Mason Health Care Center

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  • Interior

    A spacious and well-lit dining area set up for an event.

  • Outdoors

    Sign for Mason Health Care Center surrounded by trees.

  • Decor

    A cozy and well-lit bedroom featuring a comfortable bed, a reading chair, and decorative accents.

  • Dining

    A well-arranged dining area featuring neatly set tables with white tablecloths and floral centerpieces.

  • Landscaping

    Signage for Mason Health Care Center located in a landscaped area.

  • Lighting

    A well-lit dining area featuring neatly set tables with floral centerpieces, suitable for gatherings.

  • Bathroom

    A modern and accessible bathroom featuring a shower, sink, and toilet.

  • Wall Art

    A well-equipped hospital room with a patient bed, a comfortable chair, and soothing decor.

Mason Health Care Center

5640 Cox Smith Road, Mason, OH 45040

For more information about senior living options: (844) 490-3973

4.5 from 75 reviews
5 stars
58
4 stars
3
3 stars
8
2 stars
2
1 stars
4

Assisted Living Board and Care Home Skilled Nursing Facility

Overall Review of Mason Health Care Center

Pros

  • pro Mason Health Care Center is described as a great facility with great staff and a welcoming, home-town atmosphere.
  • pro The facility is clean, cozy, and inviting, with knowledgeable and friendly employees.
  • pro The staff are consistently caring and sincere, going above and beyond to support patients and families.
  • pro The team is highly responsive and collaborative, resolving issues promptly and communicating well.
  • pro The meals are wonderful and help residents feel at home.
  • pro The facility is repeatedly praised for its cleanliness and inviting environment, leading to strong recommendations.
  • pro Administration, nurses, aides, therapists, and housekeepers are commended for working together to deliver excellent care.
  • pro Many reviewers would strongly recommend Mason Health Care Center for skilled nursing or rehab, describing it as a top choice.
  • pro The facility is regarded as delivering a 5-star experience, with professional, attentive staff.

Cons

  • pro "Horrible. UTI, diaper rash, ride aides."
  • pro The reviewer described it as a "horrible, horrible place" where most staff are lazy and incompetent, they refuse to contact family, do not answer questions, and won't arrange doctor appointments; the food is described as mediocre.
  • pro Another reviewer alleged elderly abuse, claiming the grandmother suffered severe bed sores and UTIs, was rushed to the hospital incoherent, and criticized a nurse as ignorant and underqualified, suggesting harm and corruption.

Review

Mason Health Care Center comes through in many reviews as a place that feels welcoming, homey, and community-minded. Multiple family members describe a "home town feeling" and a small, cozy, and clean facility where staff go out of their way to make residents feel safe, cared for, and treated with dignity. Several comments highlight a positive first impression: a facility that smells fresh, looks neat, and has a consistently inviting atmosphere. Reviewers repeatedly emphasize that the environment is friendly and that visitors ? including family members ? are made to feel comfortable from the moment they walk in.

A central theme across endorsements is the quality of care and the people who deliver it. Families praise a broad, dedicated team - nurses, aides, therapists, and administrative staff - for their genuine concern and hands-on involvement. Names like Ty, Amber, Melba, Jessie, Shay, Chelsea, Becky, Jenny, Michelle, Rachel, AnnMarie, and many others crop up as examples of staff who genuinely care for patients, keep families informed, and go the extra mile to ensure comfort and safety. One reviewer notes that night shift care is mix of strong and less strong, but that overall this team is far more attentive and responsive than in other facilities. The consistent thread is that, in general, the staff are compassionate, patient-centered, and good at communicating with families about care plans and daily needs.

The dietary experience and activities also surface as meaningful parts of the stay. Several residents and family members praise the food as a highlight, with comments like "the food is wonderful," "on point," and even being looked forward to as a comforting part of rehab and daily life. While one reviewer mentions the food isn't the best by their taste, many others describe it as a thoughtful, homey part of the care experience. Beyond meals, activity programs are highlighted as a strength: staff members are noted for keeping residents engaged with meaningful events and opportunities to participate, which contributes to a sense of community and routine.

Cleanliness and maintenance receive frequent explicit praise. Reviewers describe Mason Health Care Center as clean, well-kept, and orderly, with a fresh-smelling lobby and well-maintained rooms. The housekeeping and environmental services staff are specifically acknowledged for contributing to a pleasant, sanitary, and inviting atmosphere. A clean facility is repeatedly linked with a sense that the focus remains on care rather than looks, reinforcing the perception that residents' well-being is the priority.

Families also comment on how the center handles rehab stays and transitions. Several reviews recount that their loved ones benefited from rehab programs, with staff who monitor medications closely, coordinate with families, and keep lines of communication open. The atmosphere feels supportive for rehab patients and their families, with staff who explain routines, check in regularly, and involve residents in activities that reduce loneliness and promote engagement. This supportive posture helps reassure family members who may be anxious about the rehab process and can ease the transition back to the community.

There are, as with any large mix of experiences, a few critical or negative notes. Some reviewers describe moments of frustration, citing instances of inconsistent performance, communication gaps, or staff who did not meet expectations during certain shifts. A few entries mention that the food quality can vary and that some agency nurses or staff members may not be as well aligned with the center's standards. There is also a troubling, explicit claim from one reviewer about elderly abuse, bed sores, and medical neglect, including an assertion that a nurse was untruthful and that the family felt harmed and pursued legal counsel. This account stands in stark contrast to the otherwise predominantly positive feedback and is presented here as a concern raised by a reviewer rather than a universally established outcome. It serves as a reminder that experiences can vary and that serious concerns deserve careful, professional attention.

Despite the few criticisms, the overall tone across the majority of reviews is one of strong endorsement. Many reviewers express high confidence in Mason Health Care Center, with sentiments like "this is the best facility I have ever been in," "hands down a 10/10," and "5-star experience." Commenters repeatedly describe a place where staff are dedicated, compassionate, and collaborative, where residents feel respected and cared for, and where families feel reassured by consistent communication and a warm, neighborly atmosphere. The small size of the facility is frequently cited as a benefit, enabling more personalized attention and a sense of being part of a caring community rather than just another patient on a long list.

In sum, Mason Health Care Center is portrayed as a facility that most people would feel confident recommending for both long-term care and rehab needs. The recurring highlights are a welcoming, clean, and home-like environment; a strong, compassionate staff who know residents by name and treat families with openness; good food and engaging activities; and a clear focus on patient safety and comfort. While one review raises serious concerns and a few others acknowledge areas for improvement, the consensus paints a facility that values care, community, and dignity, with many grateful families thankful for the positive impact on their loved ones' lives.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mason Health Care Center is an assisted living community located in Mason, OH. We are dedicated to providing high-quality care and support for individuals who require assistance with daily activities and skilled nursing services. Our residents can choose between a comfortable board and care home or a skilled nursing facility, depending on their specific needs.

Our community offers a range of amenities to enhance the comfort and convenience of our residents. They can enjoy delicious meals in our dining room, which caters to special dietary restrictions. Each living space is fully furnished, providing a cozy environment for our residents. We also have outdoor spaces and a garden where residents can relax and enjoy nature.

We understand the importance of maintaining cleanliness and hygiene, which is why we provide housekeeping services to ensure that all living spaces are well-maintained. Additionally, our staff assists with move-in coordination to make the transition into our community as smooth as possible. Residents can stay connected with loved ones through telephone and Wi-Fi/high-speed internet access.

At Mason Health Care Center, we prioritize the well-being of our residents by offering comprehensive care services. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that all medical needs are met. For those with diabetes, we offer specialized diet plans. Meal preparation, medication management, and transportation arrangements for medical appointments are also provided.

To promote an active lifestyle, we offer scheduled daily activities that cater to the interests of our residents. There are plenty of nearby amenities that contribute to the overall convenience of our community. Residents have access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options within close proximity.

At Mason Health Care Center in Mason, OH, we strive to create a warm and welcoming environment where seniors can thrive while receiving the care they need.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Assure Rx Health (1.2 miles)
  • Discount Drug Mart (2.4 miles)
  • Skilled Care Pharmacy (2.8 miles)
  • Walgreens (2.9 miles)
  • Walmart Pharmacy (3.7 miles)
  • Walgreens (3.9 miles)

Places of Worship

  • Axis Christian Church (0.8 miles)
  • Heritage Presbyterian Church (1.6 miles)
  • Mason Christs Church At (2.6 miles)
  • Motherless Daughters Ministry (3.9 miles)
  • Four Corners Church (4.2 miles)
  • St Anne Episcopal Church (6.4 miles)

Restaurants

  • Skyline Chili (1.2 miles)
  • Penn Station East Coast Subs (1.4 miles)
  • Taco Bell (1.5 miles)
  • McDonald's (1.5 miles)
  • Eli's Sports Bar & Grill (1.8 miles)
  • El Rancho Nuevo (2.2 miles)
  • Chicken Salad Chick (2.4 miles)

Physicians

  • Your City MD (1.3 miles)
  • Mason Women's Center (1.6 miles)
  • Southwest Ohio Pain Management (1.9 miles)
  • Ohio Valley Orthopaedics (2.3 miles)
  • Center For Women's Health & Wellness (2.3 miles)
  • DOCS - Dermatologists Of Central States (DSWO) - Mason (2.5 miles)
  • Landen Lake Pediatrics (2.7 miles)

Transportation

  • KI/Miami Valley Railroad - Losantiville Station (1.6 miles)

Parks

  • Fleckenstein Park (2.1 miles)
  • Voice of America Park (3.8 miles)
  • Cottell Park (4.3 miles)
  • Wedgewood Park (5.5 miles)
  • Bigfoot Run Dog Park (6 miles)
  • Weller Park (6.7 miles)
  • Armco Park (6.8 miles)

Hospitals

  • Micu 4 (2.3 miles)
  • Midwest Process Innovation (2.5 miles)
  • West Chester Hospital (4.3 miles)
  • Cincinnati Children's (4.3 miles)
  • Cincinnati Children's Hospital Medical Center Liberty Campus (4.4 miles)
  • TriHealth Seniority - TriHealth Bethesda North Hospital (7.9 miles)

Cafes

  • Starbucks (3.9 miles)
  • Starbucks (7 miles)
  • Starbucks (7.7 miles)
  • Starbucks (8 miles)

Theaters

  • AMC West Chester 18 (7.6 miles)

Frequently Asked Questions

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Nearby Communities

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