Eastwood Village Retirement in Oklahoma City, OK

Pros

• FountainBrook's staff are friendly and professional.
• The building feels secure and residents feel safe.
• The director is visible from the front door and greets everyone with genuine warmth.
• FountainBrook goes above and beyond to welcome and assist residents and their families.
• The atmosphere is fun, and residents are happy and engaged.
• The Memory Support unit offers outstanding care with caring, attentive nurses.
• The facility is beautifully decorated and the staff truly cares about residents.
• The community has a strong family-like feel and a supportive environment.

Cons

• The reviewer called FountainBrook the worst place they have ever seen, recounting that a resident slipped and fell, was hospitalized, and staff did not retrieve him or bring him back, giving the family the runaround.
• The reviewer said the memory care staff were not well trained and not interested in patients who require more attention, noting a resident with Alzheimer's being sent to a psychiatric hospital and a hefty deposit not refunded.
• The reviewer claimed floodwater comes down on Oakwood East from FountainBrook, implying the facility does not consider residents during rain.
• The reviewer criticized high charges and a lack of assurance to families about a resident's safety, including unclear information and delays in locating their relative.

Review

This community is best suited for families seeking a lively, engaged environment where residents enjoy regular staff interaction, strong security, and ready access to memory-support services without surrendering daily independence. The campus culture tends to be warm and family-like, with visible leadership and a front?line staff that many families describe as genuinely caring. It works particularly well for seniors who value robust dining options, ample living spaces, and predictable on-site structure - including accessible gathering areas and flexible spaces that support both social activity and quiet personal time. For residents who want companionship, reassurance about safety, and a clear path to appropriate support levels, this setting often feels like a good fit.

Those who should consider alternatives are families with highly specific memory-care staffing concerns, or with a heightened need for transparent, proactive family communication during emergencies. A number of reviews praise the campus for its kindness and efficiency, but a few experiences raised red flags around how hospital transfers are handled, how staff communicate about a resident's health status, and how deposits are managed when a move doesn't work out as planned. For families prioritizing flawless crisis communication, rigorous memory-care training across shifts, and fully documented, timely feedback to relatives, these gaps can be meaningful enough to explore other options before committing.

The strongest pro lines offset notable drawbacks in several meaningful ways. The staff is repeatedly described as friendly, professional, and dependable, with leadership that is visible and accessible. The secure environment and the presence of on-site managers create a sense of safety that families mention as a distinguishing benefit. Generous apartments with flexible space and dining options that accommodate a la carte choices contribute to sustained quality of life, while thoughtful features like a memory-support unit and a well-regarded nursing team translate into real day-to-day reassurance for families of residents who need more intensive help. In moments of disruption - such as a tornado necessitating rapid relocation - the staff demonstrated quick problem-solving and compassionate care, which starkly contrasts with less responsive experiences elsewhere.

Memory-care dynamics deserve particular attention. On one hand, several reviews highlight attentive nurses, well-run memory-care corridors, and a facility environment that supports residents remaining connected to family during transitions. On the other hand, at least one review points to training gaps and a hospital flow scenario that undermined confidence in crisis handling. The reality is that memory care requires specialized staff training and consistent protocols across shifts; when those pieces align, families can feel confident that the resident receives steady, specialized attention. When they don't, the resulting strain on families and the resident can be real and lasting. The best approach is to verify current memory-care staffing credentials, request to meet the memory-care director, and review?? incident handling procedures for emergencies.

Bottom-line considerations suggest that this community delivers substantial value for many families, particularly where the emphasis is on a welcoming, club-like atmosphere paired with dependable, engaged caregiving. Yet the mix of experiences indicates two big decision levers: communication and memory-care consistency. If a family can secure transparent, proactive updates during health events and can confirm robust, ongoing training for memory-care staff - plus clear policies on deposits, refunds, and move-out logistics - the positives far outweigh the concerns. If not, the risk of miscommunications and frustration could tip the balance toward exploring options with stronger, more uniform crisis responsiveness and memory-care discipline.

In practical terms, families evaluating Eastwood Village Retirement through the FountainBrook lens should push hard on a few items before enrolling. Request a recent sample schedule for both assisted living and memory-care units, including activity calendars and dining menus, to gauge daily life rhythm. Insist on meeting the on-site executive director, the memory-care director, and a few front-line caregivers across shifts to hear how they communicate with families and residents. Seek specifics about hospital transfer protocols, notification timelines, and who bears responsibility for return logistics and deposits if a resident moves out. Finally, verify what fees are included in the posted rate, what costs could arise for specialized memory support, and how family involvement is integrated into care planning. With these assurances, the community's strengths - safety, warmth, and substantive caregiving - become a strong foundation for a confident, well?informed choice.

This area of Oklahoma City, Oklahoma offers a variety of amenities with convenience in mind for seniors. With several physicians, pharmacies, and hospitals within a short distance, healthcare needs are easily met. There are also plenty of dining options nearby, including familiar chains like Braum's and McDonald's, as well as local favorites like Boomerang Diner. For recreation, there are parks such as Happy Tails Dog Park and Kiwanis Park for outdoor activities. Places of worship like Choctaw Road Baptist Church provide spiritual support and community connections. Overall, this area provides the necessary services and facilities for senior living while also offering opportunities for leisure and social engagement.

Physicians

• Kelley Family Clinic (1.9 miles)
• Renee Roy (2.4 miles)
• Vision Source Midwest City (2.7 miles)
• Midwest Pain Consultants (2.9 miles)
• Ruffin Jr Larry DO - Alliancehealth Medical Group (3.2 miles)
• Muhammad Amin MD (4.3 miles)
• Tinker AFB Medical Clinic (6.5 miles)

Restaurants

• Braum's (2.4 miles)
• Braum's (2.7 miles)
• Sonic Drive-In (3 miles)
• Pizza Hut (3.1 miles)
• McDonald's (3.2 miles)
• McDonald's (3.9 miles)
• Boomerang Diner (4.3 miles)

Pharmacies

• Walgreens (2.5 miles)
• Walmart Pharmacy (2.8 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3 miles)
• Country Boy Pharmacy (3.3 miles)
• Walgreens (3.4 miles)
• Walgreens (4 miles)

Places of Worship

• Choctaw Road Baptist Church (3 miles)
• Life Church TV Midwest City (5.3 miles)
• St Luke's United Methodist Church (11.2 miles)
• First Baptist Moore (12.2 miles)

Parks

• Happy Tails Dog Park (3.6 miles)
• Kiwanis Park (4.2 miles)
• Edgemere Park (11.9 miles)

Hospitals

• St Anthony East (4 miles)
• Cedar Ridge (6.4 miles)
• VA hospital (10 miles)
• Presbyterian Hospital (10.3 miles)
• St Anthony Hospital (11.6 miles)
• Valir Rehabilitation Hospital (11.7 miles)

Cafes

• The Simple Brew (8.9 miles)
• Starbucks (10.8 miles)
• Harvey Bakery & Kitchen (11.3 miles)

Theaters

• Tinsel Town USA (10 miles)