SEM Haven

Pros

• The staff at SEM Haven is described as friendly, caring, and skilled in providing care to residents.
• The facility is praised for its cleanliness and well-maintained environment, with spacious rooms and common areas.
• Residents enjoy good quality food, with some even stating that it is really good.
• The layout of the memory care unit encourages interaction among residents, fostering a sense of camaraderie.
• Activities such as physical therapy, concerts, and family nights are offered to keep residents engaged and active.
• Many reviewers appreciate the personal attention and support their loved ones received during their stay at SEM Haven.
• The presence of resident animals adds a comforting touch to the community atmosphere within the facility.

Cons

• One reviewer expressed disappointment in the care received, stating that their mother was often ignored and neglected, leading to inadequate pain management during her final days.
• A visitor reported observing rude behavior from the staff towards residents and noted the facility's unpleasant smell and cleanliness issues.
• Concerns were raised about safety regarding ankle bracelets being placed on residents, with a visitor describing how the doors could forcibly shut on them, posing a serious risk of harm.
• Another reviewer described their experience with communication issues at the facility, particularly regarding staff availability and responsiveness to inquiries.
• A reviewer indicated dissatisfaction with the food quality, labeling it as unacceptable compared to other facilities.

Review

SEM Haven has garnered a wide range of feedback from families and individuals regarding its facilities for rehabilitation and memory care. With experiences that vary dramatically, it is essential to consider both the high praise and significant criticisms to paint a comprehensive picture of what this nursing facility offers.

On one side of the spectrum, many reviewers express deep satisfaction with the services and environment provided at SEM Haven. Several families noted that their loved ones received excellent personalized care from friendly staff members who were not only skilled but also compassionate. There were numerous accounts highlighting the cleanliness of the facility—many mentioned that there was no unpleasant odor or signs of neglect, which can often be a concern in such environments. The food served often received commendations as well, with some stating it was “really good,” indicating that dining quality is taken seriously at SEM Haven. Activities geared towards keeping residents engaged—like concerts, family nights, physical therapy sessions, and outings—were also lauded as positive aspects that contributed to an active community feel among residents.

The layout of SEM Haven’s memory care unit appears to foster camaraderie among residents due to its small size and communal dining arrangements. Families appreciated the intimacy brought about by having only a few residents share meals together—a setup that encourages social interaction while allowing for personal spaces within private rooms. The inclusion of resident pets like cats also adds warmth to the atmosphere, which many found beneficial for helping residents feel more at home.

However, contrasting these favorable reviews are serious grievances from others who have experienced troubling instances during their time at SEM Haven. A significant complaint revolved around inadequate care for residents; one reviewer recounted alarming situations where their loved one faced neglect during critical health moments. This included lack of access to necessary medications when needed most, which is particularly distressing in any healthcare setting. Additionally, concerns were raised about cleanliness standards for both living quarters and equipment like walkers and wheelchairs.

Moreover, some visitors highlighted issues related to staff behavior and communication challenges within the facility. Instances of rude interactions between staff members and residents drew criticism from those observing these behaviors firsthand. One review explicitly expressed dissatisfaction with how visitors were informed—or rather not informed—about various safety protocols like ankle bracelets implemented for resident security. Such miscommunications raised concerns about safety practices in place at SEM Haven.

Despite conflicting observations concerning staff professionalism and overall treatment quality, some patients themselves shared glowing comments on their experiences while receiving care at SEM Haven. They reported attentive service from nursing aides alongside varied recreational activities designed to promote interaction among residents—a crucial element in maintaining mental stimulation.

In summary, while SEM Haven showcases notable strengths—especially in nurturing a friendly atmosphere with comprehensive activities—the divergent reviews underscore issues related to inconsistency in care quality and communication failures that cannot be overlooked. Prospective residents' families would benefit from thoroughly researching all aspects highlighted in these reviews before making decisions about long-term placements or rehabilitation stays at this facility.

This part of Milford, Ohio offers a variety of amenities that may be appealing for seniors looking to relocate. The proximity to restaurants such as Little Miami Brewing Company, Quaker Steak & Lube, and Cracker Barrel provides convenient dining options for residents. Additionally, there are several physicians and pharmacies in the area, including Kode Murthy and CVS Pharmacy, making healthcare easily accessible. For outdoor recreation, there are several parks nearby such as Kroger Hills and Swaim Park. Places of worship like St Gertrude Church and Epiphany United Methodist Church offer spiritual fulfillment for those seeking it. In terms of healthcare facilities, Mercy Health - The Jewish Hospital and Mercy Health Anderson Hospital are conveniently located for medical needs. Overall, this area provides a blend of convenience, leisure activities, and healthcare options suitable for senior living.

Restaurants

• Little Miami Brewing Company (0.4 miles)
• McDonald's (1 miles)
• Quaker Steak & Lube (1.2 miles)
• Cracker Barrel (1.3 miles)
• Schoolhouse Restaurant (2.2 miles)
• Chick-Fil-A (2.4 miles)
• Skyline Chili (3.3 miles)

Physicians

• Kode Murthy (0.8 miles)
• Bethesda Group Practice (2.7 miles)
• Clarkson Eyecare (3.5 miles)
• Dr. Brian Vanderploeg & Associates (4.6 miles)
• Ohio Valley Orthopaedics and Sports Medicine (4.8 miles)
• Visiting Physicians Association (4.9 miles)
• University Endoscopy Center (5.2 miles)

Parks

• Kroger Hills (2.1 miles)
• Mariemont Concourse (4.7 miles)
• Dogwood Park (5.1 miles)
• Swaim Park (5.7 miles)
• Union Township Veteran's Memorial Park (5.8 miles)
• Chamberlin Park (6.3 miles)
• Weller Park (7 miles)

Pharmacies

• CVS Pharmacy (3 miles)
• Walgreens (4 miles)
• Walgreens (4 miles)
• Walgreens (4.5 miles)
• Walgreens (4.7 miles)
• Meijer Pharmacy (5 miles)
• CVS Pharmacy (5.4 miles)

Places of Worship

• St Gertrude Church (4 miles)
• St Elizabeth Ann Seton Church (4.3 miles)
• Crossroads Church East Side (5.1 miles)
• Saint Margaret of Corona Catholic Church (5.4 miles)
• City of Madisonville (5.5 miles)
• Epiphany United Methodist Church (5.6 miles)
• Adath Israel Congregation (7.7 miles)

Hospitals

• Mercy Health - The Jewish Hospital (5.4 miles)
• Mercy Health Anderson Hospital (6.3 miles)
• Trihealth Connect Training (6.4 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (6.4 miles)

Cafes

• Silverton Cafe (6.1 miles)
• Starbucks (6.7 miles)
• Starbucks (7.1 miles)
• Starbucks (7.1 miles)