Emerald Care Center Midwest

Pros

• The Activities Director at Emerald Care Center provided excellent support during the Pandemic, ensuring residents stayed connected with their families through phone and FaceTime.
• Some reviewers appreciated the caring and professional nature of the staff, noting that they were knowledgeable and attentive to residents' needs.
• A number of individuals mentioned that the food was better than expected for a facility of this kind.
• One reviewer expressed satisfaction with their loved one's progress in rehab and praised the cleanliness of their room.
• Multiple comments highlighted that despite being an older facility, some staff members worked hard to provide good care for residents.
• A specific review noted that the exercise room and dining facilities were nice additions to the environment at Emerald Care Center.

Cons

• The facility resembles a run-down motel and is poorly maintained, leading to concerns about cleanliness and hygiene.
• Staff members are frequently unresponsive, often absorbed in their phones or conversations, leaving patients without assistance for extended periods.
• Patients have reported subpar food quality, with meals resembling jail food and lacking nutritional value.
• There are significant issues with communication and continuity of care, as staff appear unaware of patient needs and treatments.
• The building's age is evident, with a lack of updates or improvements contributing to an overall neglected appearance.
• Patients’ rooms often smell unpleasant, indicating inadequate cleaning and attentiveness to personal hygiene.
• There is a noticeable absence of dedicated staff at the front desk, leading to difficulties in ensuring proper patient care during visits or transfers.
• Some patients have experienced medical mishaps due to staff negligence, such as leaving IVs in longer than necessary or mismanaging medical equipment like drains.

Review

Emerald Care Center Midwest has received a wide range of reviews from individuals who have experienced the facility firsthand, revealing a stark contrast between those who found the care satisfactory and others who were deeply dissatisfied with their experience. Many reviewers echoed sentiments that paint a disconcerting picture of the establishment, describing it as run-down and poorly maintained. The building is portrayed as an aging structure, one that has seen very little improvement over its long existence of approximately 50 years. It is noted that while old facilities can still deliver quality care, the overall decaying condition of the Emerald Care Center raises serious concerns regarding hygiene and maintenance.

Numerous complaints highlight issues with staff responsiveness and knowledge. Reviews indicate a troubling lack of attentiveness among the employees, with patients often buzzing for assistance without receiving timely help. One reviewer harshly criticized the staff for allegedly not knowing basic medical procedures or how to properly tend to patients' needs. In particular, an incident involving a drainage tube that was mishandled underscores significant lapses in communication and care continuity. The frustration faced by some residents is palpable—one commenter expressed disbelief at staff dismissing potential problems when they arose, leading to serious consequences such as returning to the hospital days later.

The quality of food served at Emerald Care Center also emerged as a recurring point of contention. Many reviewers described meals as subpar or even appalling, contrasting sharply with clients' expectations based on prior experiences in other facilities. Descriptions of meager servings and unappetizing options suggest that nutritional value and variety are lacking, which in turn affects patients’ overall well-being during their stay in rehab or nursing care. Some users observed that while there was an effort by staff members to provide decent meals, these efforts often fell short of what would be considered acceptable standards.

Despite these criticisms, some reviews offered a more positive viewpoint on specific aspects of Emerald Care Center Midwest. Several individuals praised certain staff members for their compassion and dedication amid what seems like systemic challenges within the institution itself. Instances were cited where employees went above and beyond to keep families connected through video calls during pandemic restrictions or provided encouragement to both residents and their loved ones. These glowing comments serve as reminders that dedicated individuals do exist within these walls; however, they seem outnumbered by those whose experiences are marred by inadequate staffing levels and poor management oversight.

Comments regarding the physical environment reflect conditions that many would consider unacceptable for any living situation but are especially concerning given this facility’s role in housing vulnerable populations requiring specialized care. Multiple accounts described patient rooms giving off unpleasant odors associated with poor hygiene practices; thus raising alarms about how seriously cleaning protocols may be enforced throughout the center's operations. A general sense of neglect permeates several narratives surrounding Evergreen Care’s physical space—the lackluster decor coupled with crowded room arrangements hinder both comfort and safety.

In summary, while there are voices attesting to positive interactions at Emerald Care Center Midwest—a testament perhaps to individual caregivers striving against adversity—the overarching narrative leans heavily towards dissatisfaction regarding both care quality and facility condition. Concerns surrounding cleanliness, food quality, staff engagement levels, proper training processes within nursing homes arise frequently across various reviews; thus positioning this establishment amongst those marked by caution rather than confidence when seeking care options for seniors or rehabilitation services.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.6 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (3.7 miles)
• Walmart Pharmacy (6.5 miles)

Physicians

• Muhammad Amin MD (0.3 miles)
• Midwest Pain Consultants (1.2 miles)
• Ruffin Jr Larry DO - Alliancehealth Medical Group (1.3 miles)
• Renee Roy (2.5 miles)
• Vision Source Midwest City (2.6 miles)
• Tinker AFB Medical Clinic (4.2 miles)
• Kelley Family Clinic (5.5 miles)

Parks

• Happy Tails Dog Park (0.6 miles)
• Kiwanis Park (0.9 miles)
• Edgemere Park (8.2 miles)

Restaurants

• Holliday Donuts (0.8 miles)
• Pelican's Restaurant (0.9 miles)
• Taco Bell (1 miles)
• Sonic Drive-In (1 miles)
• Applebee's (1.1 miles)
• Boomerang Diner (1.2 miles)
• McDonald's (1.4 miles)

Places of Worship

• Life Church TV Midwest City (1.2 miles)
• Choctaw Road Baptist Church (7 miles)
• St Luke's United Methodist Church (7.2 miles)
• First Baptist Moore (9.1 miles)

Hospitals

• St Anthony East (2.9 miles)
• Cedar Ridge (4 miles)
• VA hospital (6 miles)
• Presbyterian Hospital (6.3 miles)
• St Anthony Hospital (7.5 miles)
• Valir Rehabilitation Hospital (7.6 miles)
• Kimzey Mike-Oklahoma Center-Orthopaedic (9.3 miles)

Theaters

• Tinsel Town USA (6.7 miles)

Cafes

• Starbucks (6.7 miles)
• Harvey Bakery & Kitchen (7.2 miles)