Colonial Manor Nursing Home

Pros

• The facility has new owners and is making positive changes.
• The staff is caring and goes above and beyond to make the facility feel like home.
• The staff delights in serving others and takes joy in putting smiles on residents' faces.
• Residents are the reason the staff come to work, not the paycheck.
• The community is compassionate with strong, good communication among colleagues.
• It is family-oriented among workers and residents, creating a home-like atmosphere.
• The staff is friendly, welcoming, and truly cares about the residents.
• The facility is clean, well-maintained, offers activities, and has improved its reputation under new management.

Cons

• The facility is described as horrible and extremely dirty, with residents not receiving medications on time and the director of nursing not knowing what she's doing.
• The staff are rude and the administrator is money-hungry, indicating poor leadership and care.
• Turnover is unbelievable, with employees treated badly and caregivers who don't seem to care about the residents.
• The building is old and dirty, and there was an incident where an expired resident was treated in front of staff due to missing paperwork, which was traumatizing.
• The place is chronically understaffed, with schedulers unwilling to help and shifts that feel illegally long.
• Communication is poor, with residents' families unable to reach anyone by phone and voicemails pointing to unavailable staff.
• The food is poor or "meh," and some residents are unhappy with meals.
• Several reviewers urge others to avoid the facility or even shut it down, claiming it's unsafe for loved ones.

Review

Colonial Manor appears to be a place full of contrasts, reflecting a facility that has recently come under new ownership and is trying to chart a course toward positive change. The tone from some residents and family members is hopeful and welcoming, with an emphasis on personal warmth and a homey atmosphere. One caller, Mary, introduces herself as the first face visitors meet and notes that she takes that responsibility seriously, expressing joy in serving others and pride in the daily blessings that come with caring for the residents. She frames the facility as a place where love and light are intended to guide interactions, and she invites others to come see the positive energy for themselves.

Other voices echo that same focus on compassion and heartfelt care. Melanie, a Certified Nursing Assistant who has been there for about a year, highlights the emotional and practical support she sees - compassion for residents, strong teamwork, and a robust sense of communication among staff. She recounts a specific act of generosity during a difficult Christmas period when coworkers pitched in to help with transportation during bad weather, underscoring a culture where colleagues look out for one another. For Melanie, Colonial Manor feels less like a job and more like a place to call home, with a community that feels closely knit and family-oriented.

Beyond these personal testimonials, there are several accounts praising the overall staff environment and the sense that the facility strives to be a strong support system for both residents and their families. Multiple reviewers describe friendly, caring staff who go out of their way to ensure residents are treated with respect and dignity. There are mentions of communication that works well among team members, of staff who know residents by name, and of situations where the care team's dedication shines through in day-to-day interactions, activities, and the general atmosphere of the building. A recurring theme is that the people who work there care deeply about the residents and want to maintain a warm, welcoming environment despite the inherent challenges of long-term care.

Yet, the picture is far from uniformly positive. A significant portion of the feedback paints Colonial Manor in a harsher light, focusing on understaffing, delays in medication administration, and criticisms of management. One reviewer describes the building as dirty and laments that residents do not receive timely medicines, labeling the director of nursing as lacking clarity. The frustration extends to scheduling and staffing practices, with complaints that staff are not consistently available and that long shifts or overwork can become untenable. The sentiment is that a lack of sufficient staff and the frustrations of administration can undermine the quality of care and the residents' daily experience.

There are even more pointed and alarming anecdotes that some readers would rather not encounter. A few reviews recount specific safety and quality concerns, including reports of a sad and traumatizing incident involving an expired patient and dissatisfaction with paperwork and procedures surrounding end-of-life care. Other comments describe rude interactions with administrative staff, unhelpful receptionists, and a general sense that some higher-ups are out of touch with the realities of daily caregiving. In these voices, the facility is described as lacking urgency, with phrases that express strong opinions about the need for major changes or even shutting the place down.

Nevertheless, several family members and former residents offer a counter-narrative: improvements under new management, better communication, and a more responsive nursing team. A former relative notes that the facility used to be viewed more negatively but that improvements have been made, with management taking questions seriously, addressing requests promptly, and working to create a more pleasant living environment for residents. Positive words about cleanliness, engaging activities, and respectful treatment of residents by nursing and office staff appear in multiple accounts, even among those who still voice concerns about specific operational hurdles.

Taken together, the reviews present a complex picture of Colonial Manor. On one hand, there are strong endorsements of compassionate, dedicated staff, a sense of family and community, tangible acts of care, and optimism about improvements under new ownership. On the other hand, there are persistent and serious concerns about staffing levels, timeliness and quality of clinical care, administrative communication, and safety incidents. The honest, sometimes contradictory experiences suggest that the facility's performance may vary by shift, by department, and over time, with residents and families encountering markedly different realities depending on when and how they interact with the staff and administration.

For families considering Colonial Manor, the takeaway is that a visit and a conversation with current residents and staff could be very informative. Questions about staffing coverage, medication administration times, cleanliness, and how management handles concerns or complaints may reveal a clearer picture of the conditions at a given time. The testimonials collectively point to a place with genuine care and a hopeful trajectory, while also signaling the need for vigilance and proactive engagement to ensure that every resident experiences the reliability, respect, and quality of care that all families deserve.

Located in Oklahoma City, this area offers a variety of amenities and services within close proximity. With numerous dining options such as the Boomerang Diner and Cheddar's Scratch Kitchen, residents can enjoy delicious meals without traveling far. For medical needs, there are several physicians and hospitals nearby, including Ruffin Jr Larry DO at Alliancehealth Medical Group and St Anthony East hospital. Additionally, pharmacies like Walgreens and CVS provide convenient access to medications. Places of worship such as Life Church TV Midwest City cater to spiritual needs, while parks like Kiwanis Park offer opportunities for outdoor recreation. Overall, this area provides a mix of convenience and comfort for seniors looking to settle down in a welcoming community in Oklahoma City.

Restaurants

• Boomerang Diner (0.1 miles)
• McDonald's (0.9 miles)
• Cheddar's Scratch Kitchen (1 miles)
• Chick-Fil-A (1 miles)
• Bricktown Brewery (1.1 miles)
• IHOP (1.1 miles)
• Applebee's (1.2 miles)

Parks

• Kiwanis Park (0.4 miles)
• Happy Tails Dog Park (1 miles)
• Edgemere Park (9 miles)

Physicians

• Ruffin Jr Larry DO - Alliancehealth Medical Group (1 miles)
• Muhammad Amin MD (1.1 miles)
• Midwest Pain Consultants (1.4 miles)
• Renee Roy (1.9 miles)
• Vision Source Midwest City (2 miles)
• Tinker AFB Medical Clinic (3 miles)
• Kelley Family Clinic (5.9 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.9 miles)
• Walgreens (3.2 miles)
• Walgreens (3.2 miles)
• Walmart Pharmacy (6.9 miles)

Hospitals

• St Anthony East (1.7 miles)
• Cedar Ridge (5.3 miles)
• VA hospital (6.5 miles)
• Presbyterian Hospital (6.8 miles)
• St Anthony Hospital (7.9 miles)
• Valir Rehabilitation Hospital (7.9 miles)
• Kimzey Mike-Oklahoma Center-Orthopaedic (8.7 miles)

Places of Worship

• Life Church TV Midwest City (1.8 miles)
• Choctaw Road Baptist Church (6.9 miles)
• St Luke's United Methodist Church (7.7 miles)
• First Baptist Moore (8.3 miles)

Cafes

• Starbucks (7 miles)
• Harvey Bakery & Kitchen (7.7 miles)
• Starbucks (9.8 miles)

Theaters

• Tinsel Town USA (7.7 miles)