaters

• Tinsel Town USA (10.3 miles)